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“Disappointment!!” 2 of 5 stars
Review of Wyndham Kona Hawaiian Resort

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Wyndham Kona Hawaiian Resort
3.5 of 5 Resort   |   75-5961 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Kona Hawaiian Resort)   |  
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Ranked #2 of 14 Hotels in Kailua-Kona
1 review
1 helpful vote 1 helpful vote
“Disappointment!!”
2 of 5 stars Reviewed November 14, 2012

I have been to other Wyndham properties that were much better. The location and grounds are great, but the units are dated and dirty. We have had ants for three days and supposedly they sprayed. Kitchen floor hasn't been scrubbed in years. The hot tubs . . . The nice one was not working correctly at all (heat or jets), the second worked ok the first night then after that has been a disaster. The staff is friendly and the gym is ok, but definitely needs some dumbbells. In the end a disappointment.

Stayed November 2012, traveled as a couple
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452 reviews from our community

Traveler rating
    253
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    34
    11
    8
See reviews for
196
135
5
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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Sacramento
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 9, 2012

Took the timeshare offer and listened, waste of time. You would think that if they were trying to sell you something they would put you in the best they had in order, in this day and age, to pry your fingers off your dollars. Nope! The room we had contained, bad shower heads (we cleaned them), bad shower doors (no fix) dirty floors, old carpet, ferell cats on the lanai, and old furniture. I think they put us in a room where no one else wanted to be. The insulation between lower and upper floors is non-existent, every step the folks upstairs made, especially with their bicycle shoes was loud! The barbeque out side the unit did not work. There was gas, it just did not work. Shoddy upkeep and attention to detail and customers is not good! Would not buy here at half the price. No restuarant or bar ont he grounds.

Room Tip: Go to the Hilton
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  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centreville, Virginia
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 5, 2012

We booked a week at this resort, as an RCI trade. The location is good, the resort upkeep is very good, the staff was great. We were in room 208, 2nd floor and the breeze was great and the view of the swaying palms was wonderful. Great pools. If you don't want to listen to the 90 minute time share deals, just don't take anything from them in the way of discounts. Just do your own shopping for discounts and deals.

Room Tip: Second floor rooms are vaulted ceilings and nicer.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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San Jose, California
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 2, 2012

Just had a wonderful week on the Big Island of Hawaii, stayed at the Wyndham Kona Hawaiian Resort a timeshare in Kaiula-Kona. There were four of us in a 2 bedroom/2 bath unit. It was clean, quiet and relaxing, with all the comforts of home. The unit was air-conditioned and work great on those warm and humid days. The rooms were appointed with beautiful teak furniture, a fully equipped kitchen, a washer and a dryer and a well-furnished lanai which we used for breakfast and dinner. The grounds were very well maintained, beautiful flowers and trees through-out the complex. Lot of gas BBQ grills all around to grill your grass-fed Hawaiian beef from the local grocer.
We like the location of this resort. It's easy to find, and when you're there, parking spaces are plenty. Places to eat, drink and to see are within walking distance because this resort is located at Ali'i Drive, but you need a car to fully enjoy the island.
The resort has two swimming pools, along with a hot tub near the first pool. We enjoyed the second pool that is located at the back of the resort more, since it was less crowded.

Only two issues, that may or may not be of concern; the water pressure in the showers when both are running and the internet service by ATTwifi was poor, I could only get a signal in the master bedroom.

Room Tip: If you like to lay around the pool, get a unit in the back of the complex. The pool has less kids an...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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new providence NJ
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 31, 2012

We were invited to stay at this resort by Wyndham as a result of being a Wyndham gold owner. So, yes, we did have to listen to their 2 hour sales pitch. However, the included luau, trip to the Parker ranch and the dinner boat cruise made it well worth it.
The accommodations are beautiful and spacious. The only surprise was a 2 BR unit with 2 king size beds. Fine for the two of us, but would be a problem for many families.
The grounds and the pool areas are beautiful. The condo had EVERYTHING we could ever need. My wife enjoyed the soaking tub after long days at the beach and on the spectacular Blue Hawaiian helicopter trip.
The lanai is huge and seats six comfortably if needed.

Room Tip: If you have kids be sure to ask about what beds are in the unit. Our unit with 2 king beds would be...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coventry, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 30, 2012

The apartments themselves are absolutely top draw, the air conditioning and bedroom fans help maintain a very comfortable environment when relaxing indoors and when sleeping at night.
The Kitchen is very well stocked with equipment that is relatively new and is in good working order.
In fact, the apartments can not be faulted.
On this alone the apartments would rate this is 5 instead of the 3 that I have given it.

What lets it down is something that may be a little unfair considering the normal clientele that would frequent this complex, however, this was Hawai'i Ironman week, and as such, many of the people would have some quite specific and critical requirements when it comes to exercise.
The fitness room, to be fair is barely adequate, with a couple of cardiovascular machines and a very basic multi gym.
As someone that does do a lot of exercise, this was quite disappointing.
Also, the pools are nicely set up as splash pools with surroundings well designed for soaking up the Sunshine, however, for someone like myself who would do a lot of swimming, then it was inadequate for this purpose.
They have some cycles available for use for free, providing you get to the reception very early, but there is a very limited number and it does take a while for repairs to happen. (I myself got a puncture, but that's not the fault of the Hotel, that was just bad luck)
It was these aspects that brings the scoring down.
However, to add to the positives, the staff are really fantastic and friendly. The complex itself is very clean and well presented.
Would I stay here again? Ye sI would at the drop of a hat, it is a beautiful place, but I think that nest time I will bring my own bike and my own TRX, but to be fair, this is a very specific requirement that I have.

Room Tip: Nothing to add, from what I can see, they are all good
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ypsilanti, Michigan
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 30, 2012

Just returned from an enjoyable week’s stay, at the Wyndham Kona Hawaiian Resort, October 18th – October 25th ….we were in a 2 bedroom/2 bath unit, 69B (1st floor) with a great garden view. Our unit was clean, quiet and relaxing, with all the comforts of home and more. We enjoyed the well furnished lanai everyday and the pool and spa was great too. The grounds were very well maintained, beautiful flowers and trees through-out the complex. It’s a great location, but you need a car to fully enjoy the surrounding area. Wal-Mart and Sack n Save are nearby. Parking is plentiful, you may not be able to park in front of you unit if you are out late.
Only two slight issues, that may or may not be of concern to you; the water pressure in the shower left a bit to be desired and the cats. (I am not a person that loves cats)
All in all I defiantly recommend the Wyndham Kona Hawaiian Resort, we enjoyed our stay.

Room Tip: Try to get a Lanai that does not over look the parking lot.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Additional Information about Wyndham Kona Hawaiian Resort

Address: 75-5961 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Kona Hawaiian Resort)
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Kailua-Kona
#2 Top resorts Hotel in Kailua-Kona
#3 Romantic Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Wyndham Kona Hawaiian Resort 3.5*
Number of rooms: 270
Official Description (provided by the hotel):
2 bedroom apartment ... more   less 
Reservation Options:
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Also Known As:
Wyndham Kona Hawaiian Hotel Kailua-Kona
Wyndham Kailua Kona
Kona Hawaiian Village
Kona Hawaiian Resort
Wyndham Kona Hawaiian Resort Hawaii/Kailua-Kona

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