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“Best Quality In Town, Bar-None, and at The BEST PRICE Too!” 5 of 5 stars
Review of Americas Best Value Dakota Cowboy Inn

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Americas Best Value Dakota Cowboy Inn
2.0 of 5 Hotel   |   208 W Mt Rushmore Rd, Custer, SD 57730   |  
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Ranked #13 of 19 hotels in Custer
Duluth, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best Quality In Town, Bar-None, and at The BEST PRICE Too!”
5 of 5 stars Reviewed October 13, 2013

This is a moderate-sized traditional motel on two levels, where you can still drive right up to your door (on the first level, of course); yet the service from the staff was so efficient and fabulous it was as if we were the only couple there. They were right there for anything a traveler might need. These guys really know how to run a motel! The establishment is operated by three highly-professional young men who had, in college, studied working in the hospitality industry. Now that they have a place of their own, in Custer, they've made it first-class all the way, but for the same price, to the guest, as a coach ticket. The rooms are large with good climate control, immaculately clean, with comfortable bed (ours was a King), tables and other handy furniture, fridge (& micro if you want it), big TV, etc. One awakens to a beautiful view of the hills from the big windows; and it's all very tastefully appointed right down to the last detail, such as the innovative shower curtains with transparent panel at eye level (so you see out, but others don't see in). These guys thought of everything! The room is beautiful, but they are also very service-oriented with pool, wi-fi, croquet field and other games on-site, and, of course the GREAT complimentary hot breakfast. These days, a lot of motels offer breakfast, but we've never seen one, before, that serves STRAWBERRY WAFFLES with whipped cream, just like in a pancake house! And if you want a cup of coffee before coming to the lobby for breakfast, well, that's in your room, too! America's Best Value Inn is hospitable to smokers and non-smokers alike with rooms for each. We are very glad we found this motel, and the value was incredible. It shows that great quality and service doesn't have to be exorbitantly priced; and is clearly the best deal in Custer, bar-none.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerABVI, General Manager at Americas Best Value Dakota Cowboy Inn, responded to this review, May 20, 2014
I would like to Thank You on behalf of my staff and I for staying with us during your visit to Custer. We are pleased to hear that you enjoyed your stay, we pride ourselves on clean rooms, friendly service and a hearty breakfast at an affordable price. Please come and see us on your next visit to Custer.
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81 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Ashland, Virginia
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

We had previously stayed in Best Value Inn's in Prince Edward Island,Canada and loved it.So when we saw this in Custer,SD we made our reservations,we had rooms on the first floor,clean,comfortable beds,good showers and the guys served the best breakfast in the morning.The guys runni
ng it were helpful in any way.We had met family there who drove from another state,would highly recommend it,most pleasant,best value for the price.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DakotaCowboyInn, General Manager at Americas Best Value Dakota Cowboy Inn, responded to this review, October 16, 2013
We appreciate your review and thank you for choosing the Americas Best Value Inn. Our breakfast is made fresh daily and we are glad that you enjoyed it. We work hard to make sure our patrons are comfortable and feel at home while staying with us. Thanks Again, we look forward to your next stay.
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Sioux Falls, South Dakota
2 reviews
5 of 5 stars Reviewed October 3, 2013

We were looking for a motel to stay late at night and this motel happened to be one of the only ones with its lights on. Man were we grateful to find such an awesome place to stay. When I walked in the down I heard the gentleman run down the stairs to greet me. He was pretty awesome in getting us the cheapest room he could. With such a cheap price we got a room with internet and breakfast. Nice room and can't beat the price. Will definitely come back to stay if could. There is a pool and cricket area outside. Interesting for sure.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DakotaCowboyInn, General Manager at Americas Best Value Dakota Cowboy Inn, responded to this review, October 15, 2013
Thank You for leaving feedback, we really appreciate guests taking their time to share their experience with us. I am glad you had a positive experience with our front desk representative, having a friendly atmosphere and social employees is key to the way we operate. We keep our prices affordable so guests can receive the best value and comfort when staying at our property. Please come back and see us again soon.
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Festus, Missouri
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 2, 2013

When I made reservations, I had 2 requests--the first was to have a room in the Dakota Inn and on the first floor--and I got both! I was very appreciative of that. At the time we were there, there were two young gentlemen running the place. They were the receptionists, housekeeping, and maintenance and did an outstanding job in all three. Our refrigerator did not work and within 3 to 5 minutes after calling the office Matt (receptionist, etc.) came to our room (in the rain) and it was fixed. How many times do you get service like that? There was also a maintenance man who helped them and seemed to really care about his job and liked to work there. All three gentlemen were a pleasure to be around. We stayed there 4 nights and were very pleased. The breakfast was better than some I have eaten in much more expensive hotels. Cleanliness was also a positive for the hotel. The only recommendation I would have is it would be nice if newer sheets and blankets were purchased. It looked like the blankets had been washed a lot (which I always wonder if other hotels wash their blankets or just the sheets). Yes I would recommend this hotel to all. It was close to Custer Park and other day trips (Mount Rushmore, Crazy Horse, etc.) were within easy driving distance.

Room Tip: Dakota Inn is in a separate building from the other part of the hotel and newer. There are only ste...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DakotaCowboyInn, General Manager at Americas Best Value Dakota Cowboy Inn, responded to this review, October 15, 2013
Thank You for choosing to stay with the Americas Best Value Inn, we work hard to accommodate guest requests and I am happy that you enjoyed your stay with us. Our team works together to make sure everyone staying with us is comfortable and all of their questions and concerns are addressed. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 1, 2013

We stayed for 5 nites while touring the neighboring attractions in the custer area. The motel was clean and enjoyed the daily breakfast. The front desk people were hard to find at times. The wifi was spotty and kept going out if you did not stay in front of the window. Overall a good place to have as a home base for exploring.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DakotaCowboyInn, General Manager at Americas Best Value Dakota Cowboy Inn, responded to this review, October 2, 2013
I would like to personally thank you for choosing to stay with us during your trip to the Black Hills. We work hard to keep our rooms and property clean for our guests. We appreciate feedback and we will work on making sure there is a front desk attendant to answer all guest questions and concerns. I have contacted our technical support and they will be improving the spotty internet connection. We look forward to seeing you again in the future.
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Berlin, Germany
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2013

The place offered good value. Our room was huge, we had a fridge and a microwave (and free WiFi), breakfast was included and offered a nice selection of different food. Staff was extremely friendly and helpful. The place had a unique charm. At first look, the place looked somehow odd: The small pool surrounded with stuff that I couldn't quite place. When we stayed there and walked around, I got it. There were swings and balls to play with for the kids and even a slide to the pool! In other words: What looked odd at first was a wonderful idea to make the place more friendly for kids, families and just everyone. I prefer this over great looks any time!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 10, 2013

The employees are very friendly.
The breakfast had something for everyone. The biscuits and gravy were great. The people who stayed there were friendly and it was like having breakfast with a big family.
The room we stayed in was next door to the building shown on the picture. It was freshly painted and carpeted. However members of our group could not stop sneezing when we were in the room.
FYI the map shows it on the wrong side of the street.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Dakota Cowboy Inn

Address: 208 W Mt Rushmore Rd, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 19 hotels in Custer
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Dakota Cowboy Inn 2*
Reservation Options:
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Also Known As:
Americas Best Value Dakota Cowboy Hotel Custer
Americas Best Value Inns Custer

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