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Holiday Inn Express Atlanta-Kennesaw: Traveler Reviews

2.5 of 5
2485 George Busbee Parkway, Kennesaw, GA 30144
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Holiday Inn Express Atlanta-Kennesaw
Ranked #7 of 27 hotels in Kennesaw
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48 reviews from our community

    Trip type
Traveler rating
    26
    15
    3
    3
    1
Date Rating
Ohio
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Would not hesitate to stay again”
4 of 5 stars Reviewed September 22, 2012

We spent one night on the way back to Ohio from Florida - hotel was clean, front desk friendly and helpful. Room was large - bed was comfy. Nice desk for the laptop, small refrigerator in the room. Bathroom was VERY small - shower only, no tub - sink outside in the room (still not sure why hotels do this). Continental breakfast was same as in most hotels - was fresh and area to eat was clean.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Moontatt about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta USA
Top Contributor
72 reviews 72 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
“Not the best”
3 of 5 stars Reviewed September 4, 2012

Stayed here for 2 nights. Good location but it's an older hotel. It's got that old smell in the bedrooms - perhaps if they shampood the carpets it would appear cleaner - if they charged $90 a night or less it would at least be good value but at +$109 I wish we shopped around more instead of just wanting to get a few more priority award points.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Expattraveler100 about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review
November 6, 2012
Thank you for your candid comments regarding our Holiday Inn Express in Kennesaw, GA. Our team of associates strive to exceed all of our guests' expectations. I have shared your comments with our staff and we would all like to invite you back to give us another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, TN
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“remodeled hotel, but still some stagnant smells”
3 of 5 stars Reviewed September 2, 2012

This hotel was a stop over for us ont he way home. The hotel staff was nice enough and our request to be on the side away from the interestate was granted. The room decor was acceptable, but the smell was not very inviting. It was musty and quite frankly, I suspect it was a remodeled smoking room. The breakfast the next morning is what you would expect and the attendant was friendly.

Room Tip: request a room onthe side away from interstate to decrease outside noise.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask matpat9499 about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Atlanta-Kennesaw, responded to this review
September 27, 2012
Dear matpat9499,

Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding our staff.

However, I would like to offer a sincere apology regarding the musty smell in the room. We will address these points and assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“great location”
4 of 5 stars Reviewed August 20, 2012

I had to spend one night in Georgia before heading back to Ohio. I picked the Holiday Inn Express in Kennesaw for driving convenience because it was located right off I-75. I did not have to brave Atlanta traffic. I was pleasantly surpised to find it located among a variety of eateries, several strip malls and a sizable shopping center. The staff was pleasant and the rooms were comfortable. But the big sell for me ended up being the prime local. I have two negatives. The room offered a microwave, but did not have a convenient outlet to plug it in. A towel from a previous guest was left hanging on the back of the bathroom door.

Room Tip: Had a room on the sixth floor. The view was great
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LARON B about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morristown, Tennessee
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“The warmest reception I have seen in a while.”
4 of 5 stars Reviewed July 26, 2012

From the arrival to the check out the level of customer service this facility provided was definitely refreshing. Upon check I asked what time check-out was and she stated that although it was 12 if I needed a later checkout until 2 they could accommodate. WOW, offering accommodations versus having to ask. I havent had that in quite sometime.
This hotel has also set up a managers reception during the week with adult beverages and snacks. Kudos for this, but they truly need to think about the location. The room used was extremely small and hard to manuever through.
I strongly recommend this location for the ease of getting in and out of Atlanta, but having the conviences of lots of restaurants,etc around the location.

Room Tip: In the summer make sure you adjust the AC to High and turn down the temp, especially on the 6th floo...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Melissa_615 about Holiday Inn Express Atlanta-Kennesaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Express Atlanta-Kennesaw

Also Known As:
Holiday Inn Express Atlanta-Kennesaw Hotel
Holiday Inn Express Atlanta-Kennesaw Hotel Kennesaw
Holiday Inn Kennesaw
Holiday Inn Express Kennesaw
Kennesaw Holiday Inn
Address: 2485 George Busbee Parkway, Kennesaw, GA 30144
Phone Number:
Region: United States > Georgia > Kennesaw
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Kennesaw
#9 Family Hotels in Kennesaw
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Experience the best in service and comfort that Kennesaw and Cobb County have to offer at the Holiday Inn Express Kennesaw hotel.You ll enjoy the complimentary Express Start breakfast featuring the robust Smart Roast coffee and fresh, warm cinnamon buns. The spacious guest rooms include coffee makers, irons and ironing boards, hair dryers, free local phone calls, and complimentary high-speed Internet access. With a location convenient to Barrett Park, Chastain Meadows, West Oaks, and Town Park office communities, you re mere minutes away from the many business destinations and offices that now occupy this fast growing section of northwest Atlanta. The Holiday Inn Express Kennesaw Hotel is also just minutes away from White Water Park and American Adventures, as well as Kennesaw Mountain Battlefield. You ll appreciate the variety of dining options available to you, with more than 65 restaurants, ranging from fast food to fine dining within one mile of the hotel, including more than a dozen within walking distance. For the health-conscious we offer complimentary access to Gold's Gym (only 1/2 mi.), a full service health club. With a level of service and comfort that s sure to exceed your expectations, you ll see why the Holiday Inn Express Kennesaw Hotel is the right choice for all of your hotel needs. ... more   less 
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