I went out with SHR for a manta ray and a day snorkeling trip. I loved every minute! I am not a strong swimmer and was nervous at times about being in the water, but the way Kris, the captain, explained everything and reassured me about my questions gave me confidence. The beauty of the water and knowing someone with tons of experience was watching out for me made me forget my fears very quickly!
I loved the fact that we were never rushed by SHR to be back in the boat by such and such time. We were told multiple times that this was our trip and they wanted the guests to feel comfortable and free to enjoy the beauty of what was around them. We were the last boat to leave the manta ray spot and I LOVED that we weren't hurried in the boat to be back to the marina by a certain time, just to make sure the workers clocked out on time. I truly felt that SHR understood that this was a once in a lifetime event for us and wanted me and the other guests to truly enjoy the experience. I am 110% satisfied because I truly embraced every minute, because I was allowed to embrace every minute. Bravo on putting the customer's experience at the top of your list!
I also appreciated the freshness that SHR has been able to maintain, when I know they are veterans at giving tours. I have been on many guided tours where the guides are pushed to stay on a strict schedule and their presentation becomes boring because they do it day after day and week after week. I loved that SHR was NOT like that at all. SHR's passion for life, beauty and people really showed in not only their personalities, but in keeping the tours fresh and exciting for their guests. It is very much appreciated!
I would highly recommend going on a tour with Sea Hawaii Rafting! You will be treated with kindness, you will have fun and you will know they are working hard to make your experience unforgettable!
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