have just got back from austria, staying at the Bauer, we booked via thomas cook and were told we had a ground floor room in the annex, as my husband and i are both disabled, then i found out the annex was not next door as i thought but a good 10 mins walk for both of us. We
complained to the hotel and the rep but were just told the hotel was fully booked.
I had to climb 2 flights of stairs to get to the apartment we were given, also the swimming pool is in another building up 1 flight of stairs and then a spiral staircase, so something else we
could not use.
My husband is austrian and he was very upset with the whole holiday, the waiters seem to favour serving certain people and we had to ask for drinks, desserts repeately from certain waiters.
We saved up for 2 years for this holiday as we are on a pension but i dont think we will go back to Austria.
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- Also Known As:
- Bauer Hotel Saalbach