We enjoyed a lovely Christmas here on the Winter Special package over Christmas week.
Upon arrival (after a long drive) we were greeted by friendly staff who offered us a drink and chance to start to unwind before heading to our room. Our room was spotless and very comfortable. The hotel all feels extremely well laid out, modern and homey at the same time. We felt like we were at home within a couple of days, relaxed and able to just take it easy.
All of the meals are outstanding and the staff were all very friendly, knowledgable and professional. It is like they're all one big family, working well together and trying very hard to make everyones stay special. Some of the staff are exceptionally professional and patient, as we witnessed during some testing times during meals times with some of the guests. Being at the front end of customer relations can be exhausting and draining when dealing with people who are difficult or just plain rude, we really felt for some of the staff.
We enjoyed the spa area, although the outdoor pools did seem to end up like kids play grounds in the late afternoons when parents just leave their kids to run wild whilst they stay in doors oblivious to the madness going on outside. This meant that the outdoor pool and hot tub became no go areas during kids play time (which also fell to just when the skiers return and fancy a soak in the hot tub). However, this is not exactly a fault of the hotel, more of the parents.
Areas are well signposted around the hotel, however, as there is clearly such a high number of Russian guests attracted to this hotel, I would suggest that some of the signs are also translated into Russian. This would save the inappropriateness of Russian children wandering into the adults only spa area etc.
I would recommend this hotel and we hope to return some time in the future.
- Official Description (provided by the hotel):
- TRADITION MEETS ECO-CHIC At the heart of Salzburg's Grass Mountains, the Gartenhotel Theresia****Superior combines exclusive interior design and contemporary art with timeless tradition and ecological philosophy. The stylish "Mountain Green SPA" with heated indoor and outdoor pools, an organically certified gourmet cuisine, gorgeous rooms, children's club and ski slopes, lifts and partner skischool right on the doorstep as well as ski rental at the hotel. The proprietor also runs private tours through the hotel gallery, featuring artist like Andy Warhol. Free guided walks, biking tours and use of cable cars, tennis courts in summer; 25 % green fee reduction. Additional guided tours with the hotel owner include trips to local organic farms. The hotel is selected member of: Health & SPA Premium Hotels, AllergyProfis - hotels & restaurants, Family Salzburger Land, Bio Paradies Salzburger Land. ... more less
- Also Known As:
- Theresia Gartenhotel Saalbach
- Theresia Gartenhotel Hotel Saalbach