The Hotel Monaco staff really understands what HOSPITALITY and GRACIOUSNESS means. From Peter at the front desk to Beth the server at Sazerac they just really want everybody to have an excellent experience. The wine hour server (Jeremy I believe his name was) was joking around with everybody and going around to make sure that everybody was happy and taken care of. The room that I had was lovely as well. Wi-Fi worked well and I still think that Sazerac is one of the best happy hours in the city (except for the hostess' attitude it is great!). The location for the sights downtown is excellent and easy to walk to many places or catch the bus.