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“Heart of Kona” 5 of 5 stars
Review of Courtyard King Kamehameha's Kona Beach Hotel

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Courtyard King Kamehameha's Kona Beach Hotel
3.5 of 5 Hotel   |   75-5660 Palani Road, Kailua-Kona, Island of Hawaii, HI 96740   |  
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Ranked #4 of 15 hotels in Kailua-Kona
Somerset, MA
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
“Heart of Kona”
5 of 5 stars Reviewed 4 days ago NEW

We last stayed at the King Kam in 1988. It is a wonderful hotel and museum. I used the fact that we were Marriott Courtyard members, and return guests, to request a free upgrade. We were granted the upgrade, with a beautiful view of the ocean, the small, luau area, ancient village, etc.

The hotel has been refurbished, and we were quite pleased with room and area. The room had a refrigerator, which was convenient. We purchased breakfast and lunch items at a nearby supermarket. This saved time and money. It was also great to pack a lunch and have a picnic on the road.

We thought it best to stay in Kona. Restaurants and shops are just steps away, as they say. There are more luxurious, Disney like hotels up the coast, but they are very far away.

Everyone was so friendly. People at the bar were very pleasant, but things there and in Kona, close up early. Last call at the hotel bar I believe was at 9pm.

We had to pay to park. A $10 fee. Things get crowded on luau nights, but we always found plenty of parking.

The hotel is also near the start and finish of the Iron Man Triathlon. Many photos in the hotel about this world famous race.

I would stay again, especially if given a free upgrade. As stated earlier, we liked staying Kona. The island of Hawaii is so big, it takes forever to get anywhere. Nice to know you don't have travel far to have a meal, shop, or sight see.

Room Tip: Use Marriott points, a return stay, or whatever you think may work, and request a free upgrade. I di...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (428)
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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for four nights on July 2014 during our honeymoon.

Good location and free parking don't make up for appalling service, noisy and moldy-smelling rooms, and inadequate pool size.

Where do I begin:
* As honeymooners, we were given a room with two queen-sized beds, and were not moved into a room with a king size bed despite repeated requests. When we finally requested to see a manager, Andy, the front desk manager, showed a complete lack of interest and seemed very happy with our disappointment and anger.
* During check-in, we finally received the room at 2:55pm, 5 minutes before the final guaranteed time, although we arrived at 11am.
* Rooms are noisy and smell of mold.
* Pool is okay, but simply not large enough for such a big hotel so don't expect to have a chair by the pool unless you show up at 8am.

Absolutely no way that we will be coming back.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were told by our tour guide that we made the good choice. This hotel is well located in Kona and is close to everything. Walking distance to beach, market place and a lot of restaurants. You can also walk to the church and palace close by. They have their own small beach and some activities (canoe, kayak etc) are operated directly from there. If you want to some local life, there is a supermarket (KTA) and Long's drugs about 10-15 min walk away. Hotel is large and spacious, so is our room. We were upgraded to ocean view and enjoyed it. The staff was very friendly and responded to every request of ours. There are few choices for food in the hotel, and a ABC store on site. Hotel is about 15-20min drive from the Kona airport.

Room Tip: The Ocean view rooms are pleasant.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our stay in Kona at this Marriott. We spent July 4 there, and even able to watch firwork right outside of the hotel. It has everything in that hotel, the private beach is great for snorkeling also. The meal can be pricey in the hotel, however, it's adjacent to shopping malls outside and lots of other restaurants. And we thoroughly enjoy our Luau party there on Thursday! The performances were great, and food were excellent too! It's a great place to stay if you want everything in one place - beach, restaurant, in-room wifi, gym, spa, hot tub, swimming pool, etc. You name it, they have it there! Do the pre-paid deal, I think it's the best value.

Room Tip: Get an ocean view room, you will love it!
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Bottom line: this is a standard hotel as far as rooms and service go, but it has amazing art/history and is close to significant cultural, dining and shopping sites. If you're going to stay in Kailua-Kona and want something centrally located to all of the sites, then this is the hotel for you. I was extremely impressed with the Hawaiian history and artwork on display, which rivals some museums. Having the Ahu'ena Heiau right there next to you while you're in a kayak or on a paddle board is kind of surreal. The parking lot and parking fees were the only downside to our stay. My kids would have liked a more impressive pool to play in, but they were still able to have fun by taking advantage of snorkeling and paddle boarding at the beach. I appreciated being able to walk down Alii drive and find a wide variety of shops, restaurants and historically significant sites all within a mile radius.

Room Tip: Our room was standard, on the west side near the tennis courts. It was quiet and had somewhat of an...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager03, General Manager at Courtyard King Kamehameha's Kona Beach Hotel, responded to this review, 5 days ago
Aloha,
Thank you so much for your review of Courtyard King Kamehameha’s Kona Beach Hotel. We’re pleased to hear that you enjoyed your stay as well as our convenient location. Our central location in Kailua Kona is a big plus for our guests because dining, shopping and sightseeing are all within walking distance. We appreciate your feedback and look forward to welcoming you back in the future. Mahalo
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BALDWIN
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My first trip to rthe Big Island and this Hotel. My Wife and I shard our 50th wedding anniversary on the big island. And we stayed at this hotel. The staff, the maids, And all persons involve with sitting up trips. All where just simply outstanding.

Room Tip: Request the west tower rooms. If possible request the rooms faceing the beach side. Rooms are quiete...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager03, General Manager at Courtyard King Kamehameha's Kona Beach Hotel, responded to this review, 5 days ago
Aloha,
Congratulations on your 50th Wedding Anniversary and thank you for choosing to stay with us on your special occasion! We could not be more pleased to hear that your recent stay at Courtyard King Kamehameha’s Kona Beach Hotel was such a great experience. It is always a treat to read reviews from our guests and to learn about what made their visit memorable. I’m glad that you enjoyed your stay and happy to hear that we fully met your expectations. We appreciate your comments and hope that you will return for another great stay. Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

What a great spot to stay , central location and friendly staff . Some work being done to the pier while we were there but hey things must get repaired and caused no problems .
Loved the relaxed lifestyle of the area .

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager03, General Manager at Courtyard King Kamehameha's Kona Beach Hotel, responded to this review, 5 days ago
Aloha,
I’m glad to hear you enjoyed your stay. Thank you for taking the time to share your review. We look forward to having you stay with us again in the future. Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard King Kamehameha's Kona Beach Hotel

Address: 75-5660 Palani Road, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Kailua-Kona
#4 Romantic Hotel in Kailua-Kona
#4 Family Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard King Kamehameha's Kona Beach Hotel 3.5*
Official Description (provided by the hotel):
Hotel and restaurants newly renovated in 2011. All 452 rooms have been upgraded which feature complimentary high speed Internet access, private balconies, mini refrigerator, coffee maker with complimentary Kona Coffee, 37' color flat screen television and complimentary in-room safe. You’ll experience a brand new hotel from the moment you step into the new lobby. You’ll also find completely renovated corridors, business center, meeting rooms, outdoor swimming pool and whirlpool and a 24-hour complimentary guest fitness center. ... more   less 
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Also Known As:
Hotel King Kamehamehas Kona Beach
Hawaii King Kamehamehas Kona Beach Hotel
Courtyard King Kamehameha's Kona Beach Hotel Hawaii/Kailua-Kona

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