We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A bit disappointing this time” 3 of 5 stars
Review of Hotel Sonne

Save Saved
You added Hotel Sonne to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Sonne
4.0 of 5 Hotel   |   Altachweg 334, Saalbach-Hinterglemm 5753, Austria   |  
Hotel amenities
Jerh48
Top Contributor
72 reviews 72 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
53 helpful votes 53 helpful votes
“A bit disappointing this time”
3 of 5 stars Reviewed March 15, 2013

I actually like Hotel Sonne and I'm disappointed that the review I have of my trip in March 2013 is not as good as the one I wrote previously.

The hotel was busy when we went and there were no spare rooms. We had a late addition to our group and he was accommodated in our twin room on a sofa bed. I have no problem with that, as the original booking was for two people and a third came later when they were fully booked. What was a bit annoying though is that the room was still set up for two people, with just two towels, glasses etc, despite the fact that our friend was paying the same price as we were. I had hoped that we might be given a larger room since there were 3 of us sharing but we weren't - but as mentioned above the hotel was busy.

The room itself was of a good standard and would be ideal for two people.

The food this year was a mixture of ordinary and sensational. Some meals were really very good indeed and then the following evening we left disappointed that the food was quite poor. I got the impression generally that as the hotel has spent millions on refurbishment over the last few years, they were cutting costs in some places. I was also quite shocked at the cost of wines in the hotel. Previously I have found them to be on a par with restaurant prices but this year I felt we had to pay very high prices for quite ordinary wines.

I should say that the stay was still very enjoyable and the staff in the hotel were excellent. I just felt that we were being asked to pay more for less this time round.

Room Tip: Ask for one on the 4th floor - they are larger
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

124 people have reviewed this hotel

Traveler rating
    93
    24
    4
    3
    0
See reviews for
50
42
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
IL
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 11, 2013

We were happy to stay in this hotel 2 weeks ago. We had a great spacious room which was well designed and very clean. (pics attached). The staff was warm and welcoming.
A very rich breakfast is served, and a large free parking place is available. A small cozy bar is available, as well as free small indoor swimming pull, Jacuzzi and Sauna.
There is also convenient ski rental arrangement between the hotel and some of the companies in Saalbach, so you can be taken directly to the shop to rent the equipment (at totally reasonable price) and then they bring you back for free. at the last day you can even leave your staff at the hotel and they come and pick it. very convenient!

As for location, the hotel is not in the center of Saalbach, but on the way between Saalbach and Hinterglem. this is OK - don't worry about the short distance. There is a free and very efficient shuttle service provided by the hotel during ski hours. (it is important since the public ski bus looks crowded on peak hours). The shuttle takes you from the hotel's doorsteps directly to the main "Schattberg Express" station, or directly to the ski place near the "Turm", and takes you back at the end of the day. The drivers are very friendly and they drive back and forth every 10 minutes.

For families, there is even a babysitting arrangement for kids, with a small playroom !

All in all, the vacation was great and the hotel is warmly recommended to all ages.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2013

Excellent Ski Hotel in Saalbach.
The room was clean and modern and big enough.
2 separate beds for me in my brother.
Food was delicious at breakfast and dinner.
As the hotel is not in the center of town there is a FREE Shuttle service available from and to the hotel around the clock during the day. The driver brings you to the ski area in the morning and brings you back in the afternoon. Very convenient.
If you want to go to the town in the evening it is at 15 minutes walking distances, or taxis are available too.
Spa is great and clean with Sauna, Hamam, pool and others.
Only great things to say on this hotel and I'm picky.

Room Tip: Kohlmais room are modern newly refurbished rooms
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roermond, The Netherlands
Top Contributor
64 reviews 64 reviews
49 hotel reviews
Reviews in 46 cities Reviews in 46 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 19, 2013

Stayed here with Christmas with both our parents. It was a fantastic stay. It is as staying with family. The owners try to make you feel as part of their family and arranged special events for Christmas: welcome father Christmas, ski trips etc. The hotel is situated a bit outside the “city center”of Saalbach. It is about a 20 min walk into town. However this is hardly necessary as one of the big benefits of this hotel is that they have their own shuttle service. These two Volkswagen vans are there to bring you to the lifts in Saalbach in the morning and pick you up in the afternoon (between 16-17.00 hrs), if you want a pick up earlier just call one of the drivers. Further if you want to go into Hinterglemm, the ski bus stop is just on the main road so also very convenient. It is also possible to ski to the hotel on the blue run (24a, with the last part not being prepared, so not for the beginner).
The hotel itself is a bit away from the main road in between Saalbach and Hinterglemm. Which is nice because you won’t hear any traffic. There are two kind of rooms, modern and “traditional”. We stayed in the traditional rooms. They are fine, big beds, lost of space, traditional Austrian woods and I believe most of them have a balcony. The view is not spectacular, however this is mostly because the valley of Saalbach is quite narrow. However if you stay a bit higher you can have a view into Hinterglemm. We got a glimpse of the modern rooms, they look fine, modern interior but I wouldn’t pay more money for them.
We stayed on Half board basis. Food is great. In the afternoon they have a jausen when you came back from skiing. This is nice, most of the better Austrian hotels we stayed in have this. It was Ok but we had better ones, most of the food would be mixed left over from the day before, but still good quality. Then dinner, the quality of the food was just perfect, we enjoyed it very much. Wines are a bit pricey, but the house wines they serve a fine. The only but important negative thing about dinner was that on Christmas evening it took a awful long time to get our food, this really has to improve. I think it was mainly due to the kitchen, because the waiters were waiting to serve the food.
Next evening it was better, but still service can be a bit slow. So I hope they try to improve this.
Also the bar area is a bit small, there is a bigger area, however people are allowed to smoke there so you we did not want to sit there.
Further: there is a very nice wellness area in the hotel. This is a separate house on the main road which you can access from the hotel. First you enter in the swimming pool, which can be a bit busy when the hotel is full. Then if you continue you will find a small fitness room and then you will enter the wellness (sauna area). This is very nice, different kinds of sauna, a place to relax with lots of space (free use of two I pads!) . Possibility to cool down outside on the balcony. Very nice after a day of skiing.
Saalbach-Hinterglemm is very nice for every kind of skier. Lots of possibilities to ski in different areas.
So if you are looking for a luxurious family run hotel, and don’t mind staying a bit outside Saalbach. This is really the place to be.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2012

Spent 11 nights here this Summer and thoroughly enjoyed our stay. The staff are very friendly & helpful, the food is great and extremely good value on their 'all-in' package. We were on a mountain biking holiday and the hotel had a secure bike room and a hose-pipe to clean your bike. Afternoon coffee and cake was always very welcome after our ride and use of the sauna & spa facilities helped with the relaxation. All this was included in the price as well as drinks all day long. Although we didn't use it much the free use of the ski lift system in the resort was nice to have. Our room was very modern, clean and comfortable with a balcony to the front of the hotel and plenty of space to sit and read. Would definitely recommend this hotel to anyone wanting to stay in Saalbach Hinterglemm.
The only thing that people should be aware of which may or may not influence your wish to stay here is that this hotel is very popular for families with children.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 26, 2012

We stayed 6 nights in march 2012 at this hotel in Saalbach. We arrived late at night. My first impression was that they didn't expect us, they almoust laughed when we arrived and said we had a reservation. They wanted to see it, and I thought to myself "now we have to find somewhere else to stay".. Luckily it was all in my head, and our room on the third floor was waiting for us. The elevator was SMALL, and the receptionist stood in there with us with all of our gear to show us the room. The room was spacious and nicely decorated and gave a mountain-vacation-feeling combined with luxury. Flat screen TV, no A/C (but we had fresh air, so whats the point..). I slept like a baby, and the next morning we had the hotel breakfast, which was amazing. A chef made omelettes on demand, and there were good bread - and pastries. The hotel owner himself went around and checked that everything was in order, and wished everybody at the tables a good morning. After breakfast it was time for some serious skiing. The hotel had a locker room for skigear in the basement, and the boots were heated and ready for a day in the slopes. The hotel had an own shuttle service, and the guests can choose drop off points in the area Saalbach/Hinterglemm. So "ski - taxi out" - and also "ski in" - there were a blue transport slope who took us straight to the hotel. The sauna area was really relaxing and nice. I can also recommend the hotel dinner, we had a 5 course dinner for 29 euro per pax. A good price, and good value. The waitresses could possible use a english lession or two, but it was quite charming aswell - the lack of communication ;) All in all we had a wonderful stay.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Top Contributor
175 reviews 175 reviews
81 hotel reviews
Reviews in 81 cities Reviews in 81 cities
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed April 25, 2012

Situated on the outskirts of Saalbach this hotel is perfect in every way. The staff, from the owners to the maids are all very friendly, helpful and accommodating. The cleanliness of hotel is immediately obvious. Our room was on the 2nd floor at the side, all rooms have a balcony and we had a nice view. Location means it’s quiet, ensuring a good night’s sleep, you can even request a herb pillow.
The dining facilities were excellent. A huge array of breakfast available. Cold meats, cheeses, salad, breads, cereals, fresh honeycombs, traditional hot options along with an omelette station, a facility to cook your own boiled eggs and a fresh juicer.
Afternoon tea, 4 - 5pm, plenty of cakes, bread, cheese, cold meats and always a hot option.
Dinner, 7 - 9pm, comprised of 5 courses (sometimes 7!) every night. The food was presented in a fabulous manner and tasted delicious.
A free mini bus shuttle service to the lift stations was greatly appreciated.
The Wellness area is exceptional. The pool can get busy from 4 – 6 and we were there during school holidays. But the sauna/steam and relaxing rooms are for 15 years +.
Complimentary robes, slippers and toiletries. Large towels, sheets changed every 4 days, chocolates on your pillow daily are all the great little finishing touches that make your stay complete.
And of course I mustn’t forget Alfred who provided the best massages, reflexology and various other treatments (additional charges)
We had a fabulous time and would recommend highly to friends and family.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hotel Sonne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sonne

Address: Altachweg 334, Saalbach-Hinterglemm 5753, Austria
Location: Austria > Austrian Alps > Saalbach-Hinterglemm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Saalbach-Hinterglemm
#4 Ski-In / Ski-Out Hotel in Saalbach-Hinterglemm
#4 Luxury Hotel in Saalbach-Hinterglemm
#4 Spa Hotel in Saalbach-Hinterglemm
#8 Romantic Hotel in Saalbach-Hinterglemm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sonne 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Hotel Sonne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sonne Hotel Saalbach

Owners: What's your side of the story?

If you own or manage Hotel Sonne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.