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“Hotel and area are exceptionally good for family winter sports holidays” 5 of 5 stars
Review of Hotel Tauernhof

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Hotel Tauernhof
4.0 of 5 Hotel   |   Nikolaus Gassner Strasse 276, Kaprun 5710, Austria   |  
Hotel amenities
Ranked #4 of 29 Hotels in Kaprun
Chapel-en-le-Frith, United Kingdom
1 review
“Hotel and area are exceptionally good for family winter sports holidays”
5 of 5 stars Reviewed January 31, 2011

Hotel is very friendly, level of service and facilities are exceptionally high and it is very good value. Ski school outside the door, only a few minutes walk to ski bus stop for Zell or Kitsteinhorn and a few minutes walk to the Maiskogel.
Food and service excellent, good choice of menues and a willingnes to offer alternatives if required.
Plenty of local information and advice in daily hotel newsletter, together with weather forecasts.
Hotel facilities always very clean, I do not know who does the cleaning but you never see anyone in corridors etc but the hotel and rooms are spotless.
Return again and again - can't find anywhere better, especially if you have party members going to ski school.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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140 reviews from our community

Traveler rating
    85
    39
    8
    3
    5
See reviews for
55
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6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
High Wycombe, United Kingdom
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 30, 2011

Kaprun is a picturesque Austrian ski resort. The Hotel Tauernhof was a repeat visit this year, as we had enjoyed our stay in 2010.
We found the hotel a lovely typical Austrian hotel. We have no German but found the staff very friendly and helpful.
We had excellent meals, an extensive salad bar was very much appreciated. We were not charged for any tap water served at dinner (unlike some other reviews)
The sauna at the hotel is really good. The ski room is superb, heated boot racks and ski storage, all accessible from the outside.
For anyone with mobility problems I think the lift may be dificult to access all rooms without steps being involved. This was not an issue for us, we always take the stairs if we can.
As non smokers, the smoking in Austrian bars and the mountain restaurants is very difficult. The Hauernhof enforces the non smoking policy in the hotel. However the hotel makes clear that there is smoking in the Panorama bar and on room balconies. As non smokers this puts a lovely bar area out of bounds as soon as the smokers arrive in force. I do not think this is different from most hotels in Austria. They cater for a siginificant contingent of smokers who are unused to a non smoking policy in public places.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Strathaven, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2011

I would not hesitate to recommend this hotel to anyone. From the moment I arrived I was incredibly well looked after. The standard of the food has to be singled out and there was always plenty of choice served by friendly accomodating staff. The rooms were immaculate as were all the other facilities - a lovely swimming pool and sauna did the trick after a hard day skiing. The bar area was really pleasant to sit in and the decor overall is very tasteful.

  • Stayed January 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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pmb
1 review
4 of 5 stars Reviewed January 18, 2011

we found the hotel wonderful and the food outstanding. the bus stop for the Maiskogel piste was opposite the hotel so very convenient. I would recommend the hotel to people looking for a warm and friendly place to stay. the facilities were very good and staff very freindly.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 15, 2011

The good points The hotel is a nice looking inside and out. The pool area is smart but a bit small. the food is good. And the staff are friendly. The ski bus stop isn’t far away for either mountain.
The not so good points: the drinks in the hotel are expensive – but it is a hotel and aren’t they all? There are a lot of stairs- even have to climb a few to get to the lift.
The bad points: unfortunately – there are a few. the hotel stinks of cigarette smoke. The worst place is the bar where there seems no way that you can escape it... best go out for a few drinks! Only problem is you paid to stay there so you’ll have to put up with the smell in the bed rooms. One problem we had that might have been a one-off was children grazing at the buffet table at breakfast and dinner -eating directly from the platters –the hotel cant be blamed for guest behaviour but the staff did stand by and let it happen day after day- even after we raised our concerns about it.

  • Stayed January 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Widnes, United Kingdom
1 review
5 of 5 stars Reviewed January 12, 2011

If you are looking for an excellent hotel, in an ideal location with very friendly staff and lovely food then look no further. This was our 2nd visit to the Tauernhof, staying in the Kitzsteinhorn suite which has fantastic views and ideally suited to watching the firework display on New Years Eve. The owners of the hotel made us very welcome and went to great lengths to ensure that our stay was a very memorable one.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 30, 2010

A warm welcome, great food and sparkling clean hotel. Ideal for skiing in Kaprun, with easy access to both Kitzsteinhorn and Zell am Zee. Good value Schnee Okay package with ski pass included. I've stayed twice and would happily go again.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tauernhof

Address: Nikolaus Gassner Strasse 276, Kaprun 5710, Austria
Location: Austria > Austrian Alps > Salzburg Region > Kaprun
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Romantic Hotel in Kaprun
#3 Spa Hotel in Kaprun
#4 Luxury Hotel in Kaprun
#4 Family Hotel in Kaprun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Tauernhof 4*
Number of rooms: 28
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Also Known As:
Tauernhof Hotel Kaprun

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