We stayed at the Kaprunerhof In September this year and were sadly disappointed. We had expected a four star experience but the proud boasts of the hotel's website about the quality of the rooms and food did not meet our expectations.
We booked the grandly named Panoramic suite and we did have an excellent view of the Kitzsteinhorn but also the local sports field, supermarket and a neighbours back garden needless to say the hotel's location is nothing special just an average suburban backwater.
The suite itself was tired and in need of updating. The carpet and sofa were stained and the bedding was polycotton not what we expect in a 4 star hotel. The spar bath did not work!
However, we could have overlooked all of the above if the FOOD had been anywhere near 4 star quality. The restaurant is beautifully presented and staffed by friendly and attentive staff but the food although presented well was mostly remarkably poor in taste and quality.
Jus’ were simply made from a commercial stock concentrate and cream mousses were similarly made from commercial preparations. The food was presented in a series of courses; thankfully the portions were small so my plate was never returned too embarrassingly full. An Austrian Buffett was hosted on Saturday night and the main course was somewhat better but the meal was again let down by the poor dessert that was just a piece of cake from the local budget supermarket covered in custard made from a packet!
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