Stayed @ this hotel for 2 nights for my honeymoon in 2012. Luv this hotel!!
Location: Prime, prime, prime location!! so convenient. Even the Christmas Santa parade is along the route of this hotel. Huge Lobby area!! Many retail store in the area, there are fast food joint as well (not my thing) and lots and lots of sweet local dining tourists can dine out.
Parking: This hotel have a giant parking lot by the side which guest have to pay $10/day, which is alright
Food accessibility: SOOO many restaurants and cafe by this area. I didn't try the hotel food; I always like to try local food which I visit other place. So instead we talked to local people and it turns out there are so many well-known places in downtown kona that offers DELICIOUS food (both expensive and cheap restaurants). Many retail stores in the area for shopping as well.
Wireless internet: Not bad @ all, pretty strong signal
Service: Very courteous service @ the front desk and the bell boy are super friendly. Upon checking in, the TV remote wasn't in the room so we called up the front desk and they replaced a remote within 10 mins, pretty impressive!
Concierge: now this is the part of the hotel I do not like, the concierge area is very small without seats for guests to discuss options. I know these things can take a while because I've stayed @ other 2 hotels in Hawaii and they both offers super concierge service with regards to activities you can do on the island and you can easily be talking to the staff for a solid 30 mins (maybe even an hour). The Courtyard concierge is not as helpful so instead we went to the Local Expedia Experts (super concierge service) @ Royal Kona hotel down the road and we booked a few activities there (snorkeling and para sailing)
Room: Gooood size room with comfy bed & pillows I wouldn't use their coffee machine though, their cups were stained.
Pool & Beach Accessibility: The pool is of decent size with hot tubs. We could fine chairs easily and the bar is just right by the pool so its super convenient. The 'private beach' is a plus for convenience sake. Very clean beach and its not super deep. Very busy though I gotta admit.
I misses Kona already; regret that I stayed in Hilo prior for 2 days....super depressing there with constant downpour in December.
The partial ocean view room with balcony doesn't give you much to see and is not worth the price...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for your Trip Adivsor review of our property. It is always wonderful to hear that our guests feel we are a great value in Kona and that our entire staff is providing good service. We are fortunate to be located in an area that's close to many good restaurants and shopping. We appreciate you kind words about our staff and will share them with the staff.
Congratulations on your recent marriage. So glad that you chose Courtyard King Kamehameha's Kona Beach Hotel for celebration. We look forward to welcoming you back in the near future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.