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“Out of the way surprise” 5 of 5 stars
Review of Sleep Inn and Suites Kennesaw

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Sleep Inn and Suites Kennesaw
2.0 of 5 Hotel   |   1454 George Busbee Parkway, Kennesaw, GA 30144   |  
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Ranked #10 of 30 hotels in Kennesaw
Wattsburg
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Out of the way surprise”
5 of 5 stars Reviewed August 5, 2013

We had a bad experience at a competitor's hotel the night prior. Jan and Eva more than made up for it. The location is ideal, out of the way yet within a mile of groceries, gas, and restaurants. Yet, the location is quiet and off the beaten path. We thought for sure the hotel had been open just this year. (Eva told us they have been there four years.) The staff was EAGER to help and the breakfast was HOT, sincerely HOT. If you are looking to rest, this place provides you a great opportunity. Quiet, clean, and helpful. What else would you want?

Room Tip: Save room for a hot hot breakfast
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Manager at Sleep Inn and Suites Kennesaw, responded to this review, September 11, 2013
Thank you for choosing our Sleep Inn & Suites hotel, and for taking the time to express such an excellent review of our service and staff. We do have many local restaurants, gas stations, and shopping centers for your convenience in walking distance of the hotel. We are pleased to know that you and your family enjoyed our breakfast at no extra cost. We hope you consider us again on your next visit in the Kennesaw, Georgia area.
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42 people have reviewed this hotel

Traveler rating
    23
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    4
    1
    3
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16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Fort Thomas, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 8, 2013

I made a reservation to stay at this hotel for our return trip from Florida. After driving over 8 hours, we arrived only to find that we could not check in because the hotel's internet service was down. There was no sense of urgency on the part of the staff to resolve the issue, meanwhile over a dozen tired travelers were in the lobby waiting for their rooms. There was no manager on staff and only one employee on site. After waiting an hour and a half, we finally were given a room. The room itself was nice, but not worth all the hassle. When I called the manager, Jay Panchal, to complain about this service, he accused me of lying about how long we waited for our room and became very combative saying "We're just a bad hotel that hires bad people". All I can say is Wow! Stay away!!!!!!

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harry p, Manager at Sleep Inn and Suites Kennesaw, responded to this review, July 30, 2013
Thank you for sharing your review of our hotel. We apologize for the inconvenience of not being able to check you into our hotel when the hotel's internet was down which in turn shuts down our hotel property management system to get anyone checked in or out. Combined with the delays and the bad weather, Jay, the manager has given a 50 % refund for the frustration and inconvenience

We trust that you will reconsider us for a future trip


Thank you
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Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 29, 2013 via mobile

Booked this hotel for our trip home from Florida. My family including my husband and two daughters ages 4 and 2 enjoyed our short stay. Every employee we came in contact was very friendly. The location is safe with lots of things to do. We visited the pool which is across the parking lot and shared with another hotel. The pool was nice but had just a few debris in it from the trees that are located directly beside it. The hotel was very clean. There is a great, local pizza place we visited called Peace Love Pizza that was earth friendly and a great McDonalds Play Place just down the street. We have already suggested this hotel to our family members who will be traveling next week to Florida.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harry p, Manager at Sleep Inn and Suites Kennesaw, responded to this review, July 30, 2013
Thank you for sharing your recent review of our hotel. We do share an outdoor pool with our sister hotel on the same property. We also offer free passes to the LA Fitness which has an indoor pool. We have numerous local restaurants to choose from including the local Pizza place and fast food, We are located at exit 273 off I-75 . Thank you
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Milledgeville, Georgia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 28, 2013

My past experience with Sleep Inn had been positive, so I chose this location because it was near family that we were visiting. Plus its significant organization rates were affordable. It's easy to find by the directions listed on the website.

The desk clerk was very friendly upon check-in. The lobby area, hallways, & elevator were clean. We were on the top floor & had 2 rooms that adjoined. Each room had 2 Q beds, fridge & microwave, flat-screen TV, & a walk-in shower. The rooms were clean...both in looks & smell. The A/C worked GREAT & our rooms had thermostat controls on the wall. I am hot-natured, but even I got cold at one point & had to set the thermostat alitle higher.

I didn't eat breakfast, but other family members did & they said there was a big variety plus the food was good. The breakfast is TRUE to the "full, hot breakfast" that is mentioned on this hotel's website.

Just one thing that may be important to travelers....this hotel does not have a pool. It is also 100% non-smoking...which made it appeal to our family MORE. But the cleanliness it offers is worth more than a swim & a smoke in my opinion.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harry p, Manager at Sleep Inn and Suites Kennesaw, responded to this review, July 30, 2013
Thank you for sharing your review of our hotel and the service that we offer, We share our outdoor pool with our sister hotel on the same property so that is why we do not emphasise that we have a pool. We do offer complimentary passes to the LA Fitness which is next door to us and offers an indoor pool.
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Acworth, Georgia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2013

This hotel is very nice. Room are clean and nice. Beds are very comfortable and the staff is very helpful and friendly.Lots of good places to eat nearby. The staff let us have late checkout out. Wil be staying here again. Thanks.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harry p, Manager at Sleep Inn and Suites Kennesaw, responded to this review, July 30, 2013
Thank you for the postive reviews of our hotel. We apprecaite the feedback and that you enjoyed your stay and our proximity to the local area attractios, shops etc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Simons Island, Georgia, Usa
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 8, 2013

Good location. You can get an upgrade to a suite. All in All a good value. The only down side was breakfast. Few items poor selection. The staff was great. Pillows always bad at Sleep inns. Near by there is Dunkin Doughnuts. There is also a Public's Supermarkets and several gas stations. Close to Atlanta.

Room Tip: Ask to be upgraded to suite.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harry p, Manager at Sleep Inn and Suites Kennesaw, responded to this review, July 30, 2013
Thank you for sharing your recent review of our hotel . We appreciate the positive feedback. We are located at exit 273 off I-75, close to the Kennesaw State University Campus and less tham 20 minutes from downtown Atlanta
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Bowdon, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 12, 2013

I stayed one night at this hotel and all went super. The front desk associate was very nice and polite. The rooms were very clean and updated. Overall I had a great stay at this Sleep Inn and Suites. I would stay here again in the future.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harry p, General Manager at Sleep Inn and Suites Kennesaw, responded to this review, July 30, 2013
Thank you for sharing your review of our hotel. We appreciate your feedback and that you found us to be great value for the money paid
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn and Suites Kennesaw

Address: 1454 George Busbee Parkway, Kennesaw, GA 30144
Phone Number:
Location: United States > Georgia > Kennesaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #10 of 30 hotels in Kennesaw
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn and Suites Kennesaw 2*
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