Went here on our honeymoon and could not have imagined a better experience. The staff went out of their way to congratulate us and sent us champagne and chocolate. The hotel is gorgeous and super relaxing. It was 100% full but does not feel like you are on top of people at the beach or pool. We will be back!

We celebrated our 25th wedding annniversary at this resort. We were a little concerned as there was a PGA tournament at the resort while we were there. Nothing to fear. The resort was quiet and peaceful. We didn't even know it was going on other than the fact that one of the restaurants was closed/reserved for our stay. The service was great. I am gluten intolerant. The menu had many gluten free options and they would modify the dish to accomodate me. They had gluten free bread, scones, buns etc. They even made me a special gluten free happy anniversary dessert. Spa was excellent.

Great hotel, gorgeous property and individual casitas (hawaiian name for them is...) and picture perfect pools with FS service though cabanas face the pool I prefer they face the ocean like FS Wailea. But there is literally no beach, and the Big Island has amazing beaches like at the Mauna Kea. OK that aside, the restaurant, I have my issues. The waiter graciously pushed a fish special. He kind of over pushed it. Two of us got it and then we understood why. The fish was probably not fresh, not rotten but certainly not fresh, rubbery and overly salted. They were clearly trying to get rid of inventory in my opinion, (I worked in restaurants in college and this was common). There is no lobby so forget about getting on your couture and showing off, not like FS Wailea which is a bit of a fashion show with movie stars sprinkled about its glorious lobby. This location is for people whom like golf, and want to hide away in their rooms, and have a more primative experience, ( I know that doesn't jive with a FS) as Kona is definately less commercial than Wailea. But for others it'll be too quiet. I think the best thing is a 2-3-4 approach. Two nights in Waikiki to pick up some energy and they have Allan Wong's restaurant the best in the state, three nights at Kona FS to neutralize Waikiki, then finish with four nights at FS Wailea to get the best of both and park yourself in an ocean view cabana and send gloating pics to your buds.

I don't know if I can stay at a "normal" hotel again after experiencing the Four Seasons. Service and quality were truly exceptional. We stayed here two nights for our honeymoon, and it was such a perfect way to spend it. If you book through a preferred travel agent (you can find them via travel blogs of sorts), you can get additional perks like free brunch (REALLY GOOD) and meal credit at their fancy restaurant. Although their brunch is almost the same as that of the Mauna Kea Lodge Hotel a bit further up the coast, though Mauna Kea is overall "more affordable". I'm not normally one to want to stay on the resort grounds during a vacation, but that's all I wanted to do while at the Four Seasons. I was also surprised at how kid-friendly the hotel was, but they also have adult-only areas. Not that it was a problem to have kids around, since you rarely ever feel like the resort or its grounds are crowded. We also got a Lava Flow drink in the adult-only pool, which cost something like $16, but it was so worth it. So delicious. The waves were too strong for us to snorkel away from the shore (January), but they have the "King's Pond" which is an enclosed pool that has 4,000 fish apparently. They also offer various activities throughout the day, so sign up for those. There's staff manning every section of the resort, so you always have someone who offers you water or service -- very well-organized and a tightly run business. I would stay at another Four Seasons on my next vacation.... if we can afford it!