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“A great View” 4 of 5 stars
Review of Aston Kona by the Sea

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Aston Kona by the Sea
3.0 of 5 Condominium   |   75 - 6106 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly ResortQuest Kona By The Sea)   |  
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Hotel amenities
Milwaukee
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“A great View”
4 of 5 stars Reviewed October 26, 2012

Of the few places that I have stay at on the big Island. Aston Kona by the Sea has had the best view of the ocean. If you are looking for a nice place with a great view without beach access this is a great place. I would recommend asking for a room on the south end of the building. It does not get a lot of the morning sun, which is really nice when you want to have breakfast out on the lanai. Besides the view there were only a couple of problems, which were mostly fixed when brought to the attention of the staff.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, December 20, 2012
The best ocean views and great service is a combination that provides a perfect Hawaiian vacation .

We hope you will return to enjoy the ocean and Kona by the Sea once again.

Mahalo

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
168 reviews 168 reviews
21 hotel reviews
Reviews in 45 cities Reviews in 45 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 8, 2012

Large rooms, well-equipped kitchen, nice views (pay the little extra for the ocean-view rooms if you can). There's no real beach, just a sand strip (not on the actual beach) and a tidepool (which is cool in itself if you've never explored one), but there are two excellent public beaches with fine snorkeling and body-surfing/swimming a couple of miles south. The pool was so-so, but the real fun swimming is in the ocean here. They charge a silly $10 "resort fee" for Internet access and DVD rental, which is just annoying enough for me to give four stars instead of five.

Room Tip: If you can spring for it, pay the extra bucks for the ocean-view suites.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, December 20, 2012
Thank you for your great review. We appreciate hearing from our guests.

We look forward to your return.

Mahalo

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slave Lake, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 2, 2012

Our family of 4 stayed here in December 2011. Tons of room, everyone had their own bed, two full bathrooms, a full kitchen, and a washer and dryer. View was amazing, but no 'beach'.

We checked in really late, but the night guard was very helpful and gave us our room key. The next morning I went down to the front desk, and was given 2 water bottles and 2 beach balls for the kids. It was a nice little bonus! They also had a kiosk to rent movies in the lobby which was nice for some down time after a long day in the sun.

Con: Daily 'resort fee'

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, October 3, 2012
We always appreciate a great review. A lot has happened since then. New barbecue grilling area, WIFI in every room, fresh pool deck surface, new locking system for our rooms and a renovated Front Desk. Stay tuned more to come. What will never change is our beautiful ocean and great staff.

Please come back and experience all our improvements.

Mahalo

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2012

From the very moment we arrived the front desk staff couldn't have been more gracious and helpful. The pleasant smiles of everyone was a great way to start a vacation. Our 2 bedroom unit was on the 4th floor with a spectacular view and the ocean which was only 50 yards away.
The unit was well appointed and well maintained. The pool and jacuzzi were always clean and well maintained. Lounge chairs and tables were abundant around the pool and on the sand area. The beach itself is all volcanic rock, no sand beach, so if you are looking for that this is not the place to stay. But if you like belly boarding it has some great waves with an easy access from the shore.

The facility was within walking distance of a small market and liquor store. There is a place called Da Poke Shack which is also within walking distance which had a variety of Poke all of which were excellent and reasonably priced.

If you like being in an uncrowded and laid back facility this is it. Beautiful location, beautiful units and a beautiful staff

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, October 3, 2012
Thank you for the great review. We are grateful that you discovered us and took the time to share your experience. We promise to do our best to make your every written word true to its expectations.

Please return very soon.

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, OR
Top Contributor
117 reviews 117 reviews
23 hotel reviews
Reviews in 53 cities Reviews in 53 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 8, 2012

We stayed at Aston Kona by the Sea for three nights during a recent trip to Hawaii. This is a condo complex situated right on the shoreline, in southern Kailua-Kona, about 3 miles from the center of town. The location is particularly good if you want to be somewhat away from the bustle of downtown and don't mind having to drive there or to go swimming. The complex has an outdoor pool and jacuzzi, and a little sitting area at the shore with some BBQ grills. The shoreline like in many places on the Big Island is rocky and swimming right at the hotel is not recommened. There is a parking garage available.

A grocery store is located about 2 miles away, there is a farmers market at the Outrigger, about a mile south on Alii Drive, it is about the same distance to the closest swimming/snorkeling spots. Go there to buy fruit, or go to a fuit stand. There is a deli a couple of properties over which is within walking distance, and may be useful in a pinch.

We stayed in unit 215, which had partial ocean view from the balcony and was a roomy 2-bedroom unit. The master bedroom and kitchen were in good shape, and the kitchen fully equipped. The smaller bedroom did have some older shower implements in its bathroom and could do with an update. The unit we were in also had a stacked washer/dier.

Sleep quality was reasonable, we did hear the people upstairs from us in the early evening, which was a bit annoying as we were all on PST schedule and wanted to go to sleep early.

The internet access in our unit was highly flaky, and if you have to rely on working internet to stay in touch you will find this to be a source of frustration just as it was for us.

One big plus is that there is a local Expedia expert on site, who we found very helpful and picking smaller things to do with the children. A free orientation/continental breakfast is available on the first day after arriving.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, October 3, 2012
Aloha and thank you for the opportunity to continuously improve our services and product. Our location can't be beat right in front of the ocean and very close to the Kailua Village. Your feed back of our units will be reviewed and all corrective action to improve our product will be taken. We are working closely with our our newly installed WIFI service provider to improve the quality to our expectations.

We look forward to your return and please feel free to contact me for my personal service.

Mahalo

Brian Hirata
Guest Service Manager

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Folsom, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2012

The condo we stayed at was room 219. It was not updated, but the rooms were clean & Rhoda did a great job with housekeeping. The front desk staff were helpful when wifi did not work the 1st day for us. Laura and her team at Expedia were extremely helpful. Laura suggested the glass bottom boat for our 2 year old and the Hapuna beach. Overall it was a very pleasant experience for us. We loved the view from our lanai and there was really nothing to complain about. Thanks to everyone at the hotel, it is a vacation to remember.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, October 3, 2012
Aloha and thank you for staying with us. We appreciate your great review.

We hope you return very soon we look forward to be a part of your family.

Mahalo

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 20, 2012

What you see is what you get. The Aston Kona by the Sea is NOT the Fairmont, Hilton or Ritz. This is a average condominium complex, so don't expect it to be something it is not. Otherwise it is a great complex. Here's my two cents...

Staff - The entire staff at the KBTS was awesome. I have high standards for my customer service and the hotel staff as well as the Expedia Local Help desk did not disappoint! Make sure to take advantage of the Expedia desk, they did not let us down and took care of ALL our excursions as well as great meal recommendations.

Pool - Pool area was nice, it is showing its age a little but was clean. They started to redo the grill area with an awesome lava/granite counter top so it is nice to see them updating their facilities.

Sandy Beach area - was a great place to have a quick meal or just read a book.

Tide pool - Between the sea wall and the ocean are some great tide pools with fish, urchins, etc. bring water shoes as that area is VERY slippery.

Location - ON the water! Views from every room. Cant walk to Kona but it is only about 5 minutes to town which is very nice in my opinion.

Parking - plenty of spaces, no issues there.

$10/day amenity fee - I personally don't have a problem with this, it covers the safe, internet, DVD Now rentals, etc. The DVD NOW box is great, if you watch movies, we were there to explore and relax so we only rented one kids movie but it had a lot of new movies in the box and I think the $10/day fee was justified. The internet was Ethernet cable connected to start, but on 8/12 they upgraded to wifi... Thank GOD! ; ) Now I can work on the lanai.

Rooms - We stayed in room 106, great view and room features. The room was more then fine for my family of four plus my 76-year old mom. Kitchen was nicely furnished with everything we needed, towels were replaced each day, overall really good. Only negative comment would be about the beds and pillows. Pillows were horrible, bed was cheap. If I could have them update one thing it would be the beds. The pull out couch was a typical pull out couch and about as comfortable as you expect. That's it, very minor issue there.

Overall - Great condo, close to town, CLEAN. I would not hesitate to book another trip to Aston Kona by the Sea. Mahalo to Rosie, Sarah (front desk) and Megan, Amy & Laura (Expeida)!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, August 25, 2012
We appreciate you mentioning the improvements we are making to our property and many more to come. We always continuously strive to improve our services and product. We are very proud of our staff and the service they provide. We are fortunate that it is a common goal of all of us to make our guests a part of our family. There is no comparison and nothing average about us.

We hope you return very soon.

Mahalo

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aston Kona by the Sea

Address: 75 - 6106 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly ResortQuest Kona By The Sea)
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 32 Specialty Lodging in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston Kona by the Sea 3*
Number of rooms: 86
Official Description (provided by the hotel):
An intimate, oceanfront resort with breathtaking views and spacious suites. This condominium resort fronts a magnificent rocky shoreline with its own sandy lounging area, outdoor barbecue facilities and more. Located just south of historic Kailua-Kona with its charming shops, dining and nightlife. ... more   less 
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Also Known As:
Aston Kona By The Sea Hotel Kailua-Kona
Kona Sea
Resortquest Kona Sea
Kona By The Sea
Aston Kona By The Sea Hawaii/Kailua-Kona

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