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“Family vacation to Dragoncon” 5 of 5 stars
Review of SpringHill Suites Atlanta Kennesaw

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SpringHill Suites Atlanta Kennesaw
3.0 of 5 Hotel   |   3399 Town Point Drive, Kennesaw, GA 30144   |  
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Ranked #13 of 30 hotels in Kennesaw
Dickson, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Family vacation to Dragoncon”
5 of 5 stars Reviewed September 3, 2013

We recently spent 3 nights here and found the experience very nice. The people working the front desk were very nice. The room was clean and housekeeping cleaned our room while we were at Dragoncon. The breakfast is not Cracker Barrel but for a hotel it was nice with several hot items along with various cold items. The location was very close to I-75 and there were many places to eat within easy driving distance. In fact, if you ask the front desk they will give you a list of places in the area with directions from the hotel. Nice outdoor pool and hot tub

Stayed August 2013, traveled with family
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74 people have reviewed this hotel

Traveler rating
    36
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    10
    7
    3
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30
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Stafford, United Kingdom
Top Contributor
77 reviews 77 reviews
30 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed July 20, 2013

Arrived late one sunday night for 4 day business stay. Room large and bed comfortable but smelt of damp, wiring was a little dated too. On 3rd night water started running out of my bathroom across the floor and carpet so I visited reception. I was advised to 'move my possessions to high ground' whilst the maintenance man was called and they looked for another room. I spent most of evening with maintenance man whilst he fixed the problem and was told I could not stay in room , then nothing was available so I had to stay in room, then I was offered a 'no show's room'. I was told my bill would reflect the inconvenience but on departure my CC was charged in full for my stay before I was even out of bed on final morning. Breakfast was bit like a transport cafe , plastics bowls,plates, cutlery and not at all what i expected . Air con very noisy but working. I will not be going back

Room Tip: Ask if they have any updated rooms
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam V, General Manager at SpringHill Suites Atlanta Kennesaw, responded to this review, July 22, 2013
Dear Sarahmary572

Thank you for your feedback regarding your recent stay at the Springhill Suites Atlanta Kennesaw. I apologize that your stay was not excellent. We want our guests to have the best stay possible where everything is in perfect working order. I am sorry if that was not the case during your stay. You can be confident we will follow up on your concerns so that others are not disappointed as you were. Please stay with us again soon so that we can demonstrate our commitment to your comfort.

Best Regards
Adam Vickers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 18, 2013

We stayed at Springhill Suites on our way back from Florida. It was very clean and the front desk person was great. It was right off the interstate and close to many area restaurants. The front desk has a great map with all restaurants on it. Breakfast was very good. It's your basic buffet breakfast, but everything was fresh and the woman working there was constantly cleaning and updating the food. The beds were soft, yet firm enough so you don't sink. Enjoyable stay.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam V, General Manager at SpringHill Suites Atlanta Kennesaw, responded to this review, May 19, 2013
Dear Scootiequeen

Thank you for your positive feedback about your stay at the Springhill Suites Atlanta Kennesaw. I am glad you enjoyed your suite and the service provided. I will be sure pass it along to my staff and we hope to welcome you back in the future when your travel brings you to Kennesaw.

Best Regards
Adam Vickers
Geneeral Manager
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Eatonton, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

After fighting traffic we arrived to our week-end "Retreat". We were greeted by a delightful young lady who made us feel so welcome. Our reservations were in order and we were in our room within minutes. Every staff member from the front desk, to housekeeping, to the dining area were not only helpful but very pleasant. Our room was, as usual, Marriott quality....clean, tastefully decorated and located conveniently to the lobby, dining area and parking. This was especially important as the week-end was a Mother's Day gift for my Mom and she is 90. We were not familiar with the area, but were provided with a easy to read map of the area with our specific interest highlighted. I would invite anyone to take advantage of the truly "Southern Hospitality" provided at the SpringHill Suites Atlanta Kennesaw and take in the local charm around the Town Point Drive area.

Room Tip: First floor for people with special needs
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam V, General Manager at SpringHill Suites Atlanta Kennesaw, responded to this review, May 19, 2013
Dear nmd41234

Thank you for your positive feedback about your stay at the Springhill Suites Atlanta Kennesaw. I will be sure pass it along to my staff and we hope to welcome you back in the future when your travel brings you to Kennesaw.

Best Regards
Adam Vickers
Geneeral Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Windsor, NJ
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 7, 2013

I was here for three nights in early March for a recruiting event at nearby Kennesaw State University.

Location: This is a great place to stay to visit the college – it’s literally across the street! Since I didn’t get a chance to explore beyond the college (I was there on work), I can’t speak to its convenience for other business.

Amenities: The hotel had a great breakfast, and a nice fitness room. The room itself was quite large, and featured a microwave, mini fridge, and kitchen sink. Not quite as full-featured as a Residence, but definitely better than average for longer stays.

Service: One morning, while I was working in for a few hours, there was a pesky maid who kept knocking (despite the do not disturb sign). After I went from “politely dismissive” to “actively rude,” she finally got the hint and left me in peace. Other than that, no complaints.

Overall: Good deal for the money.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam V, General Manager at SpringHill Suites Atlanta Kennesaw, responded to this review, May 9, 2013
Dear Oliver R.

Thank you for your patronage and feedback for the Springhill Suites Atlanta Kennesaw. I am happy you enjoyed your stay. I will certianly share you comments with my team and we hope to welcome you back the next time your travel brings you to the Kennesaw area.

Best Regards
Adam Vickers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noank, Connecticut
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 25, 2013

The rooms are quite spacious for the price. Actually canceled a prior reservation, for a different hotel, while in town to stay here as we had stayed before. Give you plenty of room to spread out your stuff.

Staff is friendly, and rooms are large.

Some minor stains on the bathroom wall that I noticed while "doing my business".

Overall a fine place to stay while in town

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam V, General Manager at SpringHill Suites Atlanta Kennesaw, responded to this review, April 26, 2013
Dear JA_Noank

Thank you for your kind feeback. We appreciate you and your patronage. We also hope to welcome you back to the Springhill Suites Atlanta Kennesaw then next time your travel brings you to our area.

Thank you
Adam Vickers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, North Carolina
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2013

We unexpectedly got delayed in Marietta and we stayed at this facility for 4 days. The staff was very warm, helpful, knowledgable and friendly. The suite was a little small but adequate and very cost effective. My wife and I enjoyed our stay. It is very close to a mall and we did some shopping during some free time.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam V, General Manager at SpringHill Suites Atlanta Kennesaw, responded to this review, April 22, 2013
Ron B

Thank you for your kind comments. I am happy to hear you enjoyed the property even though you were here on a delay. Thank you for your patronage and we hope to welcome you back again the next time your travel brings you to Kennesaw, GA.

Adam Vickers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Atlanta Kennesaw

Address: 3399 Town Point Drive, Kennesaw, GA 30144
Phone Number:
Location: United States > Georgia > Kennesaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Kennesaw
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Atlanta Kennesaw 3*
Reservation Options:
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Also Known As:
Springhill Suites Atlanta Kennesaw Hotel Kennesaw
Springhill Suites Kennesaw

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