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“Excellent time -” 5 of 5 stars
Review of Holua Resort at The Mauna Loa Village

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Holua Resort at The Mauna Loa Village
3.5 of 5 Villa   |   78-7190 Kaleiopapa Street, Kailua-Kona, Island of Hawaii, HI 96740   |  
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GreenLeadersBronze level
Singapore, Singapore
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Excellent time -”
5 of 5 stars Reviewed December 26, 2012

We stayed a couple of nights at Holua Resort, and we regretted not to book more nights!!! The staff is great, very helpful, and understanding. We were travelling with a 1 year old baby, and everything agreed by email was prepared. We did not except the unit to be so big. We will definitely come back and recommend this hotel to our family and friends!!!

Room Tip: Request for a top floor unit - you will avoid noise from upstairs neighbors!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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413 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Bay Area, CA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 26, 2012

Just returned from a week stay here with our toddler

The good-
*Nice sized 1-bedroom condo.
*Full kitchen
*Great leeward weather in Kona
*Quiet - no sounds but for the Monday night luau music at adjacent hotel
*Supplies replenished at front desk include coffee, soap, shampoo, dish detergent, salt/pepper
*Friendly staff

The bad-
*Not on the beach - nearest beach 5-10 minutes up Ali'i drive - Barking Sands
good beaches are 25+ minutes north (best are 50 minutes north)
*No baby pools for toddlers
*Our condo 20-133 had issues -microwave & oven hood would turn off intermittently, tub drain sometimes would not close for a bath.
*Mattress was TERRIBLE - very old with two body indentations. It was one of the worst mattresses I've used at quality accommodations (I used to travel extensively for business.)
*Took two different requests by different front desk staff to attempt to address mattress issue. I think they just made up the bed after the 2nd request - so I slept on the bad sleeper sofa mattress the rest of the trip.
*You can't drive right up to your condo - we walked 5-10 min to ours but it was nice exercise.
*Mid-to late-afternoon VOG (volcanic clouds) often blocked the sun & sunsets.
*Bad & slow internet in the evenings. Apparently couldn't handle capacity at peak times, as early morning (6-7am) worked fine.
*Few views of ocean will soon be gone as adjacent beachfront development in process.

Room Tip: How far do you want to walk? Remember you have to walk from parking lot as you can't drive to yo...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Top Contributor
79 reviews 79 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 20, 2012

This was our first time on the "Big Island", and we stayed 4 nights at the Holua Resort. First off, I must say the staff are superb, especially the night desk staff, who showed us to our room when we had a late check-in due to a delayed flight. As everything was closed by the time we arrived (past 11pm local time), we were quite thirsty, and when I inquired as to where the closest convenience stores or vending machines were, the gentleman just offered by a handful of juices and water from his own personal stash, as nothing was open at that time other than maybe Safeway in town. I was quite appreciative, and as I asked what I owed him for the juices and water, he politely declined any payment! I left him a tip which he insisted wasn't necessary, and I think this interaction best sums up most of our experience at the resort. Everyone we came across were friendly and helpful, without expecting anything in return.

The rooms themselves were much larger than we expected, with a very nice lanai. The interiors were a little dated, but clean and quite comfortable, and the space was nice to have as we were travelling with an infant. The dish detergent and packet of laundry detergent was a nice touch also for the included in suite washer/dryer.

We quite enjoyed our stay here and would definitely consider staying again if we return to Hawaii in the future.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 18, 2012

This was probably our 4th stay at Holua, and we've thoroughly enjoyed every one of them. While not one of the palatial, over-the-top, “marble everything” resorts, it has always fit us perfectly. The staff is extremely friendly and helpful and the suites are spotless and quiet because of the location of the parking garage and the distance from the road. And the landscaping is possibly their pride and joy; very beautiful and very Hawaiian.

Holua is primarily a timeshare resort (we're Shell Vacations Club members), and the units are quite spacious. While it does not have a beach, it's adjacent to the 2nd hole of the Kona Country Club and it's easy to walk the fairway around sundown for an incredibly gorgeous sunset.

The only break in the "quiet" is the huge and gaudy Sheraton not far away. Their luau show one evening was quite loud and annoying, as our unit faced it directly across the fairway. But all in all, we love this place.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Townsend, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2012

This was our 4th visit to Holua Resort (the second with family) and we were, once again, pleased by the staff--always accommodating--and the grounds--always meticulously maintained. Auntie Beth is the best! Shawn (listed as "concierge" but oh so much more!) was beyond helpful.. we'll be baaaack!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Honolulu, Hawaii
Top Contributor
215 reviews 215 reviews
49 hotel reviews
Reviews in 57 cities Reviews in 57 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed December 4, 2012

This place reminds me of a refurbished 1980's apartment complex. There is no beach, but plenty of swimming pools on the property, sometimes overrun by noisy kids (blame the parents). Apartments are quite large and have full kitchen, washer/dryer etc., though the bathrooms could use some updating. It's about 7 miles from downtown Kona, so you'll need to do your own cooking, but there is a shopping center about a mile away. The Sheraton is the property next door, and has some nice restaurants to go to. Overall though, we'd stay there again. GOOD value in the off or shoulder season.

Room Tip: Avoid apartments located near the swimming pools.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilo, Hawaii, United States
1 review
5 of 5 stars Reviewed November 30, 2012

It was our 30th wedding anniversary and my wife wanted to make it somewhat special as we only had a window of 2 days. Our anniversary was on Nov. 22 which happened to be on Thanksgiving. I made the reservation with Holua and called the local florist to deliver a dozen red roses with a box of chocolates to the front desk. I called Holua and asked if they could set up the roses for my wife as we were traveling from Hilo after her radiation treatment for her breast cancer. I wanted to surprise her. Holua did more than just setting up the roses and the box of chocolates. They added a bottle of Martinelli's Sparkling Apple Cider which my wife and I enjoy at New Years. We don't drink alcohol. I was surprised to see the bottle with 2 beautiful champagne glasses with the Holua Resort emblem etched in the glass. The bellman brought our suitcases in the 1 bedroom suite and showed us all the amenities. As we walked around the grounds, staff would pass us and always with a smile, greet us with a hello, good morning or some sort of ALOHA. I would suggest staying at this resort over anywhere else on the Kona side of the island.

Room Tip: All the rooms are wonderful. You simply can't beat the price of a 1 bedroom with kitchen, living...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holua Resort at The Mauna Loa Village

Address: 78-7190 Kaleiopapa Street, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #3 of 32 Specialty Lodging in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holua Resort at The Mauna Loa Village 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
With a stunning coastal view of Keauhou Bay's private harbor, the Holua Resort at Mauna Loa Village invites you to enjoy your perfect Hawaiian vacation. The Holua Resort offers 73 spacious, air-conditioned villas designed with a Hawaiian flair. Each comfortable villa offers a private lanai or patio with ocean, mountain or golf course view. Step outside your door and enjoy six sparkling swimming pools and whirlpools, 11 world-class tennis courts, 4 pickle ball courts, a fitness facility, and even on-site activities. When you're ready to explore your spectacular surroundings, head out to sea for some of the best sport fishing in the Pacific. Surf crystalline tropical waters in the morning and snow-ski on breathtaking Mauna Kea in the afternoon. From fascinating sights and spectacular natural beauty to endless recreation, the best of the "Big Island" welcomes you Holua Resort at Mauna Loa Village for your next romantic getaway, family vacation or golf trip to Hawaii. ... more   less 
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Also Known As:
Holua Resort At The Mauna Loa Village Hotel Kailua-Kona
Holua Hotel Kailua Kona
Holua Resort Mauna Loa Village
Holua Resort At The Mauna Loa Village Hawaii/Kailua-Kona

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