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“Excellent Hotel” 5 of 5 stars
Review of Hotel Madeleine

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Hotel Madeleine
4.0 of 5 Hotel   |   Gurgler Strasse 116, Obergurgl 6456, Austria   |  
Hotel amenities
Ranked #1 of 35 Hotels in Obergurgl
scotland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed February 10, 2013

We stayed at this hotel the last week of january and had a fantastic ski holiday. The hotel is a 4 minute walk to the ski lifts (in ski boots). We had a lovely large room (102) with a very modern bathroom, which was close to the very warm and clean boot room. The house keeping was very efficent. The food during our stay was of a very high standard and the whole dining experience was very sociable and friendly.

Obergurgl is a fantastic ski village and we will return

Stayed January 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
    102
    25
    3
    3
    1
See reviews for
35
61
4
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • English first
  • German first
  • Swedish first
  • Any
English first
Newcastle
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 5, 2013

This is a great Hotel in a lot of ways, food is the best i have had on a skiing holiday, rooms are spacious / clean and modern. Wellnes is great. Location close to lifts about 5 min walk.
The only issue is the Management, who are at best arrogant and often rude and confrontational.
Having read other reviews who also made complaints about the management i would be tend to agree that they need to reslove this issue or risk spoling what is a great hotel.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

Just got back yesterday from a weeks skiing. This hotel is charming & is only 5 minutes walk to the lift system. The staff are all very friendly and couldn't do enough for you. The evening meal was five star all six courses of it (must have put a few pounds on!). The wellness centre was really welcoming at the end of a day's skiing but it is not for the shy, the relaxation room peaceful and quiet. We would have no hesitation of booking here next year or earlier..a fabulous stay.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 3, 2013

A really great hotel, with a genuine Austrian warm atmosphere, located in the heart of Obergurgl. Only short walking distance to the lift systems.
From the minute one enters the hotel, you feel welcome and the staff is more than helpful. Rooms are very clean and comfortable, and up to a very good standard. Cleaning every day and as always in Austria, very nicely done.
Great breakfast with lots of food and drinks. All in all, a very nice hotel, only thing we found could be better, was the dinner service. Food was general of good quality, but seems the kitchen was not up to speed with providing food to the guest. So sometimes one had to wait for the next course for a long time. Seems a bit under staff in the kitchen compared to the rest of the experience the hotel had to offer!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 27, 2013

We have just returned from staying at the Madeleine during our ski holiday. This was a last minute booking, and, although the hotel had excellent reviews on tripadvisor, we were still a little apprehensive. We need not have worried, as the hotel proved to be first class in all respects. teh staff were welcoming, friendly and helpful in all aspects. The room was very comfortable, with modern bathroom fittings. The place was spotless in all respects, and the food of a very high quality, and beautifully served. The wellness centre was really welcome at the end of a day's ski-ing, and the relaxation room peaceful and quiet.
We would have no hesitation in recommending this hotel to people looking for a good hotel, with excellent food and service.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 20, 2013

Thanks to everyone at the Madeleine for making our Christmas special. The location,the rooms and the food were all perfect. Just a couple of bruises from the corner of the bed, but they, unlike my memories of the Madeleine, will go.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2013

This hotel will not disappoint ! It is luxurious,charming and spotlessly clean with very friendly staff. The rooms are modern ,spacious with new modern fittings. The breakfast and dinner are of a very high quality with plenty of choice. The staff are attentive and accommodating . The sauna facilities are excellent,an ideal way to relax those aching limbs at the end of the day! The boot room is perfect for storage with heated racks which ensures that boots slip on as painlessly as possible!!
We wouldn t hesitate to return

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Madeleine

Address: Gurgler Strasse 116, Obergurgl 6456, Austria
Location: Austria > Austrian Alps > Tirol > Obergurgl
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Ski-In / Ski-Out Spa Suites
Hotel Style:
#1 Romantic Hotel in Obergurgl
#1 Spa Hotel in Obergurgl
#1 Luxury Hotel in Obergurgl
#1 Ski-In / Ski-Out Hotel in Obergurgl
#3 Family Hotel in Obergurgl
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Madeleine 4*
Number of rooms: 36
Official Description (provided by the hotel):
...The charmes of specialness! The wellness area at the Hotel Madeleine Lean back in a comfortable armchair. In front of you, a crackling fire. Feel the warmth. Savour the taste of your drink. The memories of a wonderful day out in nature will remain with you for a long time... Varied living. We will fulfil your every comfort wish. Our suites, apartments and rooms are appointed with a love of detail and personal involvement. Quality and sophisticated standards await you. Immerse yourself in the good feelings of relaxation and enjoyment. Regenerate and reconnect in our leisure area. At the Madeleine**** the sun shines even on cloudy days. Our wellness area is equiped with infrared cabin, whirlpool, steam bath, finnish sauna, biosauna, ice fountain, warm relaxing seats, relaxing area and vitamin bar. We are looking very much Forward to welcome you at the ****Madeleine! Yours Family Michael Gstrein and the whole staff ... more   less 
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Also Known As:
Madeleine Hotel Obergurgl

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