We stayed 8 nights and every one of them was enjoyable. The staff was very friendly, courteous, helpful and attentive. They did offer generous discounts on activities scheduled through them at the office in trade for attending a timeshare presentation, however there was no pressure to attend and little pressure to purchase. The discounts were more than worth the couple of hours. We saved $426 off of 3 activities! The activities folks at the front desk were extremely knowledgeable of the area and things to do and recommended the best companies to work with, all of which were exceptional. Shawn especially in the office was a joy to talk with, he gave us numerous ideas of things to see and do and he seemed to know what we would like before we knew it ourselves! There are 8 individual pools around the resort, with codes to enter, so you could find privacy or people as your mood suited you. The maintenance and housekeeping staff has been extremely pleasant , friendly and welcoming. It had been our pleasure to stay here.