This is a large resort with all the bells and whistles but is very quiet and relaxing. If you want to see Hawaii without the hustle and bustle of a big city, Kona is the place. The pool and bar facilites are really good and across the road from a beach area. It is a short walk to the shops and to find food. It has all the facilities that you are after and more. The rooms are clean and comfortable with a balcony. There is wifi in the room and computers in the lobby. Staff are really helpful and we could hire a car from the hotel, no fuss. Our stay here was way too short, we wish we could have stayed longer. An ABC shop is part of the hotel, plus a coffee shop and other small stores. We will definitely be coming back here.