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“L.O.V.E.D. Our Stay!” 5 of 5 stars
Review of Kona Sugar Shack

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Kona Sugar Shack
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77-6483 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740-2407   |  
Hotel amenities
McKinleyville, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“L.O.V.E.D. Our Stay!”
5 of 5 stars Reviewed August 2, 2012

We stayed at Kona Sugar Shack for the last three nights of our two week Big Island vacation. We stayed at several nice places and the Sugar Shack topped them all. We stayed in the Anniversary Suite, two adults and one child. It was plenty big for all of us. Beautifully decorated, well outfitted kitchen, compfy furniture and a huge outside deck made our stay just simply delightful. Jae was wonderful to work with and easily accessible if we needed anything. The view off the deck was stunning and the location of the place is perfect for getting to shopping and beaches. We would definitely return. Ahhh, lovely to remember!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Gig Harbor, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2012

Amazing experience! I highly recommend the Sugar Shack to family and friends. My husband and I spent our week long anniversary in the Honeymoon Suite and enjoyed every minute. Our room was immaculate and had many special touches that made it feel like home. Jai and John were such excellent hosts and gave us insider tips on where to go and what to do. There is great snorkeling just a short walk from the Sugar Shack. Such a quiet and relaxing place to spend our honeymoon! Thank you Jai and John! I don't know why anyone would stay in a cookie-cutter hotel room when, for about the same price, they can stay at the Kona Sugar Shack.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 28, 2012

We were so happy to stay at the Sugar Shack. Clean, good location, FULLY stocked room, relaxing environment. It made our trip to Hawaii extra special. I highly recommend this place. Great for a family.

We were in the Anniversary Suite. If you are coming with more than two in your party, beware its a little noisy in the living area (where kids would sleep). There is also only air conditioning in the bedroom, not the main area. Just something to consider if you have light sleepers.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island, BC
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 28, 2012 via mobile

Frankly I don't understand all the rave reviews the Kona Sugar Shack gets. Yes the accomodation is nice, but the location is awful.

Check the map and you will see that it faces directly onto Alii Dr, a noisy two lane race track of a road. Quietly sitting by the pool while tour buses fly by a few feet away just isn't my idea of a relaxing vacation. If you want a little quiet you have to go somewhere else during the day. And bring ear plugs if you want to sleep at night (Fortunately we had some). For the price, I just can't recommend the Sugar Shack. We won't be back.

Stayed February 2012, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnnyJomac, Owner at Kona Sugar Shack, responded to this review, December 24, 2012
We're so sorry that these guests didn't have a good experience at the Kona Sugar Shack and found it "terribly noisy". They did mention that their home on Vancouver Island was in a rural area surrounded by a lot of undeveloped acreage, which may explain why they found our beach community a bit more active than they're used to.

Alii Drive is a quaint little two lane street that runs along the ocean, not a highway, and is easy to cross to go to the beach. At night, the traffic virtually stops until morning. Kailua- Kona is definitely not anything like a city or a bustling metropolis.

I just came from my jog down Alii Drive and stopped to greet some new guests. Two were sound asleep on lounges by the pool and two other guests were having coffee under the plumaria tree out by the rock wall, watching spinner dolpins and paddlers go by. The "Shack" offers lots of special spaces and gardens for privacy. It really does have good karma.

The Kona Sugar Shack is popular with families, couples and others seeking a peaceful tropical environment. Our guests are asked to make themselves at home while visiting and most find it a relaxing place to stay.

The Kona Sugar Shack is located in a beach side residential neighborhood. You can check our location on Google to see the actual location and it's proximity to Magic Sands Beach, the Village of Kailua-Kona and other sites. You will hear lots of birds chirping in the morning and evening (parrots, Mynas and doves) and the sound of waves breaking on the shore,

Please take the time to read some of the 72 positive reviews found on TripAdvisor and even the two negative ones before deciding where to stay when on the Big Island of Hawaii. We make every effort to ensure our guests have the best experience possible. Over the years, we have met wonderful people from all over the world and most have found the "Shack" a delightful place to stay, many returning year after year. This is why the Kona Sugar Shack has been consistently rated #1 by TripAdvisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2012

Had a great time. It's right across from the beach and very short drive into town. It's definitely the place to stay if you want to get away from the big hotels and and want something peaceful. The rooms were spacious. A definite plus is the Big island tour guide in the room that gives you everything you need to know about the Big island

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Peoria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2012

Our family of seven had a wonderful time at the Sugar Shack!! We stayed at a five star resort on Kauai, but we loved the Sugar Shack the most. It felt very homey Hawaiian. You have everything you need for exploring the island, snorkle equipment,boogie boards, coolers and even rain jackets. We spent most of our time around the beautiful, oceanfront pool. The tropical, lush grounds and view of ocean were amazing!!! We loved the outdoor kitchen. It was so handy for our drinks and snacks. J made it so easy to book the Sugar Shack and spent alot of time giving me all the information I needed.This was truly Paradise!! We can't wait to come back again.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lethbridge, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 4, 2012

My boyfriend and I went on trip Advisor to find a place to stay in Kona. We picked the Kona Sugar Shack because it was rated number one. We were not disappointed. The place is very clean and at the south end of Alii drive right across from magic sands beach. The place has everything you would will need. They have beach bags, beach towels, mats, chairs, coolers, snorkel equipment and boggie boards. Jae, one of the owners has a binder full of things to do while on the island. There is a swimming pool and tiki torches which we really enjoyed. Kona has tons of local fish which you can bbq right at the Sugar Shack. I would highly recommend this wonder place to my friends and family. The owners are only a call away to answer any questions you may have while staying on the island. Made our trip the best one ever.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kona Sugar Shack

Address: 77-6483 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740-2407
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 31 Specialty lodging in Kailua-Kona
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The "Kona Sugar Shack" is a lovely traditional Hawaiian style home/specialty lodging surrounded by lush tropical gardens. From several of the spacious lanais you can watch migratory whales, spinner dolphins,kayakers and spectacular Hawaiian sunsets. Relax in the waterfall pool while you sip a Mai Tai,BBQ fresh fish and let the weight of the world slip away. The home is located within a one minute walk of White Sands beach and the Ocean Views are incredible.Special features include. :Water fall Ocean view pool: Several private suites, which when combined can accommodate up to 20 guest: Brazilian hardwood and tile floors, Lime Stone counter tops : Laundry room with propane commercial coin operated washers and dryers: Photovoltaic , net metered panels: Solar water heater ; Large Studio/Storage on lower level: Low voltage exterior lighting: A/C units in all bedrooms : Tile shower stalls: Security cameras. Carport + rear parking total 8 parking spaces: The Kona Sugar Shack has been consistently near or at the top for Specialty Lodging facilities on Trip Advisor: This unique vacation home features antiques furniture and original artwork. ... more   less 
Also Known As:
Kona Sugar Shack Hotel Kailua-Kona
Kona Sugar Shack Kailua
Kona Sugar Shack Hawaii/Kailua-Kona

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