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“FANTASTIC location, beautiful view!” 5 of 5 stars
Review of Kanaloa at Kona

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Kanaloa at Kona
3.0 of 5 Condominium   |   78-261 Manukai Street, Kailua-Kona, Island of Hawaii, HI 96740   |  
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Certificate of Excellence 2014
sudbury
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“FANTASTIC location, beautiful view!”
5 of 5 stars Reviewed February 6, 2014 via mobile

We stayed here for 6 nights in a 1 bedroom condo on the second floor. We had the perfect ocean view unit, great for whale watching and watching the sunset while having dinner on the balcony. The pool and propane BBQ grill a few steps away. Keauhou Shopping Centre is 2 min. away by car which has a grocery store. Rented a car and visited volcanoes, Hilo, Kohala Coast, Hawi. Definitely need to stay min. 1 wk to visit and appreciate the island. Great restaurants everywhere. Three outdoor pools, which one is an adult only pool! Concierge service for information or to book excursions.

Unit was great, clean, full kitchen, nice appliances and furniture, comfortable King bed, two bathrooms.

Would definitely come back and hopefully same unit.

Mahalo from Ontario, CANADA

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chuck o, General Manager at Kanaloa at Kona, responded to this review, February 7, 2014
Thank you for your comments, We could not agree more about the perfect location. We have the best neighbors that anyone could ask for, golf course on one side, and Pacific Ocean on the other. We hope to see you again soon on a return visit. Aloha and Mahalo
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669 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Seattle, Washington
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 5, 2014

The Outrigger Kanaloa was built in 1980; however, you'll think it was built in 1970. It has not been renovated ever. Each condo is individually owned by old people or investors, and they have little incentive to update the properties with new furniture, carpeting or the like. For the most part, this is fine. Although the bathrooms and kitchens are like a flashback to the 1970s and not very pleasant.

One key piece of advice: If you stay here do not book activities via the activities desk / concierge. The prices are 20-25% higher than booking directly with the vendors such as boating or luau companies. You can get the prices back to normal if you agree to a 2-3 hour time share sales pitch. But skip the sales pitch and purchase activities directly from the vendor.

Overall, I would stay here again because it's very inexpensive. We booked a 2-bedroom + loft unit with a fairway view for $160 / night. That gave us much larger accommodations than a similarly-priced room at the Sheraton next door. So I would stay here because the value for the money is decent. But if you do come here, do not expect luxury accommodations by any means.

Room Tip: Because this is a condo / time share property, each unit is individually owned by the elderly who ha...
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chuck o, General Manager at Kanaloa at Kona, responded to this review, February 11, 2014
Thank you for your comments. Yes, the property is an older one, but we take great pride in the upkeep of the 38 buildings, 3 swimming pools, 2 tennis courts, 5 BBQ grills and 17 acres of award winning grounds and landscape. You are correct that each unit is individually owned, and a lot of owners have completely upgraded their units throughout the property. Regarding the rate that you received, it is not one that I can identify. We do a unit grading in our rental program, but other units may not. You can always check with the front office if the decor is not to your liking, and possibly make a move to one that does (if you are renting through the Outrigger rental program). Mahalo and hope to see you on a return visit.
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Plainfield, Illinois, United States
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 3, 2014

The Outrigger Kanaloa at Kona is impressively beautiful, and the unit we had was right on the ocean allowing us to dine on the Lanai with the sun setting behind us and the waves crashing below us. The condo was well appointed though the kitchen gear wasn't in the best condition. We had some difficulty checking in late in the afternoon when the office was closed, but there was a phone to call security who was able to let us in into our unit and do a basic check-in. AC is an additional daily charge, and while we didn't originally plan to use it we did find it necessary during the day.

If you plan on grilling, keep in mind that the BBQ grills are shared and scattered throughout the property. We were able to find one with plenty of propane, but according to the security guard that is often not the case. You need to have a backup plan if you are going to grill, or at least check the propane level before you set your plans.

Finally, keep in mind that the Big Island is, in fact, big. Its over 2 hours to Volcanoes National Park, and about an hour and a half to Hilo. If you have a short time on the island and are hoping to do it all you may be better served staying closer to Hilo. There isn't much surrounding the outrigger in terms of shops, restaurants, or attractions but the view is really amazing.

Room Tip: Go for an upper level Oceanfront unit with a Lanai for a dinner you will never forget.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chuck o, General Manager at Kanaloa at Kona, responded to this review, February 5, 2014
Thank you for your comments, they are appreciated and I really like your last statement. Regarding the BBQ grills, they are all fitted with 2 thirty gallon propane tanks, and when one is empty, we switch to the full tank, and an order is placed to fill the empty. I am sorry to hear that the propane was a concern, I can assure you that it shouldn't be.
There is also a complete shopping center less than 5 minutes drive. At this center you have a variety of food outlets like Subway and L&L BBQ, Mexican, Italian, Japanese, Thai, Pacific Rim, and several Deli type quick eats, and all are very good. There are movie theaters (I am sure you could do a lot more than go to a movie while in Hawaii), drug store, grocery store, and several gift shops. Yes, Hilo is closer to the volcano national park. Hopefully we can meet on a return visit, thank you again for your comments.
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Newcastle, Australia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 27, 2014 via mobile

We got a two bedroom oceanfront condo and were very happy to have plenty of space and 2 bathrooms. It was clean and convenient and right near the ocean. We enjoyed the grounds and gardens and the pools. The one near reception was open until 10 pm which was great after the manta night snorkel (which was fabulous). We found the spas a bit hot though. The location was good for food (shopping centre nearby) and the activities we wanted to do (snorkelling). I would stay there again.

Stayed January 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chuck o, General Manager at Kanaloa at Kona, responded to this review, January 29, 2014
Thank you for your comments, it is nice to hear that you enjoyed your vacation here at Kanaloa at Kona. We look forward to a return visit someday soon. Aloha and Mahalo
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Canberra, Australia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 16, 2014

We stayed three nights, these are individually owned condo's so the standard of furnishing could vary depending on the unit, but the one we had was huge, very clean and had views over a golf course and the ocean. The pools and hot tubs were clean as was the rooms and other facilities. Very happy with the stay and the value, there is a small shopping centre close by for supplies and the Thai restaurant there was really good too. Went on some great walks and the sunset is beautiful.

Room Tip: These are condo's so may vary, only some have ocean views.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chuck o, General Manager at Kanaloa at Kona, responded to this review, January 17, 2014
Mahaloa for your comments, it is nice to hear that you enjoyed your vacation here at Kanaloa at Kona. Yes, the rooms here are large and has a lot to offer. We have a range of room types, view, and can accommodate a couple as well as a full family. Hope to see you on a return visit one day in the near future.
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Reno, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014 via mobile

The owner of the unit made sure that we had everything that we needed. All you need to bring is your own groceries and the cheapest store in town is Sack and Save on Palani Road. Ocean front view and golf course view was amazing. Make sure that you book oceanfront at this resort. Nothing compares to hearing the waves crashing while you are having breakfast or lunch at the lanai. Resort staff was friendly and helpful. We checked in after hours and it was a breeze. Will definitely come back again.

Stayed January 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chuck o, General Manager at Kanaloa at Kona, responded to this review, January 16, 2014
Mahalo for your comments, we are happy to hear that you had a great time on the Big Island. We hope to see you on a return visit in the near future. Thank you once again for your comments.
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yorkshire
Top Contributor
225 reviews 225 reviews
145 hotel reviews
Reviews in 149 cities Reviews in 149 cities
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed January 13, 2014

These are apartments / condos on the south side of Big Island. About 2 miles from the centre of Kailua a pleasant but touristy resort. The complex has 2 pools one for kids and ample car parking close to rooms. I had an ocean view room which was very spacious. Living room, bedroom, bathroom, kitchen and two private balconies with distant Ocean views and afternoon sunshine. It was disappointing that service was not available, ( towel change, bedding change etc ) although there was a washer and dryer in the room. There is no restaurant on site and you need to drive 2 miles for food. There is no beach as it is volcanic rock but there are beaches close by. With the balconies and pools that was not a problem. Well organised complex with events arranged. Good value and great for families

Room Tip: Ocean view rooms are nice for afternoon sun but trees etc mean little ocean view from the rooms.
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  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chuck o, General Manager at Kanaloa at Kona, responded to this review, January 14, 2014
Mahalo for your comments, we are happy to hear the you had a good time during your vacation here at Kanaloa at Kona. There are actually 3 swimming pools with hot tub or spa, it is a fairly large property (17 acres). There are several herb gardens, citrus trees (limes, lemons, orange, and grapefruit). Hopefully you will be able to visit again and enjoy the property and island. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kanaloa at Kona

Address: 78-261 Manukai Street, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #7 of 33 Specialty Lodging in Kailua-Kona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kanaloa at Kona 3*
Number of rooms: 80
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Also Known As:
Outrigger Kanaloa At Kona Hotel Kailua-Kona
Outrigger Kailua-Kona
Outrigger Kona
Kailua-Kona Outrigger
Kanaloa At Kona Hawaii/Kailua-Kona

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