Our family suite (which we'd specifically booked and paid the extra for - £650 each) was spacious, clean and comfortable and it was lovely to laze in a bath. We had a small balcony but the immediate view is a concrete building but the mountains are behind it.
The waiting and cooking staff are really helpful, friendly as and attentive and the food is adequate with plenty of choice each night. Breakfast is excellent.
I had a bit of an issue when someone accidentally took my walking boots from the boot room, leaving a much better pair in their place! Being a daft/honest Brit, I informed reception. The reception girl didn't handle it particularly well and when the bloke asked for HIS boots back she demanded them back from me, suggesting I'd have to use my towelling slippers!! As it happens my boots had mysteriously returned to the boot room without the perpetrator mentioning it so it all ended OK but leaving a bit of a sour taste.
Only other minor thing that would be good for us English is tea facilities in bedroom. We were delayed due to weather and on arrival at 11pm had to pick up our room key from the attached CU Bar but had no hot drinks available. They had however kindly left a salad for us in our room as we,d missed our evening meal.
The ski hire outlet being attached to the hotel is really handy and the sauna and steam facilities are nice (open from 4pm daily).
All in all a good stay.
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- Also Known As:
- Lohmann Hotel Obergurgl