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“Not recommended!” 1 of 5 stars
Review of Hostellerie du Prieure de Conques

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Hostellerie du Prieure de Conques
Rue de Conques, 2, Florenvill 6820, Belgium   |  
Hotel amenities
Ranked #2 of 2 Hotels in Florenvill
Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“Not recommended!”
1 of 5 stars Reviewed August 7, 2012

We had a written confirmation for a Junior Suite (located in the first floor of the main building). Once we arrived, we were not told anything just given a key. The key number was not one of the two Junior Suites (#1 or #3); when mentioning this, the reply was aggressive: “we have priorities for other guests who stay 12 days”. We were given instead “chambre de Luxe” on the ground floor of the nearby residence (another building).
First, the hotel should have respected their written conformation.
Second, the hotel could have contacted us before our arrival to mention that our confirmed Junior Suite is no longer available.
Third, the receptionist should have mentioned it before giving the keys. If we would not have noticed the key number, she would have continued to ignore it.
Fourth, the reaction was aggressive and unpleasant.
Fifth, the hotel could have made a little gesture (e.g. offering a glass) for not respecting the written conformation. None of such gestures happened.
We are unable to recommend this hotel.

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  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    4
    9
    3
    3
    2
See reviews for
3
14
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
A TripAdvisor Member
3 of 5 stars Reviewed May 8, 2006

Very nice, cosy hotel, only 10 rooms, nice infrastructure. We had a gastronimic arrangement. Diner was fabulous, but 5 courses in 1.30h is too fast... They have an extensive choice of good French wines. Service was nice, but not exceptional, I think it was the waiter's first job. The location is marvellous, they have a nice garden and a fine terrace. They offer golf, but it's not worthwhile to go to this hotel to golf. It was a good hotel, but I would praise it more as a good 3 star hotel instead of a 4 star hotel.
The area is magnificent, you can make nice hikes, visit Bouillon, the abbay of Orval, or just have a drink in Florenville.

  • Stayed May 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostellerie du Prieure de Conques

Address: Rue de Conques, 2, Florenvill 6820, Belgium
Location: Belgium > Wallonia > The Ardennes > Luxembourg Province > Florenvill
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Florenvill
Price Range (Based on Average Rates): $$
Number of rooms: 8
Reservation Options:
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Also Known As:
Hostellerie Du Prieure De Conques Belgium/Florenvill

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