It depends on what you are after in a hotel. Some people book for food, customer service etc. I book a hotel purely based on room & location. Similar to a previous reviewer I booked a "superior" room with Crystal. Looking at the hotel site the rooms looked fab.. how misleading they are. Dull dark drab and dreary are words I would use to describe. I even checked with reception if it was in fact a superior room. On the hotel site and crystal site each say superior rooms are in the new part of the hotel, how is this possible when my room was slap bang in the middle of the hotel? Very disappointed.
I must say however, that this is my only basis for 3 stars. I was edging towards 2 but thought that was a bit unfair based on room alone. Had the room been what i expected I probably would have given this hotel 4-5.
Location is great, near everything but not on the main street. Staff were so friendly and nice. Breakfast was good, typically austrian buffet, except this time we had to boil our own eggs. Not a problem but quite difficult to get right when you dont have a timer! Due to my picky eating habits we didn't have dinner at the hotel much, but when we did food was good & plentiful and service great.
Cleaning was ok, would have expected them to do more than make the beds and replace the towels but not too bothered. No shower in the bath? there was a shower head at knee level which didn't really make much sense, only really possible to have a shower & wash hair sitting in the bath?? Bizarre. One good thing about the room though, an actual full size bed! Not two singles pushed together.. very rare in austria! Could do with more english speaking channels on the tv.
Sauna and steam room facilites were great, thoroughly recommend a full body massage. Pity there's no pool!
Mayrhofen is great all round, I'm not going to comment on queues at then penkenbahn, what do people expect at a popular busy resort? Anyway these queues are generally only for the first couple of days of the week.
I will definitely be back to Mayrhofen for my third trip next year, but unfortunately not to the Hotel Rose.
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- Also Known As:
- Rose Hotel Mayrhofen