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“Friendly hotel” 4 of 5 stars
Review of Verwohnhotel Votters Sportkristall

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Verwohnhotel Votters Sportkristall
4.0 of 5 Hotel   |   Schlossstrasse 32, Kaprun 5710, Austria   |  
Hotel amenities
Ranked #4 of 29 hotels in Kaprun
Maidstone, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Friendly hotel”
4 of 5 stars Reviewed February 5, 2013

Very comfortable hotel and great food, only complaints I would have is that the door between reception and the stairs bangs shut whenever someone goes through, this makes it hard to get to sleep until very late if you are in room 10, and the shower is very small. Just because you are single does not mean you need less space in the bathroom. However generally this hotel was very nice and the service very good.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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112 people have reviewed this hotel

Traveler rating
    83
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Fareham, England, United Kingdom
1 review
5 of 5 stars Reviewed February 4, 2013

Myself and my now husband chose this hotel and family to house and plan our wedding in the beautiful Kaprun Castle on 29th January. I communicated solely through email with Karin the wedding planner and others in the team such as Anja and Stephanie.
We had 20 guests travel with us and from the moment we arrived at the hotel everyone was treated with great hospitality. If we needed anything (kettle, extra pillow etc) or wanted advice on things to do (ski passes, trip to salzburg, tauern spa) they were so helpful. If you book through the hotel they offer a discount due to the family being so recognised in Kaprun, they literally did everything for us!
The hotel itself is just huge, the quirky car museum was such a surprise, the restaurant with wooden roofing is beautifully set and the spa is a perfect way to rest up from the slopes and days activities. We stayed in the awesome Romantic Suite which was huge with stunning views and luxuries such as large open bath, big long corner sofa, 4 poster drapped bed, bar area with fridge and large balcony. All our guests seemed to be upgraded automatically where rooms were available and everyone said how spacious and warm they were.
The food in the hotel is such a high quality, at dinner the salad is extensive and wonderfully fresh but make sure you save room for the other 3 courses that are not to be missed. Very impressive.
All the staff I encountered were very friendly from the reception, bar, restaurant, cleaners and of course Karin and her father too.
The night before our wedding the boys went to local Kaprun town (15 mins walk) whilst the girls were entertained by a live band in the hotel with dancing and yodelling, hilarious!
On our wedding day I was completely overwhelmed by the level of detail that Karin had gone to to make our day so special. I literally can't find the words to thank everyone enough. I won't spoil other brides surprises as it truly is more than you can ever dream of. After our wedding on the Tuesday we received our photos on the Thursday evening, presented so beautifully, my heart swelled all over again at the memories our photographer captured.
I will never forget our wedding day and will certainly return to this beautiful village and most definitely stay at Verwöhnhotel Vötters Sportkristall again. Please keep doing what you're doing!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newcastle
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 3, 2013

We visit Austria skiing a lot and this was one of the best weeks yet, partly because of the Hotel.
We travelled with Crystal who were also very good.
Short transfer 1h20.
The hotel is slightly out of the way but there is a bus stop just outside that takes you directly to two of the skiing areas.
Very friendly staff and an obviously hands-on management family team.
Good food, while not being too much.
Very comfortable bar with an open fire, good drinks menu with reasonable prices so why go out?
Excellent spa area, 10m pool, outside whirlpool, 2x sauna etc.
Breakfast, the usual Austrian competence. The staff were attentive and always asked if we wanted more coffee.

Frankly, we wanted to just move in.

Room Tip: The junior suites offered by Crystal are in the front, but still quiet. They have an extra sofa that...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareham
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 3, 2013

We stayed here this week, we were here with a group of friends for the wedding of a very good friend who were married on Tuesday at the Castle in Kaprun. We are here on a half board basis with breakfast, ski snack at 4 pm and full four course dinner in the evening. All our party enjoyed the food and the ambiance of the Hotel. The rooms were large and has brilliant views. It was just outside the centre of the town of Kaprun (15 minute walk) so no noise from party revellers in the wee small hours. It was central for the slopes and the free ski bus take you everywhere you want to go. The only down side for us as non smokers is that smoking is still allowed inside in Austria and in the bar it is impossible to sit there with a drink if you don't smoke, such a missed business opportunity for the Hotel I would say as we did not spend as much as we may have if we could have sat in a smoke free bar, we sat in the Dining Room next door at night so not a major problem but does need flagging up, apart from that 10/10. The pool area was brilliant and in general the facilities in the hotel were way above what you would expect at this level. I have stayed in so called 5 star hotels which do not come up to this standard. They were very helpful in arranging ski lessons etc for our party.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2013

This hotel is excellent. The staff are helpful, friendly and all speak good english. The hotel facilities are excellent including a swimming pool, sauna etc - and an in-house car museum! Our room was large and comfortable (great shower). The food is really good and well presented. This was our first visit to Austria and we were most impressed with the Kaprun area - great for Skiiing, snowboarding and sightseeing. We were a large party of family and friends for a wedding and the staff could not have been more helpful to us.
We would recommend it without hesitation.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karin V, Manager at Verwohnhotel Votters Sportkristall, responded to this review, January 29, 2013
Hello from winterly Kaprun, thank you ever so much for your kind comment on Tripadvisor, which is highly appreciated - we will be very happy to pass on the comments to all our team and are pleased that you enjoyed your stay with us here at the Sportkristall in Kaprun. We sincerely hope that we will be able to welcome you back. Once again, all the best and kind regards from lovely Kaprun, Family Vötter & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horsham, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2013

My fiance and i stayed here for a few days as part of a large wedding party, and i must say its one of the best hotels ive ever stayed in.

The staff are all super friendly; we were given a tour on arrival and from then on all the staff always greeted us friendly and we had plenty of friendly conversations. They also speak very good english too. They were also impressively efficient when it came to the actual wedding day!

The food was amazing, venizon, fillet steak, catfish and some top notch soups for tea. The breakfast buffet had some nice variety; eggs,bacon,pastrys cereals and the rest. E had a large selection of drinks which were also very reasonably priced.

The hotel also had a nice spa and swimming pool area. We had a balcony in our room overlooking the picturesque views over kaprun and the mountains which was lovely.

Its very easy to get to from salzburg airport, and while the village itself is very quiet there are a couple of slopes a short distance from the hotel, and free transport along with discounted equipment rental is also available.

So to sum up, if your looking for a place to stay in austria, look no further :)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guildford
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 13, 2013

A lovely Hotel, first impressions always count, the staff went out of their way to make us feel most welcome. We were staying over New Year, lovely food we just needed more English people to have more fun.
Rooms are a good size, and very quiet the only draw back is the bus to the slopes if you plan to ski, the stop is across the road and you should get a seat but on the way back only if you are lucky, we did stay at a peak time, so normally it might not be a problem, a couple of times we walked back not fun with ski boots on !!
Food was always good, you choose your main course the night before from a choice of about 4, soup, salad buffet and dessert/cheese area are always available.

The car museum is something not to be missed !!
Sauna and pool is lovely but for us English the nude sauna does not go down well !!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Verwohnhotel Votters Sportkristall

Address: Schlossstrasse 32, Kaprun 5710, Austria
Location: Austria > Austrian Alps > Kaprun
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Kaprun
#2 Spa Hotel in Kaprun
#3 Romantic Hotel in Kaprun
#4 Luxury Hotel in Kaprun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Verwohnhotel Votters Sportkristall 4*
Reservation Options:
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Also Known As:
Verwohnhotel Votters Sportkristall Hotel Kaprun
Verwohnhotel Votters Sportkristall Kaprun

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