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“pretty location” 5 of 5 stars
Review of Hotel Sonnhof

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Hotel Sonnhof
4.0 of 5 Hotel   |   Burgstall 12, Mutters 6162, Austria   |  
Hotel amenities
Ranked #3 of 4 Hotels in Mutters
Berwick upon Tweed, United Kingdom
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
13 helpful votes 13 helpful votes
“pretty location”
5 of 5 stars Reviewed July 29, 2013

Our second visit to Mutters, our first visit to the Sonnhof but it will certainly not be our last !! Owners and staff could not be more helpful - especially the two hard working guys in the restaurant - they were a credit to the establishment !! Room was very good although could do with an update but clean and comfortable with balcony overlooking the mountains and Innsbruck . Food was Excellent - certainly no complaints there.

Room Tip: try for room on the side as quiet but with great views
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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44 reviews from our community

Traveler rating
    6
    19
    10
    2
    7
See reviews for
17
16
3
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Pilsen, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 9, 2013

We have stayed (Thank God!) just 1 night in hotel. Not very friendly receptionist, there is no lift; in the entry you can smell burned oil from kitchen. The hotel was absolutely without typical Austrian "Gerne" atmosphere.

The room was dark with old musty smell, with shabby and very old-fashioned furniture, with reminiscent of seventies. Really not very good value for money, actually not 4 stars hotel (maximally 2 stars). Very poor dinner offer, we had rather eaten in a cosy restaurant in Innsbruck.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burke, Virginia
Top Contributor
59 reviews 59 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 16, 2012

Rooms with balcony--great views of Innsbruck and Mountains--located in small village with great trail and mountain and city access--family run establishment--everyone was delightful--Innbruck easily accessible--charming little village with great at hotel or local restuarants--good place to read and relax or travel into the city by train in about a 15 minutes--consider this a real underrated find

Room Tip: All rooms have a view--selection easy
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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lund
1 review
4 of 5 stars Reviewed March 11, 2012

We (2 adults, 3 kids, 13, 11 and 8) spent a week at Sonnhof in Mutters, and have only good memories. Nice staff and good food. The rooms were a bit old fashioned, but as long it is clean and fresh I don't complain. Very good value for money.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 28, 2011

Just stayed at Sonnoff. Not a 3 star hotel more a budget hotel. Rooms ok but towels not changed daily and lightbulbs and soaps had to asked for at reception. Location great - wifi is 10 euros weekly charge. Bar area ok but no comfy seating in an evening and food not a lot of choice.

  • Stayed February 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aberdeen scotland
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed December 16, 2008

I booked a room in this hotel last February for a 6 night stay last October. Prior to my arrival I sent many emails to confirm my travel arrangements and only 2 days before I was going to leave for my holidays, the hotel contacted me to let me know they would be closed as I was their only customer. They rearranged for a room at Hotel Seppl (see previous review) which was kind of them. However I had already paid a E100 deposit and did ask the hotel to pass it on to hotel Seppl. They did not and instead told me they had credited it to my credit card. I waited and waited but the money never appeared. They assured me they had paid the money and I asked them several times for a date and transaction reference so that my bank could double check with their bank. They avoided my questions and after 2 months they stopped answering my emails. Not only after I had threatned them to leave negative feedback on travel forums and contact the tourist office in Innsbruck and Mutters, did they get back in touch. It took them 2 1/2 months to reimburse my deposit. This is just unacceptable. Be aware of this when booking with them!

  • Stayed October 2008, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
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Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2008

While, driving through Innsburck we looked for a place to stay and were unable to find one. So we decided to drive out of Innsbruck, south, and stumbled onto this beautiful town of Mutters. Hotel Sonnoff was the first place we stopped and took a room for a night. The view from the parking lot is awesome. Over looking Innsburck and the valley the city sets in and the mountian range to the north is beautiful. The staff was very helpful and spoke multiple languages. They had maps of the town, area, and hiking maps. They also informed us of the Triol festivals that where going on in the area. The rooms were nice and accomidating. The indoor pool was clean and open. The hotel itself was very clean. The restaruant was lacking, and there was not a lot of buisness then. Breakfast was sereved every morning. Oh, we like the area and the hotel so much we stay and extra night. There is also a nice bar and restaruant very close, I think the name is the Pical. Anyway I would stay there again and recocmend it to friends. The tram stop is close and there is a grocery close.

  • Liked — It was quiet.
  • Disliked — I could not stay longer.
  • Stayed September 2007, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sonnhof

Address: Burgstall 12, Mutters 6162, Austria
Location: Austria > Austrian Alps > Tirol > Mutters
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Mutters
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sonnhof 4*
Number of rooms: 28
Reservation Options:
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