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“5 star view,5 star location,3 star resort” 3 of 5 stars
Review of Royal Kona Resort

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Royal Kona Resort
3.0 of 5 Resort   |   75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740   |  
Hotel amenities
Ranked #9 of 14 Hotels in Kailua-Kona
Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
42 helpful votes 42 helpful votes
“5 star view,5 star location,3 star resort”
3 of 5 stars Reviewed February 26, 2013

We stayed @ the r.k.r. for 13 nights early feb.,4th time to hawaii,Ist time to kona.We enjoyed this resort,we were put in the bay tower but received a semi refurbished room? which consisted of new carpet and recent tiles.They are currently redoing many of the rooms in this tower.We had emailed the r.k.r. and let them know we we celebrating a special occasion and they upgraded us from a oceanview to oceanfront room.(thank you r.k.r.).The view from our lanai was truly stunning with sunsets every night and whales and dolphins every morning!We found our room very adequate but certainly not luxurious.Overall the resort has the feel of a 4 star mexican all inclusive resort with it,s open lobby and rest/bar.(but without the bad food and crappy booze).
We spent alot of time down @ the lagoon,it was seldom busy and a couple of days we had high surf so the waves crashing over the lava wall was great to watch.The staff feed the eels early every morning!The location of this resort is perfect,within walking distance to shops and many choices for food,drink.Our only negative experience was dons m/t bar.We received 2 dishwater daiquiri,s and a side of surly for $21.00 (tip in).Come on,there are way to many choices feet away for that!!
I can,t understand the confusion over this resort,They make no bones about this being a three star resort,so i don,t understand the complaints people make about it,It is what it is,after doing our homework on this site and others,this place was exactly as described.We prefer going to this type of resort and taking the money we save over a 4+ resort to extend our stay.

Room Tip: let the staff know in advance if your having a special ocasion and they will go out of there way to...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 26, 2013
Aloha TA family, this guest nailed it! We strive to provide a clean, well maintained resort for the BEST value in Kona. We're not a 4 star property, not claim to be one. We do have the best location in Kona for proximity to Alii Drive, the main strip in Kona for additional dining, drinking and shopping options, not to mention the farmers market, historical sites and proximity to Kailua Pier for water activities. Glad these guest felt they received a great value during their stay, except the daiquiris, which is odd, out bartenders usually make great drinks, and have "heavy pours" too, you normally get your money worth at Don's Mai Tai Bar, great food and beverage, and attractive happy hour prices daily from 4p-6p. Mahalo nui Loa!!
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1,965 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (569)
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English first
Seattle, Washington
1 review
5 of 5 stars Reviewed February 26, 2013

We recently got married at the Royal Kona resort. The resort lays right by the ocean. Our hotel room had a very comfortable bed, a huge lanai (balcony) and lots of space. The staff was very friendly and accommodating to all our needs.

The staff at the Romance Center- Brian and Ashley, did an amazing job preparing our wedding. We had last minute add-ons and they were able to handle it immediately with no hesitation. We found out that Brian had many years of experience in catering which explained why the food was so amazing. Each and every one of our guests gave continuous compliments on how great the food was, especially the seafood curry and fried shrimp. Yum!!

The only thing I would say that could have been better was our slide show. Our pictures were off of the screen showing from the sides. All you have to do is align the projector and everything would be perfect. Other than that from beginning to end we were very pleased on the service provided. We would highly recommend having your special day at the Royal Kona resort. Thank you so much Royal Kona Resort for making our wedding dreams come true!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DofSales, Director of Sales at Royal Kona Resort, responded to this review, March 4, 2013
Aloha TA family and potential Honeymooners! Our romance team does a fantastic job, they make the dreams come true. We have lovey grounds to host your wedding, reception, vow renewal, private dinner, you name it, we do it, and do it well. So nice to know we we're part of their live changing even.You too can enjoy your stay with us, we'd love to see you soon. Great staff, service and the best value in Kona!
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Vancouver, Canada
Top Contributor
72 reviews 72 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 26, 2013

Nice hotel central to entertainment and food. Hotel has all amenities and is clean. We stayed in the main building which has had recent upgrades and was quite confortable. Luau is on the pool side 3 nights a week. Gets a bit noisy but over early enough that its not a bother. Great location has its own cove off the side of one of the buildings bar is also a great place to relax after a long day with a great view. Get there early if you want a table for sun set.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DofSales, Director of Sales at Royal Kona Resort, responded to this review, March 4, 2013
Aloha TA family, glad these seasoned travelers had such a nice stay. Looks like we met and exceeded their expectations. It's important to remember that we're not a luxury resort, and do not advertise or claim to be. We do claim to strive to provide clean, well maintained rooms, as well as a lovely property for all to enjoy/ We're also claim to be the best value for location, something I'll back up any day of the week. Glad they had a nice time, we'll look forward to seeing them back soon.
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Kihei, Hawaii
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 25, 2013

We stayed 6 nights at the Royal Kona Resort the last week of January. I forgot to use the advice I'd read in other reviews about avoiding the Bay Tower. Our first night was a Saturday and the music from the nearby nightclubs kept us awake until 1:45AM. Apparently the restaurants are converted into nightclubs only on weekend nights, but we weren't sticking around to confirm that. We were moved to the Lagoon Tower on the 6th floor for the rest of our stay. The rooms are big and quiet, except for the nights of the Luau, but that only goes until 8pm and we actually had a very good view of the entertainment. We loved the pool and pool bar, where we were treated to some very good whale watching during happy hour. The staff were very friendly and gave us new pool towels daily at the front desk. Our biggest complaint about this place was the older, thin bath towels. If they replace those, I would give this place 4 stars. The location was excellent, we loved being so close to Huggos on the Rocks, Bongo Ben's, Lava Java and the Acai Bar.

Room Tip: Avoid staying in the Bay Tower if you are there on a Fri. or Sat. night. The other towers have been...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, March 4, 2013
Aloha TA family, sounds like once they got situated they really enjoyed their stay. Sometimes our neighboring restaurant does stay open late, but usually doesn't seem to disturb our guests. I'm glad they were able to enjoy all the wonderful things our resort has to offer. Great tips from these clients too, Mahalo!
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Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2013

While the lobby area of The Royal Kona Resort has been refurbished and is quite nice, the rooms are VERY tired. We had our toilet totally overflow and it took rhem 4 tries before they got it working. They were kind enough to give us free parking for our entire stay as an apology for the trouble which was nice. The staff is nice, and the rooms are clean---just old and worn. Lots of restaurants nearby and an easy walk into town, so the location is nice. They do charge daily for wi-fi and also for parking which is annoying as they are pretty standard as free items in most spots. There is a kiddie pool and a few shady spots for sitting, but noy many when you consider the number of rooms. We never received a book detailing hotel amenities so never attempted any room service.

Room Tip: We had asked for ocean view and the hotel is desined like a long building that juts out so the views...
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, March 4, 2013
Aloha TA family, glad these guest too enjoyed the views, location and staff. Although we're not the newest kid on the block, we do strive to provide clean and well maintained rooms and resort. Please make sure you do you're homework, find the right fit for your budget. There are many choices, make sure we're the right one. We have a great following, and strive to provide great memories. Glad they enjoyed!
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san ramon
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 25, 2013

As stated by others, the rooms are outdated but reasonably priced. Our room had a great balcony view of the ocean. The room was large and clean. The resort is located in close proximity to the downtown area. We rarely needed to drive for nightly dining and entertainment. The sunset view from the bar area was gorgeous. Staff was pleasant and always attentive. Food at the restuarant was pricey but there were plenty of choices within walking distance.

Room Tip: Ask for a room away from the elevator and on the top floors.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, March 4, 2013
Aloha TA family, great to hear these guest enjoyed their stay with us. Enjoyed the great location, views and staff. For the price, we truly are the best value in Kona. there are many options in Hawaii and on the Big Island, we certainly fit the need for the moderate traveler. Glad they had a nice time!
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CT
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2013

Just returned from 10 days in Kona, had another great stay at the Royal Kona Resort.....we were greeted every morning by Winnie's smile when getting our breakfast, to a breathtaking view off our balcony (room #510).....As you've read in other reviews the hotel is a bit dated, but it's clean & the location is un matched....the pool area is a bit small, but you're not really there for that - the ocean lulls you to sleep every night & the birds gently wake you up every morning.....If you are looking for a Big Dollar Resort then the Royal Kona is not for you, if you are looking for a clean place to rest your head at night after a great day exploring the Big Island then this is the place for you.....A great deal for the money~

Room Tip: we really enjoy the Alii Tower on the side facing town as to not hear the Luau every night
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, March 4, 2013
Aloha TA family, nice to see these seasoned return visitors had another great stay with us. from our great staff, perfect location and views, all expectations we're again met, and exceeded. Their review pretty much nailed it! We'll look forward to seeing them again soon for sure! mahalo
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Additional Information about Royal Kona Resort

Address: 75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Kailua-Kona
#4 Top resorts Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Kona Resort 3*
Number of rooms: 436
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Also Known As:
Royal Kona Hotel Kailua-Kona
Royal Kona Kailua
Royal Kona Resort Hawaii/Kailua-Kona

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