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Extended Stay America - Atlanta - Kennesaw Town Center: Traveler Reviews

2.5 of 5
3000 George Busbee Parkway, Kennesaw, GA 30144
Hotel amenities
Extended Stay America - Atlanta - Kennesaw Town Center
Ranked #14 of 27 hotels in Kennesaw
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20 reviews from our community

    Trip type
Traveler rating
    6
    8
    3
    2
    1
Date Rating
North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Felt just like home”
4 of 5 stars Reviewed February 23, 2013

While relocating to Kennesaw, Georgia I needed a place to stay until my new place was ready. I selected Extended Stay because of the proximity to I-75, the shops and eating places nearby, within walking distance and the mall that was nearly 2 blocks away.

The staff was VERY friendly and the rooms were very clean. I would recommend this hotel to anyone who is traveling through Kennesaw, Georgia.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask edaye1025 about Extended Stay America - Atlanta - Kennesaw Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-AAL, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review
February 25, 2013
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Imlay City, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Filthy and horrible smoke odor”
1 of 5 stars Reviewed February 18, 2013

Experienced a horrible night at this hotel.

Booked a 2 bed non smoking and was given a smoke filled 1 bed unit for our family of 5.

Complained and was told it was the last room left. After complaining more and was told the other open rooms were reserved for guests who paid more than we did.

The kids had to sleep on the floor.

Floors in stairway were filthy. Look like they haven't been swept in a month.

We opened windows and cranked heat to 80 and slept that way all night.

Never staying with this company again!!!

Room Tip: Avoid at all costs
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  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Jenn C about Extended Stay America - Atlanta - Kennesaw Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-AAL, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review
February 19, 2013
Thank you for your recent review of your stay. The situation you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am reviewing our reservation and maintenance procedures with our staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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1 review
“My Extended Home”
5 of 5 stars Reviewed November 30, 2012

It is a great pleasure staying at Extended stay at Kennesaw were you have clean rooms and were the Manager and staff makes you feel welcome and were they will do everything they can do to make you feel at home.
I have been working in the Atlanta area since 2004 and have been staying at different motels trying to find a clean , safe place to stay close to work at a reasonable price. My stays can last up to a year.
I found the Extended Stay at Kennesaw 14 miles from my work , but it is well worth the drive .
Thank God I don't have to look any more for a place to stay when I am in the Atlanta area working.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Elkhuntergene about Extended Stay America - Atlanta - Kennesaw Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-AAL, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review
December 3, 2012
"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Atlanta - Kennesaw. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location."
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Jacksonville, Florida
1 review
“Josiah Burden, 904-444-0363”
5 of 5 stars Reviewed November 8, 2012

The king size bed was just great. The TV and the internet was on time. The toaster and the coffee maker was just great. I really enjoyed the laundry room.it was very convenient. The refergerator and the stove also enabled me to feel like I was at home. And I really enjoyed my stay at Extended Stay America- Atlanta- Kennesaw Town Center, 3000 George Busbee Parkway, Kennesaw, Ga. 30144.

Room Tip: I love the first floor for convenience.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask Josiah B about Extended Stay America - Atlanta - Kennesaw Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-AAL, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review
November 19, 2012
"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Atlanta - Kennesaw. It's...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Thomas, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Great experience.....strongly recommended”
4 of 5 stars Reviewed September 4, 2012

1st time staying at this hotel with this franchise. We stayed at the hotel for 2 nights renting out 2 rooms during the Labor Day weekend. The entrance, lobby, hallways and rooms had the typical smell of an older hotel. However, the property looked new from the outside and inside. The two rooms we rented were very well clean and spacious with sturdy and well maintained furniture. The only two issues we found were the toaster in 1 room did not work correctly and the light bulbs for two of the lamps in the other room needed to be replaced...these are minor issues. They were not replaced during our stay only because we intentionally left the 'DO NOT DISTURB' sign. The desk clerks were very professional and quickly processed our check-in and check-out. Also, the walls and doors do an excellent job of keeping the noise out. In addition, the price was perfect.

Overall, this is a highly recommended hotel to choose if you plan to visit downtown Atlanta or surrounding area. Clean, quiet, comfortable.

Room Tip: Rooms don't include shampoo and dishwasher soap. However, you can ask for these items at the fro...
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ukwildcat87 about Extended Stay America - Atlanta - Kennesaw Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review
September 7, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other brand location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Atlanta - Kennesaw Town Center

Also Known As:
Extended Stay Kennesaw
Kennesaw Extended Stay
Address: 3000 George Busbee Parkway, Kennesaw, GA 30144
Region: United States > Georgia > Kennesaw
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #14 of 27 hotels in Kennesaw
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Atlanta - Kennesaw Town Center
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