From the moment we arrived we received wonderful customer service. Yuko at the front desk
was so nice. We enjoyed making our own leis by the pool to the sound of wonderful live music.
Though the property did not offer a restaurant or bar, we were able to order to food from MANY local restaurants from a delivery service.( Yuko gave us the information ) Reasonable delivery charge $6.00..well worth it after a long flight. The hotel (condo) was near town..restaurants..shopping and beaches.
Our only complaint was the room we received. Though spacious, lovely kitchen, two terraces..the carpet was filthy. The manager offered to change our room or adjust our rate. Both offers were fair and appreciated. I wish someone took ownership in the units offered to guests.
Certainly the one we received should not be rented out in the condition it is in .It just needs a few updates. Having said that..we enjoyed our stay and appreciated the front desk staff and concierge.
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- Also Known As:
- Outrigger Royal Sea Cliff Hotel Kailua-Kona
- Outrigger Kailua-Kona
- Kailua-Kona Outrigger
- Outrigger Royal Sea Cliff Hawaii/Kailua-Kona