We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent first time family skiing holiday” 5 of 5 stars
Review of The Crystal

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added The Crystal to your Saves list
The Crystal
4.0 of 5 Hotel   |   Gurglerstr. 90, Obergurgl 6456, Austria   |  
Hotel amenities
Ranked #3 of 35 Hotels in Obergurgl
Bath
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Excellent first time family skiing holiday”
5 of 5 stars Reviewed April 1, 2013

At the end of a valley, Obergurgl is the perfect family ski destination. Although not cheap, the service and the quality of the hotel could not be faulted. To be able to walk to the adjacent ski hire shop and then to the ski lifts is invaluable. Family rooms for 4 are excellent with one of the best bathrooms we have had in a hotel. Quality of food is high - excellent buffet breakfast, substantial afternoon tea and 5 course dinner with good selection for children. If there is one criticism - there is too much food at dinner! Wines and bar drinks reasonably priced. Would definitely go back

Room Tip: Contemporary building has some of the better family rooms
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

198 reviews from our community

Traveler rating
    145
    38
    10
    2
    3
See reviews for
59
85
5
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Oudenaarde, Belgium
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2013

I was surprised of the quality of this hotel. Very partical area, very good skidepot, spa, restaurant, bar, etc. No remarks for me. I am travelling professionaly all over Europe and I dare to say that i can compare different standards.
One thing is certain. We will be back.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Top Contributor
89 reviews 89 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 19, 2013

It has everything, amazing location, the ski lift is virtually part of the hotel. Fantastic relaxing atmosphere. Wonderful food and service and luxury oozing out of every nook and cranny. The resort is perfect if yo dont want loud, in your face apre ski, somewhere that does things right and fantastic skiing.

Room Tip: Take a room in the original part of the hotel not the extension
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
1 review
5 of 5 stars Reviewed March 18, 2013

Spend a wonderful week at the Crystal Hotel. The Obergurgl area is just perfect for skiing - nice slopes with a well functioning lift system - no queues. The hotel is right next to the ski lift with direct access from the skidepot. The food is excellent and wellness area is very nice. The service is quick and friendly. The only small minus is the lack of wifi access in the room.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2013

We stayed at the Hotel Crystal at the end of February 2013 booked via Inghams. It is in a fantastic location next to the Feskoglbahn. We paid for an upgraded room in the old part of the hotel. The room was excellently appointed albeit a little on the small side considering it is a 4star+ hotel but this did not detract from the quality of the facilities for our stay. The staff and food were excellent as were the facilities. It was particularly good to have adult’s only areas in the swimming and wellness areas. There was a choice of 3No steam rooms and 2No saunas together with an excellent chill out area with lounger’s water coolers and tea facilities. In the "textile" area ie you could wear swimming costumes there was a steam room and sauna along with inside and outside pools. We particularly enjoyed the boot room which was an amazing facility with adjoining ski hire and ski shop from which there is direct access to the Festkoglbahn lift. The après ski buffet available between 4.00 and 5.00pm was fantastic although we did need to buy our tea or other drinks. Drinks in the restaurant were fairly expensive.

Room Tip: Pay extra for a modernised room in the original part of the hotel
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 17, 2013

Spend week 11 at Crystal. All services, the spa and the rooms were in top class. The breakfast buffet was an excellent start of the day! And the 4 course dinner was outstanding all evenings. Only one small minus was the limited WIFI access in the hotel, no access in the rooms (only in the lobby and restaurant). However the overall rating is a small 5

Stayed March 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raamsdonkveer
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2013

We stayed at the Crystal hotel end of February 2013 and it's of course the wintersport what brings us to Obergurgl. The hotel itself is in a great location right next to one of the main Skilifts - the Festkoglbahn! It is a modern and very clean, kind of design hotel. We had a very nice room, with a view on the ski area. WiFi is available in some central area's in the hotel, unfortunately not in our room. The food in the hotel is good, the breakfast was very wide ranging and all good quality, the food in the evening was the same. The hotel has a Ski hire shop which was convinient. The Ski/boot room in the hotel was perfect with a direct access to the Skilift. You can easily walk down to the main part of Obergurgl, it’s about 10 min walk. The Wellness area is just great! Conclusion, we liked the The Crystal very much.

Room Tip: The East part of the hotel! Rooms with a view!
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Crystal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Crystal

Address: Gurglerstr. 90, Obergurgl 6456, Austria
Location: Austria > Austrian Alps > Tirol > Obergurgl
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Obergurgl
#3 Spa Hotel in Obergurgl
#3 Romantic Hotel in Obergurgl
#3 Luxury Hotel in Obergurgl
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Crystal 4*
Number of rooms: 110
Official Description (provided by the hotel):
Was gehört zu einem perfekten Skiurlaub im Ötztal? Schneesichere Pisten, traumhafte Abfahrten und ganz viel Raum zum Wohlfühlen. In Ihrem Vier-Sterne-Superior-Hotel in Obergurgl erwartet Sie ein legeres Ambiente zum Loslassen und Auftanken: THE CRYSTAL verwöhnt Wintersportler mit seiner schneesicheren Toplage direkt an den Skipisten von Obergurgl und bietet höchste Servicekultur im stilvollen Ambiente.Kosten Sie Ihre Skiferien in Obergurgl - Ötztal und die Abfahrten bis zum Haus in vollen Zügen aus. Lehnen Sie sich zurück, genießen Sie jeden Augenblick Ihres Skiurlaubes im Ötztal. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com and Odigeo so you can book your The Crystal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Crystal Hotel Obergurgl
Crystal Hotel Obergurgl

Owners: What's your side of the story?

If you own or manage The Crystal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.