Allow me to set the scene: Hubby and I are in our early 30's, we have 3 young children (whom we left at home with Grandma), we have never travelled outside of our home country Australia before and we are celebrating our 10 year wedding anniversary. The last time we had any more than 2 consecutive nights alone together was 10 years ago on our honeymoon. All this being said we had HIGH hopes and HIGH expectations of our Hawaiian trip. FS Hualalai, exceeded my wildest dreams - which can be difficult at best to meet.
Upon arriving at Kona airport, the FS hospitality is immediate as we noticed our chauffeur holding a FS sign and a smile for us. He promptly retrieves our luggage and ushers us to our cool, luxury sedan (organised by concierge). After about 20 hours of airports and three plane trips later we arrived at Hualalai. Sleep deprived and hungry, the anticipation of this resort mounts as we zoom past the scarred volcanic landscape of the Big Island, along the extended road that begins to glimmer with green as we draw closer to our destination. The serenity is instantly calming,and the friendliness of all staff notably genuine.
Before we can blink we are escorted so swiftly up a flight of stairs into a grand lobby, I remember distinctly ooohing and gushing as ocean breezes waft through the expansive windows and the heady scent of a plumeria lei is draped around my neck. My husband receives the customary nut lei for males. The beauty is simply breathtaking! Mai Tais await, as does cool face cloths - check in is completed promptly on comfortable couches. Amazingly, as we arrived 2 staff members were standing in the centre of the lobby awaiting our arrival. It is as if one is royalty!
To save you the verbose praises of the most amazing 3 days spent here, I will complete this review with a few of the following highlights:
The food at Beach Tree was outstanding! As the main signature restaurant was undergoing renovations we dined for breakfast lunch and dinner on all 3 days at the Beach Tree. Regardless of what we ordered it was consistently amazing! The marscapone Pizza in particular I still dream about and ordered twice - a must try! Also, the Linohau full body spa experience takes you to another place - 120 minutes of pure bliss! And worth every expensive penny!
(Just as a side note, we are not wealthy at all, but simply a couple who appreciate quality, beauty and exceptional service. It is our experience in life to get these things one has to be prepared to spend the money for it, so if those are things that are also important to you, then you will find this to be a enriching experience, that will not disappoint).
A special thank you to Katie at the spa, Jason at beach tree pool side who appeared out of no where often offering to take photos of us, Barry who showed us to our room and Ryan at front desk reception who was so professional and patient (as I struggled to understand the gratuity system, as in Australia tipping does not exist as a part of our culture). Also to Jenna at Beach Tree Restaurant, who was genuinely friendly and warm - when I think of FS i will always think of you guys, as you are now synonymous with the Four Seasons service.
If you are keen to stay at this resort but concerned about the $$$ outlay, my advice to you is turn that part of your brain off. Throw caution to the wind and just BOOK IT! It is the splurge of a lifetime that you will talk about for years to come. It is a "Garden of Eden", the closest thing I could imagine to paradise on earth, with service to match. We plan to return with our children in 2 years - in the meantime we are madly saving. Once was just not enough!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for your amazing feedback. We are so pleased that you had such an enjoyable time here at Four Seasons Resort Hualalai (By the way - I totally agree with you that mascarpone pizza at Beach Tree is something else !)
We will most certainly share all your comments with the entire team and on behalf of everybody here, thank you so much for taking time to write about your experience. We certainly appreciate your glowing words of praise about our service and property.
Mahalo, Mahalo and we look forward to your next stay !
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.