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“Excellent hotel in a central location” 5 of 5 stars
Review of Hotel Gruener Baum

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Hotel Gruener Baum
3.0 of 5 Hotel   |   Seegasse 1 | Sebastian-Horl-Strasse 5, Zell am See A-5700, Austria   |  
Hotel amenities
Ranked #22 of 46 hotels in Zell am See
Maidstone
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Excellent hotel in a central location”
5 of 5 stars Reviewed October 20, 2010

We stayed at the Gruner Baum for just over a week in eptember and had a great time. The hotel is in an excellent location, just off of the main square in the town. This does lead to a little noise at night but nothing major at all. Breakfast was very good with an excellent choice of fresh food and very helpful staff in the breakfast room. The rooms were very clean and modern with a flat screen TV and european satalite channels including several English channels. No kettle or fridge in the room. Reception staff always happy to help. The sauna area is a real treat. The perfect way to relax in a beautiful relaxing area of the hotel with amazing showers and it was almost always deserted. Also on our final day we left before breakfast was served. Eva, the receptionist, kindly refunded of the fee for breakfast that day.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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64 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maastricht
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 18, 2009

I recent;y stayed in this hotel for 2 nights and can't recommend it to other travellers. First of all the room was the smallest I ever stayed in (prison cell like), below average decoration, located underneath the roof and very hot. Even more annoying was that the room was situated at the hotelside that was extremely noisy. Bars at the corner of the hotel kept producing loud music and screeming drunk people. Even my earplugs couldn't prevent me from having a very bad night. Then at early morning, the hotel staff produced much noice during their terrace construction activities. Second night the same scenario, with the extra bonus that at 7 in the morning, extremely loud machine noises errupted (pavement constructions?). Another dissapointment was my dinner there, below mediocre quality, not culinary at all (I could easily do better myself). The second evening I decided to eat somewhere else, which was a good decision. Most dissapointing at all was the attitude of most of the staff: unmotivated, unfriendly, not hospital; they even made you feel unwelcome. There was this atmosphere of 'hey, we're just doing our job for the money - your money!'. Only three positive exceptions to the rule: the breakfast, the sauna/welness department and to conclude with, the girl - I suppose Katharina- at the reception who was very 'nett' (nice). She earned the two points for hotel service, otherwise I would have given them zero...

  • Stayed August 2009, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyfada, Greece
1 review
5 of 5 stars Reviewed January 3, 2009

it was my first trip out of my country and i select the perfect place to go! the room was perfect, food the same and also the owners and the stuff! they make us feel like we were there with our friends! the stuff was perfect!!!!!!

  • Liked — The friendly owners and the stuff
  • Disliked — there was nothing
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2008

We stayed here for New Years Eve and the following week, skiing in the day in both Zell and Kaprun. The hotel is a family run place and this gave it a more personal feel, making us very welcome.
The location was just what we wanted, in the centre of the town and only 5 minute walk to the lift. A big bonus was the parking space which was free and secure. Also the sauna was really good after a day on the slopes, and we seemed to have it to ourselves most of the time.
We booked this directly through the owners and they were very helpful, booking our ski passes for us as well. Have to say I can't fault the service.
We had no problem with noise and considering we were there for New Year thats pretty good.
Breakfast was a decent buffet and they have evening meals as well which we didn't try as we ate out most nights. All the restaurants around Zell were good including some really top authentic Austrian places.

  • Liked — location and service
  • Disliked — struggling to think
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 18, 2008

We had an apartment at the Gruener Baum for 5 nights in August 2008 and could not have asked for better for what we were paying. We are a family of 4 so the apartment with a king sized bedroom, sofa bed in living room and single bed in smallish room off living room was perfect. Comfy beds, clean, very acceptable decorations/furniture, excellent parking facilities, right in the centre, well equiped.

Because we had an apartment we did a lot of self catering and just bought in for breakfast so can't comment on the food at the hotel.

Lots of things to see and do in the area with some unmissable excursions - Grossclockner High Alpine Road, Krimml Waterfalls, the Seefest (if you're there when it's on), various cablecars, to mention but a few. Sounds great doesn't it.

BUT... thank goodness it was not too hot when we were there because the noise at night from people going home from the bars/clubs really spoilt things. We like to sleep with windows open but this was just not an option and the first night there we hardly had any sleep. With the windows closed on other nights then most of the noise was thankfully blocked out, otherwise we would have moved on and just forfeited our money.

  • Disliked — Noise at Night
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton,UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 20, 2008

The staff were very friendly and helpful - the location was excellent, right in the centre of town and a few minutes walk from the lakeside.

This was a bit of problem though - as the rooms were quite stuffy and in June, it was difficult to sleep without an open window, but then there was noise all night from the local bars and clubs - which all had ouside space close by. So, all you could hear was shouting and revelling until about 5am every night, except maybe Sunday.

Although our experience may not be typical as Euro 2008 was taking place the next week in Austria...? But if you want somewhere quiet - avoid !! Hard to sleep most nights!

We were not too keen on the food either - breakfast was adequate - a cold buffet - but there was no variation and it got boring! Little choice for evening meals and the one night we stayed in, soup tasted soapy and food was of poor quality.

However - why would you stay in ? - when there are so many great restaurants within a short walk, serving local and international cuisine to suit everybody.

Zell am See is a great place to stay - stunning views of the mountains, beautiful lake and clear air - lots to do and visit ,with many trips available.

Great place - ordinary hotel - noisy location!

  • Liked — Close to the lake
  • Disliked — Noisy at night
  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed June 3, 2005

We (family of 3) flew from Houston, Texas in May for a 9 day stay .We landed in Salzburg and paid 110 euros for a taxi to the hotel.
Hotel.. very scenic. surroundings.. very tranquil..picture a valley and bad gastein is situated on the hills ovelooking the valley. very scenic when you travel . Has a thermal pool on the property. Hotel staff was very friendly with a couple of standout employees.. Very few English speaking staff there.
Room.. got a apartment in the main building.. VERY SMALL for a family of 3 !! please check out the rooms before you accept it. Food.. breakfast run of the mill. Dinner: very good.seating is reserved throughout the entire stay.Wine list are in German.You have to pay for all drinks.. meals are included.Hotel is on the hill so cant walk around.. shops take a lunch from 12 to 2 and close at 5 so there is ABSOLUTELY nothing to do ! we took the train and travelled to surrounding areas. There is a water world in downtown and we spent a day there . It is time consuming to travel out of Bad Gastein as trains leave every 1 1/2 hrs and have to change trains to go to certain places. We decided to cut short our stay to 5 days and stayed at the Goldener Hirsch in Salzburg. wish we had done it earlier. Bottom line:
Nice hotel, nice place, small rooms,very scenic and tranquil but boring and spent a lot of time in the trains. Thanks for all the help I got from this site.

Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Gruener Baum

Address: Seegasse 1 | Sebastian-Horl-Strasse 5, Zell am See A-5700, Austria
Location: Austria > Austrian Alps > Zell am See
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Airport Transportation
Hotel Style:
#10 Ski-In / Ski-Out Hotel in Zell am See
#16 Romantic Hotel in Zell am See
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Gruener Baum 3*
Official Description (provided by the hotel):
Our family-run house is located centrally in the pedestrian area and has its own underground parking and parking lots directly in front of the house. The lake and the cable cars can be reached easily in few minutes. All our rooms are cosily furnished and equipped with all comforts. In our dining hall, style is connected with culinary refinement. ... more   less 
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Also Known As:
Gruener Baum Hotel

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