Stayed here with Christmas with both our parents. It was a fantastic stay. It is as staying with family. The owners try to make you feel as part of their family and arranged special events for Christmas: welcome father Christmas, ski trips etc. The hotel is situated a bit outside the “city center”of Saalbach. It is about a 20 min walk into town. However this is hardly necessary as one of the big benefits of this hotel is that they have their own shuttle service. These two Volkswagen vans are there to bring you to the lifts in Saalbach in the morning and pick you up in the afternoon (between 16-17.00 hrs), if you want a pick up earlier just call one of the drivers. Further if you want to go into Hinterglemm, the ski bus stop is just on the main road so also very convenient. It is also possible to ski to the hotel on the blue run (24a, with the last part not being prepared, so not for the beginner).
The hotel itself is a bit away from the main road in between Saalbach and Hinterglemm. Which is nice because you won’t hear any traffic. There are two kind of rooms, modern and “traditional”. We stayed in the traditional rooms. They are fine, big beds, lost of space, traditional Austrian woods and I believe most of them have a balcony. The view is not spectacular, however this is mostly because the valley of Saalbach is quite narrow. However if you stay a bit higher you can have a view into Hinterglemm. We got a glimpse of the modern rooms, they look fine, modern interior but I wouldn’t pay more money for them.
We stayed on Half board basis. Food is great. In the afternoon they have a jausen when you came back from skiing. This is nice, most of the better Austrian hotels we stayed in have this. It was Ok but we had better ones, most of the food would be mixed left over from the day before, but still good quality. Then dinner, the quality of the food was just perfect, we enjoyed it very much. Wines are a bit pricey, but the house wines they serve a fine. The only but important negative thing about dinner was that on Christmas evening it took a awful long time to get our food, this really has to improve. I think it was mainly due to the kitchen, because the waiters were waiting to serve the food.
Next evening it was better, but still service can be a bit slow. So I hope they try to improve this.
Also the bar area is a bit small, there is a bigger area, however people are allowed to smoke there so you we did not want to sit there.
Further: there is a very nice wellness area in the hotel. This is a separate house on the main road which you can access from the hotel. First you enter in the swimming pool, which can be a bit busy when the hotel is full. Then if you continue you will find a small fitness room and then you will enter the wellness (sauna area). This is very nice, different kinds of sauna, a place to relax with lots of space (free use of two I pads!) . Possibility to cool down outside on the balcony. Very nice after a day of skiing.
Saalbach-Hinterglemm is very nice for every kind of skier. Lots of possibilities to ski in different areas.
So if you are looking for a luxurious family run hotel, and don’t mind staying a bit outside Saalbach. This is really the place to be.