We decided to splurge and get the corner king ocean view room. It was a great view and we could see the ocean and the lagoon but this was the best part of the stay.
Once we arrived the TV remote wouldn't work. We'd just had a long drive from Volcano and I just wanted to watch TV then have a shower. Maintenance came and replaced it. After I'd relaxed with the TV a bit I went to have a shower and the shower head broke when the water was turned on. Back down to reception asking to be moved as the room was clearly in need of repair and who knew what was going to break next. They advised they had no other corner kings available and would send maintenance again, they then offered to refund our parking cost for the inconvenience which was appreciated, (was $20.) From reading other reviews we were clearly in the "crappy" tower but paid the same rate as the others.
The luau is very, very loud if you aren't attending or trying to get an early night sleep. It was on both nights we stayed and I was grateful I hadn't booked an early flight out when we were leaving.
The bar area was really nice looking out over the ocean crashing over the rocks. Would have to get there early to secure an ocean front seat. The food at the bar was tasty and drinks strong (stronger out of happy hour) - was also well priced.
We stayed some amazing places in Hawaii, and this was the highest cost per night of all of them. In comparison to all the other resorts/hotels/B&B it offered the least value for money and I feel we overpaid for what we got.

For what you pay it is a great hotel. The bar does great mai tais and they are awesome value during happy hour. The bar staff are all really friendly.

The hotel has everything you need and although the staff (excl bar staff) aren't that friendly or helpful, it is still a great place and central to everything in Kona. It has a great view and the sunsets are great.

We had an ocean-facing junior suite and a package deal. Right on the ocean and walkable to the main shopping area, both great points. However, our room badly needed new furniture and a facelift. Bath towels were thin and strictly one-to-a-person. Soap and shampoo were provided, no lotion. And the luau at the hotel is very loud until 10 pm, 4 nights a week. Small pool and sunning area seemed to be sufficient; there's also a salt water lagoon to splash in but we didn't try it; drove to a beach instead. They charge extra for parking and wifi, and the wifi charge is per device, not per room, so buyer beware. All in all, there are better places to stay.

the resort is nice and professional. grounds are well kept.nice open lobby and bar area.pools looked ok. restaurant was large but ok.
no real beach but does have its own lagoon which was a plus, waves would crash in but the rocks blocked and calmed them down.nice small sandy area and nice for minor snorkeling.
they have there own luau but we didn't do that one.good location to all the shops and restaurants. no beaches close by,you had to drive.
but i was dissatisfied with rooms they are some what old, the worn carpet on the floors was raggedy looking and kinda yucky.bathroom was ok. extra sink and a fridge in room was good,bed was comfortable.