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“We enjoyed our stay at the Royal Kona Resort” 4 of 5 stars
Review of Royal Kona Resort

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Royal Kona Resort
3.0 of 5 Resort   |   75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740   |  
Hotel amenities
Ranked #8 of 15 hotels in Kailua-Kona
Fort Langley, Canada
1 review
“We enjoyed our stay at the Royal Kona Resort”
4 of 5 stars Reviewed February 4, 2013

We had a lovely time at the Royal Kona Resort. The room was ocean front and a beautiful view. To say that the hotel is dated is somewhat true, but it appeared more "weather beaten" as the interior of the Bay Tower is open to the elements and that was a large part of its charm. The hotel front desk staff, the bar staff and the cleaning staff all couldn't have been nicer. We would stay there again.

Room Tip: Unless you like loud music, avoid the north side of the Bay Tower. We moved. Also, buy your coffee...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 5, 2013
Aloha TA family, goes to show, we're achieving our goal of providing a clean, well maintained resort for our guests to enjoy. It's great to know they truly enjoyed the charm, great service and amazing views we offer. Please make sure to do your homework, and you too will have an amazing holiday. So glad they shared, and had a couple great tips too! Much Mahalo!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (453)
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English first
Calgary, Canada
1 review
4 of 5 stars Reviewed February 2, 2013

Loved the ocean front location and being within walking distance to everything. Rooms are somewhat dated but very good value for the cost. Great happy hour at the ocean front bar. Staff very helpful. Would definitely stay here again.

Room Tip: ocean view room worth the slight extra cost
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 4, 2013
Aloha TA readers, here is another example of a guest who's done their homework, and had a wonderful time, all expectations met or exceeded. Our goal is to provide all of our guests with wonderful memories. having a comfortable hotel to come back to, after a day of exploring the volcano, snorkeling, golf, deep sea fishing, or hundreds of other activities is important. We strive to provide clean well maintained rooms, beautiful grounds, and kind caring staff to all our guests. Reach out if you are on the fence, we'll help you make the right choice. Warmest Mahalo,
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Yuba City, California
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 1, 2013

Have now stayed in all three towers of the Royal Kona and all are nice. We have had an ocean view each time. Easy access to all kinds of restaurants and shopping. Can walk to an abundance of things to do. Nice space in room, wet bar with mini fridge, lanai and a luau and spa on the premises. The beds are not the most comfortable I have slept in but not the worst either. Stayed here three times and will probably stay here next time we come.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 4, 2013
Aloha TA family, another great review from a valued, return guest, a well traveled guest at that. We're not the newest kid on the block, but what we do offer is the best value for the best location in Kona. With that, you'll get a great night sleep, listening to the waves crash on the shore, beautiful sunsets, complimentary dolphin watching daily (times and frequency may vary, based on the dolphin's schedules) and great food and beverage too. Not to mention a kind, caring staff, that their only goal is to ensure you have a great stay. Reach out prior to travel if you're on the fence, we'll assure you have a fantastic time. Much Mahalo,
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Dallas, Texas, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 30, 2013

If you want a luxury resort, this is not the place to be. We stayed at this resort due for a couple of reasons. 1. It is in the middle of town and allows you to walk to restaurants, shops. 2. There were few, if any, rooms available in some of the other resorts during the New Years holiday so we decided to give it a go. We were in the main tower of the hotel with one of the prime corner ocean view rooms. The location of the room is wonderful & the balcony very nice & large. The room could have been absolutely perfect if it had been decorated nicer. Everything looks old and tired--cosmetic upgrades are called for here. The towels were very tiny--had to request additional ones as they only left 2 bath towels in the room, serious cost cutting going on here. The restaurant is only open a few nights a week & even closed on New Years Eve??? The lobby bar is great & if you get one of the plum seats makes for a fabulous sunset view. However, the hotel was very good about allowing a late check out for a nominal fee--great when your flight does not leave until midnight.

Room Tip: Main building with the corner rooms overlooking the ocean.
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 4, 2013
Aloha TA family, I'm glad they chose to stay with us over the holidays. In Hawaii, it's peak season from about December 21-March, so if you're planning a vacation during that time, I recommend booking early! Then, reach out, contact us, (or wherever you plan to stay) and make a connection, especially if you have specific needs or requests. The earlier we hear of them, the better chance we have of getting it right! It's our goal to ensure all of our guest enjoy, and go home happy, with amazing memories as these did. Much Aloha!
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devon
Top Contributor
72 reviews 72 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 28, 2013

as a vegan traveler - Lava Java do good vegan meals on the beach front. The Royal Kona is a very big hotel, reception staff always helpful but you can wait a while when its busy. the location is in a prime spot. a small man made beach ideal for snorkelling & swimming with the fish but little space so gets pretty full. ask for a sunny balcony as mine was in the shade all day - also the hotel is in 2 parts so you can be in a block over the other side of the main building. lifts to all floors & rooms big & spacious. plenty of restaurants in the area so never ate in hotel. plenty of activities & pick ups from this hotel & Expedia Maggie Clebsch is great on the tour desk. she is so helpful.

Room Tip: ask for a room in the sun - its a very dark balcony if not. most rooms you can see the sea even if y...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 4, 2013
Aloha TA family, nice to know these guests found the resort perfect for them. they enjoyed all the wonderful things we boast about, location, views, staff, and our cool private lagoon. We strive to provide our guests with clean well maintained rooms, and grounds that are impeccably kept. We too can cater to our vegan friends, as well as those that are gluten intolerant, and the carnivore too. Just inquire, ask your server or reach out to us in advance so we can take good care of our dietary needs. Glad they enjoyed Kona!
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Tennessee Ridge, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 27, 2013

If you want to be in the middle of the action, this place is great. The view was nice of the ocean. The layout of the room is perfect with the kitchen and bedroom perfect sizes. Room moderately clean. Staff very nice. I would stay here again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 4, 2013
Aloha TA family, another short, sweet and to the point happy guest. Out location is perfect, and we do offer the best value for the best location in Kona. Please make sure wherever you stay to do a little leg work, as questions and reach out. It's our goal to provide our guest with wonderful memories of heir Hawaiian vacation. Much Mahalo!
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Los Angeles, California
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 23, 2013

We stayed only one night at the Royal Kona on our recent trip to the Big Island. We made it our last night, since we were leaving out of KOA airport the following night. The hotel is very well-located in terms of restaurants, bars, beach, etc. & is also right next door to Snorkel Bob's (where we had rented our gear for the week).

The property, itself, opened as the Kona Hilton in the late 1960s. The primary building has a distinctive architecture and most rooms have some level of Ocean view (save for the ones at the back with a view of the parking lot). We booked our room through booking.com and reserved and "Ocean View" standard room. Since the room was available as both a room with 2 double beds or a room with a single King bed, it said to just specify your preference in the comments. I did and also specified that I wanted to be in the Ali'i tower (the primary tower) which is the main, original building.

Upon arriving at the Royal Kona, our access to the grounds was blocked by the Christmas Parade! Luckily, we were able to figure out a back way into the parking lot (down the alley) and still check in. I was disappointed to learn that we were not in the Ali'i tower, but were, instead, on the 5th floor of the south tower, looking out onto the "lu'au location" (although, there was no lu'au this night). The lobby of that tower was dark and our room had 2 beds instead of a King. I immediately called down to reception and said there must've been a mistake. They quickly booked us into a different room in the Ali'i tower which was on a higher floor. When we went back to the desk to exchange keys, the woman said, "We had booked you into that room because you were traveling with children." Um...no we weren't. I said, "It's just me and my husband. We don't even have children (that aren't already adults)." She then explained that, sometimes, when using booking.com, the bookings get mixed up because they are entered into their system by hand. So, after all that, I think we ended up in the room I had originally requested on my booking.com reservation!

The rooms are, as some have stated, a little tired, but you do feel like you've stepped back in time 40 years. We had a decent-sized balcony overlooking the rocks and the ocean inlet along the Kailua-Kona beachfront/Ali'i drive. We actually left our sliding glass door open just a little during the night, so we could listen to the waves. Instead of drapes, there are shutter doors (kind of cool) that you close over the sliding glass door. There is also a wet bar in the room with a small mini fridge. The bathroom was pretty dire and poorly lit and the towels were tiny. The bed was actually pretty comfortable, however, and we got a great night of sleep, listening to those waves. The only downside was that, upon check-in, there was some kind of bar mitzvah or other party going on literally below & in full view of our balcony. The DJ was playing the loudest & worst music with a bunch of children gyrating around. It was just...weird. We could even hear the awful music from Don the Beachcomber. Kind of spoiled the mood.

We spent quite a bit of time downstairs at Don the Beachcomber and had both drinks in the bar at Sunset and dinner on the patio of the main dining room. In addition, you are right next door to Huggo's which has live music.

Overall, we still really enjoyed our stay at the Royal Kona & I love that it's one of the few hotels left from the "old days" of Kona vacationing (now that the Outrigger is closed).

Room Tip: Spend the extra money for an Ocean View room or you'll end up with a view of the parking lot.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DofSales, Director of Sales at Royal Kona Resort, responded to this review, February 4, 2013
Aloha TA family, another satisfied well traveled guest. They did their homework, and although a little bumpy on arrival, the turbulence cleared, and it was smooth sailing for the rest of their vacation. We strive to provide excellent service, to ensure our guests have wonderful memories. Being human, some booking errors can be made, and requests overlooked, not an excuse, just reality. We're glad these guest were understanding, and all was sorted out without issue. I encourage any traveler looking to book to reach out, ask questions, etc. so we can ensure you too will have an amazing vacation. Much Mahalo!
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Additional Information about Royal Kona Resort

Address: 75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Kailua-Kona
#5 Top resorts Hotel in Kailua-Kona
#8 Romantic Hotel in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Kona Resort 3*
Reservation Options:
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Also Known As:
Royal Kona Hotel Kailua-Kona
Royal Kona Kailua
Royal Kona Resort Hawaii/Kailua-Kona

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