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“Cheaper side of a good hotel” 5 of 5 stars
Review of Crystal Sportiv

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Crystal Sportiv
Gurglerstrasse 90, Obergurgl 6456, Austria   |  
Hotel amenities
Ranked #28 of 33 hotels in Obergurgl
Suffolk, UK
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Cheaper side of a good hotel”
5 of 5 stars Reviewed September 14, 2012 via mobile

The Sportiv is an older wing of the very good and very modern Crystal hotel. The Sportiv has access to the same first class spa facilities (and they really are very good - about five different saunas and steam rooms, and a great Finnish sauna and ability to run naked outside in the snow to cool off) and also gives access to the very good afternoon tea and cakes (really a very good mix of drinks and 'nibbles' that changes daily).
The Sportiv feels slightly out dated and downbeat by comparison with the Crystal, but the feeling is largely due to the very swanky feel of the Crystal itself. In reality the ski in/out, effectively 'on site' gondola, great spa, and general facilities of the hotel really are very good.
The hotel is one of the first you come across as you drive into Obergurgl, so there is a good 10 minute walk into the centre of town, but it's a nice walk, and you see most of the character of this pleasant ski town on the way through.
The barrel bar and curling rink were great attractions, and great fun, for us, and the Sportiv a good value, reasonable quality hotel with great facilities in a good location in a great ski town.
The skiing in Obergurgl is good and varied, and there are good fun tree lined runs for poor weather and visibility. Mountain huts were great, and the atmosphere of the tow good fun, especially at New Year.
We would happily go back to Obergurgl, and if we did I'd be very happy to stay at either the Crystal or the Sportiv.

Stayed January 2012, traveled with family
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2012

This excellent value hotel is well located next to the gondola lifts with access to an extensive modern spa facility. The included half board meals might not be too imaginative but no complaints there. We skipped a few dinners and explored the restaurants located in the village centre. Please note that the reception staff tends to be based at the posher sister hotel across the road. Overall, great base for a ski holiday.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Glasgow
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 1, 2012

Just returned from a great week at the Crystal Sportiv.
This is a 3 star hotel (unlike most hotels in Obergurl which are 4+) so of course it is not as luxurious as some but what you get is great value for money and a fantastic location for ski in/ski out.
All the staff without exception were very friendly and helpful - we were even served a welcome glass of bubbly on checking in which is a first for a ski holiday.
We had a single and a double room - both clean, comfortable with plenty of storage room and small but well equiped bathrooms. Toweling robes and slippers provided. TV with multitude of channels including BBC1. All the rooms appear to be individually sized in keeping with the old nature of the building. We were on the 5th (top)floor which was very quiet and had easy lift access.
The food was generally simple but good - for dinner 3 choices of main course along with a soup, salad buffet, dessert and if you wanted cheese board. The buffet on the first night was not quite as good as other nights but overall we felt the food was tasty and plentiful. Breakfasts were excellent and certainly we never had any issues with running out - fresh fruit salad very morning and wonderful freshly made croissants. Cold and hot buffet (eggs, bacon, cold meats, cheese and smoked salmon).
The ground floor has a large bar/lounge area with free wifi - decor typically Austrian - comfortable and cosy. Bar opens for service at 6pm and prices very reasonable.
Free afternoon snacks are served every day between 3-5pm across the road at the main Crystal hotel with soup, hot snacks and array of lovely cakes - if you want to save money on lunches then wait for this! All you have to pay for is the drinks.
The 2 hotels are linked by a corridor giving access to the shared ski lockers which are quite simply the best we have seen. Spacious, heated, with individual ski and boot racks for each room - to access the slopes you carry your skis up the steps and you are at the foot of the Festkogl gondala. Also opening out of the locker area is the ski hire shop - it just couldn't be more convenient!
The other great bonus about the Sportiv is that you get to use the pool and spa facilities of the Crystal hotel which are just wonderful and a great place to relax after a hard day on the slopes.
Overall this hotel offers great value, friendly atmosphere and excellent ski facilities which must be why so many of the guests we met were returning for their second or third visits.....
The week we stayed there there was a wide range of groups from singles to large family parties so suitable for all but I would think especially good value if you are taking children.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 25, 2012

We have just enjoyed a super third holiday at the Crystal Sportiv,such great value for money and friendly staff. The food has improved, good choice breakfast and dinner. For me the Sportiv feels like home,I love it's old fashioned charm in contrast to the ultra smart modern Crystal. Please remember that this hotel is a 3 star so do not expect 5 star, but be appreciative of all the little extras.We had snow all day on Monday 19th March then beautiful blue sky sunny days for the rest of the week.So looking forward to returning next year .Thank you again to Klaus and his wonderful staff.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2012

Stayed at the Sportiv in March 2012 and was very nervous about what we were letting ourselves in for after reading reviews on here. However, I am pleased to say that I can balance the books on the good reviews as it was far better than expected. Hotel staff were very pleasant and helpful. The bar area was lovely and comfortable with an open fire, some have commented that it is dated but to us it was just traditional. Only negative is that it doesn't open until 6pm so not able to crash with a beer after coming off the slopes. The food was good although not mitchellin star standard, but we ate very well and we also ate in the Italian next door which was excellent and they refund your half board meal allowance from your hotel bill for doing so. Afternoon tea is served over at the Crystal and they provide the most amazing cakes and snacks and you only have to pay for drinks.
Some have commented on the rooms being basic but they are more than adequate, the beds are very comfortable, very clean and serviced every day. It was a bit warm on a night but slept with the window open and it was fine. The bathroom was a good size and the shower was great. Only negative is that there is no tea making facilities in the room, however we got around this and went and bought a travel kettle and a couple of mugs for 16 euros from the nearby supermarket. Free Wifi is provided (you have to pay in the Crystal) but couldn't get it in the room, but down in the lounge it was fine.
The use of the Spa facilities in the Crystal was an absolute bonus and they are fabulous, but make sure that if you intend to book in for a treatment you do it at the beginning of the holiday as they were fully booked when I tried to book in for a massage. Robes and slippers are provided. The boot room is definitely the best I have seen with allocated spaces for boots with warm air blowers directly above. Skis also have their own rack allocated to room number.
Hotel, location to the lift (gondala right next door) and quiet relaxed atmosphere have definitely put this one on our list of hotels to return to.

Room Tip: If you are a smoker then request a room with a balcony if possible as it saves having to go downstai...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stroud, United Kingdom
Top Contributor
134 reviews 134 reviews
40 hotel reviews
Reviews in 71 cities Reviews in 71 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 9, 2012

Plus points are that this hotel is right next to ski shop, lifts and has ski in opportunity. Also the spa facilities are superb and shared with the next door sister hotel that has upstaged its senior partner. Rooms are comfortable, if dated, and restaurant menus are limited - only soup starter (every night).

Oddly the reception is unmanned during the week - telephone across the road for advice/help which is a bit odd given the number of people staying here. Our room was above the bar which meant noisy bass thumps till on one occasion 6.00am when investigation found that the barman had gone off duty and forgotten to turn the tape off - was the night porter asleep in the sister hotel?- a bit worrying if you are a safetyholic!.
Room TV is from the dark ages - no cable stations large box set, I had similar in Austrian hotels 15 years ago - again The Crystal has the modern kit.
Next time we would choose The Crystal across the road - the Sportiv could fast become the faded glory?

Room Tip: Avoid being above the bar
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 12, 2012

interesting to read reviews. we stayed here in april 2011 and were very disappointed - the food was not good and the room was basic. the redeeming feature was the access to facilties in the Crystal. We felt that the hotel was expensive and not value for money.

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crystal Sportiv

Address: Gurglerstrasse 90, Obergurgl 6456, Austria
Location: Austria > Austrian Alps > Tirol > Obergurgl
Amenities:
Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #28 of 33 hotels in Obergurgl
Price Range (Based on Average Rates): $$$
Reservation Options:
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Also Known As:
Crystal Sportiv Hotel Obergurgl
Deutschmann Hotel Obergurgl

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