We noticed happy tourists coming from the small harbor and a Katamaran being docked. The lady deckhand was busy making sure that passengers did not forget their personal items as she was trying to politely answer some of our questions about trips going out, the cost and the other usual newby tourist questions. We booked a snorkel/sailing trip for the next day and what a pleasant experience that turned out to be. The captain was polite and professional, focusing on his job of steering the boat. The 2 ladies attending the passengers with conversation, safety explanations and gear selection for the snorkeling were pro's and made us feel so comfortable. The trip was a very nice experience for this first time Kona traveller. My son was very impressed with the operation as well. We booked the Manta Ray snorkel trip with Kamanu Charters two days later. Same captain...different crew and it was wonderful. This company seems to be geared to customer service and visitors in different age groups like my son and myself surely will appreciate this service. Thank you, this was the best experience for our Kona trip.
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