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“Superb Experience” 5 of 5 stars
Review of Hotel Arlberghaus

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Hotel Arlberghaus
4.0 of 5 Hotel   |   Zurs 126, Zurs A-6763, Austria   |  
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Hotel amenities
Ranked #2 of 12 hotels in Zurs
GreenLeadersSilver level
Pershore, United Kingdom
1 review
“Superb Experience”
5 of 5 stars Reviewed January 16, 2012

My wife and I can only echo the great comments in other reviews. This is the best hotel we have experienced in 30 years of ski holidays. The hotel facilities were enhanced by the friendly staff and the very personal attention of the Egglers who live in the hotel (they eat the same great food that you do). They appear commited to providing a high quality experience at a very fair price

It was our first visit but many others were repeat visitors - and we were not surprised!

Bill & Shelagh

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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57 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Pleasanton, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 12, 2012

I had a wonderful ski vacation at the Hotel Arlberghaus. The rooms were clean and simple--Germanic--the staff was at once friendly, unobtrusive, completely unobsequious, and the service was wonderful. Pretty much everyone speaks excellent English, by the way, so language is not an issue. Unlike most hotels in the area that want "in-season" bookings of no less than a week, this one will accommodate you for any length stay. The price includes breakfast and dinner, and represents an excellent value, especially when compared with nearby hotels.There is no attempt to chisel the guests; for example, Internet service is gratis. My room had a view of the ski slopes, which allowed me to assess conditions at a glance. They serve breakfast and dinner as part of the package. Breakfast was typically Austrian and well-done: think lots of meats, rolls, fresh bread, juice, fruit, and of course wonderful coffee. I was stunned by our first dinner: unlike ski resorts here in California, the dinner approached Michelin one-star quality. While dinners the next two nights weren't quite up to this standard, they were still excellent and represented good value. The proprietors have owned the place for generations and are both skiers; they freely offer excellent advice on where best to ski based on weather and snow conditions. There is a ski room downstairs with heated boot racks, lockable racks for skis, etc., and I literally skied from the lift to the ski room door. This hotel is family-friendly. I did not try the in-house spa or sauna--not my things. Ski passes are easily purchased at the front desk and the bus stop is right outside the hotel front door. Basically, your ski vacation begins the moment you check in. They offer parking, which is important because on a busy day the road through the valley is parked solid for miles, although be prepared to dig your car out if it snows and ... you may really need chains (hint: take the bus from the railway station). If I have any complaint at all, it is that--in-common with just about all hotels in Europe--the lobby has the faint smell of cigarette smoke. I highly recommend this hotel.

Stayed January 2012, traveled solo
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Lond
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2011

Hotel Arlberghaus in Zurs, it doesn't get any better! First of all, let me start this review with the location. Hotel Arlberghaus is probably situated in the best location if you want to enjoy the experince of the whole "White Circle" (St. Anton, Zurs, Lech). The ski lifts are walking distance and there is free shuttle bus connection to St. Anton and Lech right outside the hotel.
Now as a hotel, the secret behind the excellent service in every category is that it is owned and managed by the Eggler family. There is always a very warm welcome by the whole family, which continues along your stay to make you comfortable. The spa is very well made to service all your needs. The restaurant and the food are amazing and they even introduced new courses in the menu for some of our friends with diet restrictions. Breakfast is definitely something to look forward to, as there is a report everyday on your table with all the activities and recommendations for Lech and Zurs and there are always some great ideas! You basically go to Arlberghaus and have a relaxing holiday, as everything is taken care of (ski pass, instructors, even heli-skiing!) with a very personal touch. I was lucky to be there for Christmas, which is a great experience, as the Eggler family hosts a champagne reception in their flat, for all the hotel guests, followed by Christmas songs and presents. A very touching and traditional way to enjoy Christmas. Thank you

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IL
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 29, 2011

We decided to come after reading previous inspections, and we can ensure that they were right.
The staff was extremely friendly, the rooms were most convenient,
the food was reach and delightful.
Great location for skiers!

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2011

Just got back from staying at the Arlberghaus hotel in Zurs. stayed with my husband my son 26 years old and his friend.
From the moment we arrived nothing was too much trouble for any of the staff. The service was superb and the food was amazing. Everyone went out of their way to make our stay special, in particular the owners Thomas and his family and the head waiter in the dining room. (we were very sad to leave).
We were booked for half board and thought that we would probably get bored of hotel food as we wouldn't normally stay for evening meals in any hotel. We were amazed at how good the food was and how different they made it each night. there were 6 courses and we didn't think we would be able to eat them all, but they were so delicious and not too large portions so that it was possible to eat all courses and not feel over full.
My husband suffers from a bad back and when he enquired if the hotel had a firm mattress; they produced one immediately!
The hotel arranged our ski passes and ski instructors, organised a welcome cocktail party for all the new guests as well as wine tasting and tobaganing.
They made our holiday and we felt sad to leave. will definitely be going back next year

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
61 reviews 61 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 10, 2011

We have stayed in almost 20 ski locations over the past 40 years and without question, this hotel will stand out for the quality of service. We were slightly concerned about booking a small family run hotel - our expectations were surpassed within minutes. The attention to detail was superb and no request of the staff was too much bother - more than can be experienced at most 5 star international chains. Location for skiing ideal - ski back to within 10 metres of ski room. Variety and quality of evening 6 course set menu excellent.
If you are looking for heavy après ski, best to book St.Anton. Zurs is more exclusive and perhaps mature. Lech is flash, plenty of time to pose as ski slopes get slushy in early afternoon. Appeared to be offering alternative to Courcheval without the skiing or choice??
Will definitely return with friends rather than with young adults

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2011 via mobile

We have been staying at the Hotel Arlberghaus off and on for the last 15 years. Aside from the Zuds/Lech complex being our favorite place to ski (and we have skied all over Europe), you can't beat this hotel for value, comfort, and fabulous food. The rooms are spacious and cheery and offer a combination of traditional Austrian decor with the comfort of the four-star hotel that it is. And, the owners - they are too much fun - mingling with guests (most who are returning, so we all seem to know each other), and making certain that your requests are filled - even doctor's visits (Wah).

Can't say enough good things. It's one of our favorite places to be.

  • Stayed January 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Arlberghaus

Address: Zurs 126, Zurs A-6763, Austria
Phone Number:
Location: Austria > Austrian Alps > Vorarlberg > Zurs
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Zurs
#1 Luxury Hotel in Zurs
#2 Ski-In / Ski-Out Hotel in Zurs
#3 Family Hotel in Zurs
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Arlberghaus 4*
Official Description (provided by the hotel):
We welcome you in the Arlberghaus since 1931 our family owns and runs the Hotel Arlberghaus****. We warmly welcome you and your family in our hotel to enjoy our superb ski area. Take advantage of the central location, ski in and ski out. Do not hesitate to contact us we gladly help you out with information about the area and the hotel. ... more   less 
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Also Known As:
Arlberghaus Hotel Zurs

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