Recently stayed at Hotel Toni in Kaprun (Jan 2013) booked through Crystal. Thought the hotel was excellent value for money. It was modern and spotlessly clean. Our bedroom was spacious with a very comfortable bed, a settee and chair and lots of wardrobe space. Our en-suite didn't have a bath but the shower was powerful and hot water was plentiful. There are hairdryers in the bathrooms so don't bother packing one. The buffet breakfast was excellent (cereals, fruit, cheeses, ham, cooked breakfasts, pastries, teas, coffee etc!) and the evening buffet was good too. We enjoyed spending time in the hotel bar (which is 'no smoking' unlike most of the bars in town). The hotel has a pool, sauna, steam room, jacuzzi etc - all very clean and no extra charge. Some people thought the pool was a bit on the chilly side, but its fine if you keep swimming! There is no swimwear allowed in sauna/steam room, but no-one objected to people using a towel to cover their modesty! Of course some Brits ignored the rules and just wore their swimwear anyway! It's worth packing a pair of flip flops as outdoor shoes not allowed in hotel spa. You can hire a bathrobe for the week for 10 euros. The hotel also has a well equipped fitness room. I found the hotel staff polite and helpful. There is plenty of skiing. Maiskogel (in Kaprun) has nice wide blues/reds - excellent for a first morning to get your legs in! We loved skiing on the Kitzsteinhorn Glacier (a 10 minute bus ride) and also skiied a day in Zell am See `(about 15 minutes on the bus from Jugendgastehaus stop to Areitbahn stop). Would also recommend getting the bus (heading towards the Glacier) to the Maiskogelbahn lift and having lunch at Maiskogelalm restaurant. On Thursday afternoon they have traditional music and a happy hour. The ski bus stops just outside the hotel (less than a minute's walk) and the hotel has a heated ski/boot room. The ski shop next door was able to service our skis overnight - I think it was 27 euros - and had them ready for 8:00am the next morning. Kaprun is a pretty village - a bit on the quiet side - but that suited us. Would definitely go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.