We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“All round good place to stay for families” 4 of 5 stars
Review of Apparthotel Tom Sojer

No photo provided
Got a photo?
Add it.
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Apparthotel Tom Sojer to your Saves list
Apparthotel Tom Sojer
Dorf 7, Ellmau 6352, Austria   |  
Hotel amenities
Ranked #7 of 14 Hotels in Ellmau
Wiener Neustadt, Austria
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“All round good place to stay for families”
4 of 5 stars Reviewed January 5, 2014

We enjoyed our stay at Tom Sojer.

For a family of four our apartment was spacious enough for a week's holiday. The apartment was sufficiently equipped and everything was in working order, although generally the furnishings and equipment are outdated — if you want a place to stay with your family for a week's skiing then this could be for you; if you want somewhere 'stylish/modern' then I would suggest to look elsewhere.
The bathroom is fine as a bathroom, although there is not a lot of space if you need to dry towels and swimming shorts/costumes if you have been to the Kaiserbad (see review elsewhere - excellent place).
The kitchen contained enough equipment to be genuinely usable for preparing simple meals for a week's stay: fridge, oven and hob, china and cutlery, etc. In other reviews I have seen a dishwasher mentioned: we did not have one, so they may only be in some apartments. The lack of one was not a problem. As with every self-catering apartment I have stayed in (everywhere, with one luxury exception in Scotland) it is always better to take along a few of your favourite cooking things, like a (genuinely) sharp knife for preparing food and a sharp bread knife, as the chances of finding these are slim to none (as I imagine they are easily stolen).
Free Wi-Fi worked well enough — we were on the first floor if that makes any difference.

Outside of the room we did not make great use of the facilities offered, mainly because of a lack of time. There is no restaurant — although there was an offer to provide breakfast which we did not take up — but there is a bar. One of the reasons we booked at Tom Sojer is because there is a sauna but we did not find time to use it, or even visit it, so i can not review it. There is an adequately large car park immediately behind the hotel and we never had problems parking.

The only issue we encountered with the facilities concerned the ski boot room at the back of the hotel. We visited at new year (2013/14) when Tom Sojer was very bust (I imagine full) and there are not quite enough places for everyone to store boots at the end of the say. A number of selfish guests felt they could 'reserve' the storage places during the day by leaving their ordinary shoes on the ski boot racks — I imagine they also reserve sun loungers at 5 in the morning with their towels while on holiday in the 'costas'. On two occasions I found in the morning that my ski boots were no longer on the storage racks as somebody who had come off the piste later the day before had found no spaces free and chosen to remove my ski boots to make room for their own: on one of these occasions mine had clearly been thrown with some anger across the boot room! On another occasion I returned from a day's skiing to hear one of the other guests complaining of the 'frechheit' (impudence/rudeness) that somebody had removed their day shoes from the boot racks: he did not seem to understand that the real problem was his rudeness by trying to reserve the limited space on the boot racks. There seem to be a number of solutions: Tom Sojer could install some more racks; a sign could be put up saying that the racks must not be reserved and then this enforced by the staff removing any shoes during the day; Angela Merkel could implement a training course for her compatriots 'how to behave abroad'; there are probably also other solutions ... :-)

The service in Tom Sojer was good. It was rare that we needed any assistance, but when we did it was efficient and courteous.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

7 reviews from our community

Traveler rating
    3
    3
    1
    0
    0
See reviews for
3
3
Solo
0
Business
0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Bristol
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 11, 2013

We stayed in this hotel in Ellmau for 3 months between April and June 2013. The apartment was very clean and well equipped. There is a small lift available, although as we were on the first floor we didn't really need it once we had moved in the suitcases. We had a room at the back of the hotel overlooking the small (but adequate) car park and a very large meadow with a fantastic view of the Hartkaiser and other mountains. The staff were incredibly helpful at all times. Whilst being on the edge of the town, all the main town facilities are within 5 minutes walk and it is also well situated to set off for the many local walks available. Also the Hartkaiserbahn and various buses are all nearby.The only minor criticism of the service is that the free WiFi can only be accessed whilst on the ground floor. We always provided our own breakfast (there is an excellent bakers only 2 minutes walk away) so we didn't use the restaurant, although we can say that the small bar area is very pleasant. We did try the Indian restaurant next door which was very good, convcenient and offered value for money

Room Tip: We chose a room at the back of the hotel. This is a little quieter than being at the front and provi...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria
1 review
5 of 5 stars Reviewed September 11, 2013

We planned a trip and booked accomodation at Tom Sojer. We were a bit difficult in the sense that the groups numbers changed frequently and we asked for changes in the rooms every now and then, and the people at Tom Sojer always accomodated us. And even after our issues we had to cancel the trip as our numbers decreased and our local currency caused the trip to become too expensive. Tom Sojer agreed to pay us back our deposit, and we are very grateful for this. Although we have not been there, the service in paying back our deposit are good enough for me to look them up next time we are going.

Stayed September 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torun, Poland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2013

Situated next to road 178, the hotel is a quiet place for families.
The appartment we got was spacious, comprising living room with kitchenette, bedroom, bathroom with shower and an additional toilet. And a large balcony.
Everything very clean, perhaps not very modern, but suitable for a family with small kids.
What you'll find in the kitchen: fridge, oven, heating plate and a dishwasher (tablets provided) and dishes of all kind for few persons (glasses, plates, pots, etc.). If you enjoy cooking on vacation - there's everything you need ;)
There is no restaurant in the hotel however breakfast is available. In the same building you'll find an Indian restaurant and besides there are plenty of restaurants in Ellmau.
In general, we are very satisfied and our expectations were met.

Room Tip: Choose a room with a view at Wilder Kaiser :)
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 12, 2012

the building is right next to B178 road, so you will not miss it.
3-4 min walking with ski boots on to the nearest drag lift, ski bus stop 50 meters from the ski room.
the appartment itself was spacious, however:
no pepper (ask for some at the reception)
no salt (ask for some at the reception)
no dish washer/dish washing liquid or sponges
no extra garbage plastic bags
no air freshner in toilets (2 bathrooms available, though)
no soap at all (neither bar, nor liquid)
no bathrobes

what is provided:
plenty of towels in any shape, towels change available, no charge
towels in the sauna area
sun chairs for balcony with covers
electric oven
a stereo
tv in the sitting room and in the bedroom
hair fan in the big bathroom
shower

The ski room provides a heating rack for ski boots, however, it was not sufficient for my boots.
The parking is right in front of the back entry to the hotel, very handy.
The owners can wash your clothes for extra 7 Euro a bag.
The is a fitness area with some equipment.
The sauna is spacious and has a window
There are lockers in the whole fitness/wellness area on the 4th floor.
Make sure to bring your own water bottle to the sauna area, no water fountain there .

We stayed on the 3rd floor, it was very quiet, there was some noise from the snow plough in the morning, but hey - better that than drawn in the snow the next day.

There is no disco/stripper/bar "angels" in downstairs anymore, apparently, so no noise issue anymore.

The hotel is a bit off the centre of Ellmau, if the village can be said to have a centre as such in the first place.
Anyway, there is a Billa store with all one can need within 5-7 min walking distance, post office, banks, some variety of restaurants and bars .

All in all, if the hotel is within your budget and you are looking for something close to the lifts - go there. Just make to bring the things on the "not provided list"

Room Tip: I would ask for the rooms facing the skiing mountain or Ellmau centre
See more room tips
  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Apparthotel Tom Sojer? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Apparthotel Tom Sojer

Address: Dorf 7, Ellmau 6352, Austria
Location: Austria > Austrian Alps > Tirol > Ellmau
Hotel Style:
Ranked #7 of 14 Hotels in Ellmau
Price Range (Based on Average Rates): $$
Number of rooms: 12
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Apparthotel Tom Sojer reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Apparthotel Tom Sojer, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.