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Holiday Inn Express Atlanta-Kennesaw: Traveler Reviews

2.5 of 5
2485 George Busbee Parkway, Kennesaw, GA 30144
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Holiday Inn Express Atlanta-Kennesaw
Ranked #5 of 27 hotels in Kennesaw
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48 reviews from our community

    Trip type
Traveler rating
    26
    15
    3
    3
    1
Date Rating
1 review
2 helpful votes 2 helpful votes
“Will not return”
1 of 5 stars Reviewed November 15, 2012 via mobile

Perhaps it was the room they gave us. 1st floor and it was not a good experience. The shower sprayer wouldn't stay up(it was so bad we could just laugh about it), the Clorox they used on the sheets was so strong that my skin broke out. The cleaning crew arrived at or before 6AM so we could hear every pass they made while vacuuming. We are platinum priority members and this is the first time I've felt compelled to write a review on a hotel. I expected much better.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask UKMAN97 about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review
November 16, 2012
Thank you for taking the time to share your experience while staying at our hotel. I am disappointed in your inconvenience and would like to discuss the items in more detail. Please contact our hotel directly.

Our promise to you is if we fail to make your stay as comfortable as expected, we will make it right.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southeast
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Clean, reliable, great location.”
4 of 5 stars Reviewed November 12, 2012

We stayed at this hotel for one night while my sons were competing at a sporting event. Everything about our stay was very nice-- the rooms were clean, the bedding fresh, and the halls were quiet. Check in was a breeze and the employees were very friendly. The breakfast was just "okay", but my kids found plenty of variety to eat. We will stay at this hotel again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask SoutheastJack about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review
November 13, 2012
Thank you for taking time out of your busy schedule to share your experience while at our hotel. I have shared your comments regarding with our staff and we appreciate your recognizing our customer service.

Although breakfast did not meet all of your expectations, I am happy to see there was something for each an every one of you.

Thank you for your time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsport, Tennessee
Top Contributor
114 reviews 114 reviews
39 hotel reviews
Reviews in 57 cities Reviews in 57 cities
42 helpful votes 42 helpful votes
“Great motel/great location!”
5 of 5 stars Reviewed October 24, 2012

I found this Holiday Inn Express to be no different than many others I have stayed at. This motel is well located about 1/4 mile off of I-75 about 10 miles NW of downtown Atlanta and has more restaurants and shopping than one could ask for in the area.

The motel itself was clean, the staff efficient upon check in and departure, and breakfast, as is the usual Holiday Inn Express tradition, was delicious, hot, tasty, and the surroundings were accommodating!

A real treat was that on Tuesdays through Thursdays they have an hour long happy hour from 6 to 7 p.m. where they bring in food and/or snacks, (this night it was cut up Jimmy John's subs), along with a nice selection of wine and beers for free! This was a great opportunity to catch up with my friends that were there with me from another city, and an opportunity to meet new folks and learn something new about people traveling to the area.

I would HIGHLY recommend this motel to anyone traveling to the Atlanta area suburbs...especially if you don't wish to stay in the hubbub of downtown.

Room Tip: Away from elevators and the ice machine,,,however, my room was right off of the elevator and close t...
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JerBob about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review
November 6, 2012
Thank you for taking time out of your busy day to share your experience with our hotel. We appreciate hearing that our Manager's Reception is a hit with our guests.

Our staff is dedicated to providing the the best experience while you are our guest and these comments help us to continue to improve and celebrate a job well done.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Would not hesitate to stay again”
4 of 5 stars Reviewed September 22, 2012

We spent one night on the way back to Ohio from Florida - hotel was clean, front desk friendly and helpful. Room was large - bed was comfy. Nice desk for the laptop, small refrigerator in the room. Bathroom was VERY small - shower only, no tub - sink outside in the room (still not sure why hotels do this). Continental breakfast was same as in most hotels - was fresh and area to eat was clean.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Moontatt about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta USA
Top Contributor
72 reviews 72 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
“Not the best”
3 of 5 stars Reviewed September 4, 2012

Stayed here for 2 nights. Good location but it's an older hotel. It's got that old smell in the bedrooms - perhaps if they shampood the carpets it would appear cleaner - if they charged $90 a night or less it would at least be good value but at +$109 I wish we shopped around more instead of just wanting to get a few more priority award points.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Expattraveler100 about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review
November 6, 2012
Thank you for your candid comments regarding our Holiday Inn Express in Kennesaw, GA. Our team of associates strive to exceed all of our guests' expectations. I have shared your comments with our staff and we would all like to invite you back to give us another try.
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Additional Information about Holiday Inn Express Atlanta-Kennesaw

Also Known As:
Holiday Inn Express Atlanta-Kennesaw Hotel
Holiday Inn Express Atlanta-Kennesaw Hotel Kennesaw
Holiday Inn Kennesaw
Holiday Inn Express Kennesaw
Kennesaw Holiday Inn
Address: 2485 George Busbee Parkway, Kennesaw, GA 30144
Phone Number:
Region: United States > Georgia > Kennesaw
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Kennesaw
#9 Family Hotels in Kennesaw
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Experience the best in service and comfort that Kennesaw and Cobb County have to offer at the Holiday Inn Express Kennesaw hotel.You ll enjoy the complimentary Express Start breakfast featuring the robust Smart Roast coffee and fresh, warm cinnamon buns. The spacious guest rooms include coffee makers, irons and ironing boards, hair dryers, free local phone calls, and complimentary high-speed Internet access. With a location convenient to Barrett Park, Chastain Meadows, West Oaks, and Town Park office communities, you re mere minutes away from the many business destinations and offices that now occupy this fast growing section of northwest Atlanta. The Holiday Inn Express Kennesaw Hotel is also just minutes away from White Water Park and American Adventures, as well as Kennesaw Mountain Battlefield. You ll appreciate the variety of dining options available to you, with more than 65 restaurants, ranging from fast food to fine dining within one mile of the hotel, including more than a dozen within walking distance. For the health-conscious we offer complimentary access to Gold's Gym (only 1/2 mi.), a full service health club. With a level of service and comfort that s sure to exceed your expectations, you ll see why the Holiday Inn Express Kennesaw Hotel is the right choice for all of your hotel needs. ... more   less 
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