First the good news; hotel is clean and quiet, rooms reasonaby sound-proofed and fans have constant-on feature for comfortable "white noise" to drown out the minimal inevitable noise. Full hot breakfast, very close to shopping and resturants. Night staff (Tanya, Jeff, and Mahogony) are professional and pleasant.
Words of caution; Hotel is hard to find the first time, get clear directions or GPS (not too far off main road, but signs are needed). Website needs clear map. Management is not investing in routine maintenance; whirlpool out for 4 weeks, excercise bike out for years, rugs are stained and almost all the leather on the breakfest area seats is cracked. Room safes and table clocks all seem to lack batteries. Staff try hard but cannot get supplies/repairs done.
It would be a pity is this very nice motel is permitted to slide from its present excellant condition.
Room Tip: Both sides are high on hill, little road noise.
Some rooms have whirlpool baths.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 31, 2012
Thank you kindly for taking time to post your comment on our TripAdvisor page. Your business is greatly appreciated. It's disappointing that you did not enjoy your stay here with us. We strive to ensure that each guest is satisfied; it is unfortunate that we fell short of this during your stay.
I take such comments seriously. Please accept my apologies for the issues you experienced during your stay. Your experience at our hotel is definitely not the typical guest experience at our hotel, as we take pride in making sure our hotel provides great service, and is clean and comfortable for all of our guests.
I also shared you other kind words and feedback with the team, so that we may continue to try and serve our guests better.
Please accept my sincerest apologies and know that we do value your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.