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“Kona stay” 4 of 5 stars
Review of Wyndham Mauna Loa Village

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Wyndham Mauna Loa Village
3.5 of 5 Hotel   |   78-7190 Kaleiopapa Street, Kailua-Kona, Island of Hawaii, HI 96740   |  
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Ranked #6 of 14 Hotels in Kailua-Kona
Certificate of Excellence
GreenLeadersBronze level
Mequon, Wisconsin
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Kona stay”
4 of 5 stars Reviewed July 13, 2014

We stayed for a week at the Wyndham Mauna Loa Village and had a wonderful and relaxing time. It is not the Four Seasons but is very relaxing and everyone was friendly. Our 1 bedroom, full kitchen, was large and we really enjoyed the patio. We were very busy with excursions so we did not get to hang out much but I would definitely recommend and return on another visit. Would like to acknowledge and thank Christine and Josselyn (sp?) for their help during our vacation.

Stayed July 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Fort Wayne, Indiana
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 26, 2014

We had a large 2 bedroom, 3 bathroom condo as a time share exchange. The unit was in good condition, we did have some unwanted guests (a yellow jacket stung my daughter when she was turning down the bed and that same night a giant coach roach was in her room but it is a tropical island so they aren't a huge surprise). Lots of pools on property, front office was helpful but didn't try several time to get us to attend their timeshare recruitment meetings. There's great little grocery store down the street (has good sushi) at the shopping center but I recommend walmart or target for grocery staples as the local store was expensive for the basics. Just down the hill is a nice bay where you can swim with the manatees at night. We attended the Luau at the Sheraton (right next door and a short walk) one of our evenings and had a great time. All in all a great place. Only downside, not on the water .

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy K, Manager at Wyndham Mauna Loa Village, responded to this review, August 1, 2014
Aloha Susan,
Thank you for your great review of Mauna Loa Village. We are happy that our accomodations suited you and your family. We are on a tropical island and we appreciate your understanding of the creatures that live here. We hope to see you again soon at Mauna Loa Village.

Sincerely,

Kathy Kaai
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed June 10, 2014

We were a group of 5 adults from Canada and Germany meeting in Hawaii for a 3 week vacation. Because we wanted to spend time together over meals and evening socializing, the condo was a much better alternative to a hotel. We spent 9 nights here and loved it. We had a 2 bed, 2 1/2 bath multi level unit, and it provided loads of space for everyone. The grounds and rooms are well maintained. Really could not find any fault. It suited our needs perfectly.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy K, Manager at Wyndham Mauna Loa Village, responded to this review, June 11, 2014
Aloha Warren and Linda,
Thank you for your wonderful review of Mauna Loa Village. The condos are very spacious and we are happy that it met your needs. The grounds are very beautiful and peaceful. We look forward to your next vacation in Hawaii and we hope you decide to stay with us again.

Mahalo,

Kathy Kaai
Assistant Resort Manager
kathy.kaai@wyn.com
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

Shout out to Cynthia and the staff at the Wyndham, you saved our time on the Big Island. We originally had a condo booked at the Outrigger Kanaloa(bad-read my review) and needed to move the family. When our tour company refunded out $$, we booked immediately online. I called at 9:30am, Cynthia found our reservation and said we could check in at 10:30AM! Wonderful, considering our previous night sleep. Staff was great, ground beautiful, our condo was clean and comfortable. Thank you for showing us your Hawaiian hospitality.

Room Tip: We enjoyed condo #54 in building 8.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy K, Manager at Wyndham Mauna Loa Village, responded to this review, June 11, 2014
Aloha Voni,
Thank you for your review of Mauna Loa Village and our fantastic staff. I will commend Cynthia (Cindy) on her great job of welcoming you to our home. We are happy that our accomodations met your needs. You and your family are welcome to visit us again soon. I look forward to meeting you on your next visit.

Mahalo,

Kathy Kaai
Assistant Manager
kathy.kaai@wyn.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portugal Cove, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

My husband and I stayed here from April 18- 26, 2014 and after a very long flight we were very happy to have chosen such a lovely spot. The 1 bedroom unit was just perfect for the 2 of us but we certainly could have brought along another couple as there was plenty of room in the huge unit with a sleeper/sofa. The king bed was amazing and the place was just so beautiful and peaceful there. A great place to call 'home' for a week or more. We were booked to travel to Maui for the next 2 weeks but we were sorry we didn't book to stay here longer. We had everything we needed and the staff was very helpful and friendly. I would not hesitate to recommend this resort, we just loved it there.

Room Tip: We booked a 1 bdrm unit but the living room area is very spacious with a pullout sofa bed and an ext...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy K, Manager at Wyndham Mauna Loa Village, responded to this review, June 3, 2014
Aloha Geraldine,
Mahalo for your response regarding how much you enjoyed your stay with us. We are very pleased that our accomodations was more than adequate for you. We hope to have you as our guest again at Mauna Loa Village in the near future.

Sincerely,

Kathy Kaai
Assistant Resort Manager
kathy.kaai@wyn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Ohio
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 24, 2014

I found out after I had already booked our stay that our daughter was graduating college early. I called the resort and talked to Cindy and she assured me it was no problem that we arrive a day late. I was a little worried, but check in was a breeze and we had a large one bedroom unit. My very first impression of this resort was the smell of the flowers when we got out of the car. We had the pleasure of this smell every day. Our room was by a pool, but they do enforce pool times and we were never bothered by noise at night. Our unit was very clean and well stocked and the bed had those wonderful Wyndham pillows. I can't say enough nice things about the staff. Every person we had contact with was smiling and friendly. My husband went to the office to get directions to the closest beaches and he came back with beach mats and beach chairs. These are available to guests on a honor system and it made our beach days much more pleasant. This resort is off the beaten path, but it's close to everything and it's quiet. I was also impressed with the hot tub as it was actually hot and not lukewarm. My only minor complaint is the internet service, but that really wasn't a problem. We were not pressured into a timeshare presentation and that was greatly appreciated. Overall, we loved this resort and would stay here again if we ever returned to Kailua-Kona.

Green Features: I was very impressed that this resort had recycling readily available.
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy K, Manager at Wyndham Mauna Loa Village, responded to this review, May 27, 2014
Aloha Bonnie,
Mahalo for your wonderful review of Mauna Loa Village. We take pride in the beauty and tranquility that the property exudes and before you know it our guests can truly relax and get away from it all. The staff is our greatest asset. We are happy that the unit and ammenties met your expectations and we aplogize for the WIFI. Tell your friends about us and we hope to have you as our guest again in the future.

Aloha nui loa,

Kathy Kaai, Assistant Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 2, 2014

Stayed here this time on our trip here to the big island and loved it. Everything and everyone is so laid back. The staff are super friendly and we wanted for nothing......except more time here on the island. We loved it more the second time around and my husband, the reluctant traveller is planning our trip here next year! ✈️✈️❤️❤️

Room Tip: If we had known we would have tried to choose an upper room ocean side to try for a better view. Bu...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy K, Manager at Wyndham Mauna Loa Village, responded to this review, May 5, 2014
Thank you for your review of Mauna Loa Village. We are very happy that you enjoyed your stay and loved the laid back lifestyle here in the islands. Mauna Loa Village does have that effect on a lot of our guests to just relax and get away from it all. We hope to see you again next year and would love to have you as one of our returning guests.

Best regards,

Kathy Kaai
Assistant Resort Manager
kathy.kaai@!wyn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Mauna Loa Village

Address: 78-7190 Kaleiopapa Street, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Business Center with Internet Access Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
#4 Green Hotel in Kailua-Kona
#4 Family Hotel in Kailua-Kona
#5 Romantic Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Mauna Loa Village 3.5*
Number of rooms: 45
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Also Known As:
Wyndham Mauna Loa Village Hotel Kailua-Kona
Wyndham Kailua Kona
Wyndham Hotel Kailua Kona
Mauna Loa Village Sea
Kailua-Kona Wyndham
Wyndham Mauna Loa Village Hawaii/Kailua-Kona

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