My partner and I stayed here for a long weekend from the 31st Jan to the 4th Feb 2013. When we arrived we were greeted by two ladies who instantly made us feel so welcome and were expecting us so knew how long we were staying, which room we had etc which was lovely.
Check in was very easy, we were able to arrange lift passes at reception, car parking and even got a discount voucher for ski rental which was literally 3 buildings down. The ski store room was just off reception and had plenty of space for all the guests.
The room we had was right next to the spa and was very comfortable and spacious, plenty of storage space for 2 of us and a lovely bathroom. The rooms were cleaned daily with fresh towels so couldn't have asked for more really.
We only visited the spa once as we were there to ski but it was very relaxing around the pool area although the pool was a bit too cold for me so didn't swim. Loved the sauna and steam room though!!
Onto the food... We had breakfast either in the restaurant or in our room and it was always very good. Fruits, cereals, pastries, cooked food, juices, coffee etc. Plenty of it and always very tasty. In the evening the food was brilliant, every night we had salad, small starter, soup, main and dessert. The group we were with all love food and every night were all very impressed with the quality.
The staff were always so helpful and friendly and given neither of us spoke any German it was not a problem at all as they all had brilliant English (it put us to shame that we didn't know any of their language!)
The hotel is very well kept with a lovely bar area and you can tell it is family run as it has a very nice feel and they really do care that you have a fantastic stay.
On the day we left, our car was covered in snow and there was no way we could get it out of the car park. We had a flight to catch so asked at reception if there was anyone to help. Within minutes a gentleman arrived and took us to the car park with shovels, brushes etc and helped us clear our car so we could get to the airport. The effort they went to to help us catch our flight was incredible.
Saalbach is very pretty and the skiing was brilliant. We would love to go back again next year to ski around the same time and would also like to visit again in the summer. I don't think we would even bother to look at any other hotels in the area as this one was just perfect!
Thank you to all the staff who looked after us :-)
- Official Description (provided by the hotel):
- Cosy ****Superior hotel in the heart of Saalbach with homelike atmosphere and descreet luxury style. Very good kitchen and service are a matter of course. ... more less
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