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Four Seasons Resort Hualalai at Historic Ka'upulehu: Traveler Reviews

5.0 of 5
72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
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Four Seasons Resort Hualalai at Historic Ka'upulehu
Ranked #1 of 14 hotels in Kailua-Kona
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1,052 reviews from our community

Traveler rating
    909
    80
    31
    20
    12
See reviews for
Families
247
 
Couples
505
 
Solo
9
 
Business
66
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Extremely pricey, but extremely excellent”
5 of 5 stars Reviewed January 28, 2013

I don't know if I can stay at a "normal" hotel again after experiencing the Four Seasons. Service and quality were truly exceptional. We stayed here two nights for our honeymoon, and it was such a perfect way to spend it. If you book through a preferred travel agent (you can find them via travel blogs of sorts), you can get additional perks like free brunch (REALLY GOOD) and meal credit at their fancy restaurant. Although their brunch is almost the same as that of the Mauna Kea Lodge Hotel a bit further up the coast, though Mauna Kea is overall "more affordable". I'm not normally one to want to stay on the resort grounds during a vacation, but that's all I wanted to do while at the Four Seasons. I was also surprised at how kid-friendly the hotel was, but they also have adult-only areas. Not that it was a problem to have kids around, since you rarely ever feel like the resort or its grounds are crowded. We also got a Lava Flow drink in the adult-only pool, which cost something like $16, but it was so worth it. So delicious. The waves were too strong for us to snorkel away from the shore (January), but they have the "King's Pond" which is an enclosed pool that has 4,000 fish apparently. They also offer various activities throughout the day, so sign up for those. There's staff manning every section of the resort, so you always have someone who offers you water or service -- very well-organized and a tightly run business. I would stay at another Four Seasons on my next vacation.... if we can afford it!

Room Tip: Again, if you book through a preferred travel agent, you might get lucky and get upgraded to a suite...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Wellesley05 about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mendham, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Superb”
5 of 5 stars Reviewed January 27, 2013

My family and I have visited this resort many times before and we just love it. It's a beautiful,outstandingly laid out hotel with so much to do! We booked the villa and it was magnificent. It was huge and had its own pool! We try to save up so we can come back here every other year. It's expensive, but most definitely worth it. Watch out for celebrities too! We once saw Hilary Swank here back in 2010!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Hope9876 about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Silver, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“fantastic”
5 of 5 stars Reviewed January 26, 2013

We've traveled widely for over 40 years. The service and attention to detail here combined with the setting make one great resort. The dinner menu needs minor help.
Go off ground to Volcano national park, populu valley or scuba with Big Island Divers for more beautiful things to see

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by sngdoc for Kailua-Kona
Ask sngdoc about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Great holiday destination”
5 of 5 stars Reviewed January 26, 2013

The hotel is wonderful, fantastic staff, great service. Lots to do. All extras cost lots. I guess this is what you'd expect. The restaurant menus tend to get boring after a week. Not enough daily specials. However with four swimming pools and the beach, plus 18 hole golf course I'm not complaining.
Fantastic holiday.

Room Tip: Ask for Ocean view.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask peterhSydney about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
“This resort deserves its stellar ratings!”
5 of 5 stars Reviewed January 23, 2013

We had hesitated to come here from New York as we had heard that the beach was not very appealing (which is true). Guess what? It did not matter one bit. This property is amazing in every way and we certainly hope to return. We had a great room overlooking the ocean and the King Pond. Sleeping to the sound of crashing waves was hypnotic. The pools are all incredible. The spa and sports center were fantastic. Take classes with Beth...she makes them fun and effective at the same time. Loved the 7 am fitness walks each morning. The resort is first rate in every way!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lsd54 about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris96740, Director of Sales at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
January 24, 2013
Aloha,

Thank you for sharing your experience and for choosing Four Seasons Resort Hualalai for your recent vacation to Hawaii.

We will be sure to let Beth know that you enjoyed her classes.

I am happy to hear that you experienced the Kings Pond, with 3,000 fish and the resorts Ocean Pool - a large protected beach and ocean area that allows our guests to safely experience the beach and ocean.

Looking forward to seeing you again in Hualalai.

With warmest aloha,

Chris White
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Four Seasons Resort Hualalai at Historic Ka'upulehu

Also Known As:
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel
Four Seasons Resort Hualalai At Historic Ka`Upulehu Hotel Kailua-Kona
4 Seasons Resort Hualalai At Historic Ka`Upulehu
Four Seasons Resort Hualalai
Four Seasons Kailua Kona
Four Seasons Kailua-Kona
Kailua-Kona Four Seasons
Four Seasons Hawaii
Four Seasons Hualalai
Four Seasons Resort Hualalai At Historic Ka'Upulehu Hawaii/Kailua-Kona
Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Kailua-Kona
#1 Romantic Hotels in Kailua-Kona
#1 Top resorts Hotels in Kailua-Kona
#1 Luxury Hotels in Kailua-Kona
#1 Family Hotels in Kailua-Kona
Price Range: $$$$
Hotel Class:5 star (5*)
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