My sister-in-law had made a reservation for our party of 11 several weeks before we arrived, and called to confirm the reservation and request an outdoor table on the day of our reservation, as she had been instructed by the restaurant to do. The person on the other end of the phone offered first to cancel our reservation rather than confirm it, then somehow put us down as a party of 4 rather than 11. The hostess was a little flustered by this misunderstanding when we arrived, but did a good job of putting together three tables to accommodate us on the back deck, which was lovely, although we heard from the staff that our request was inconvenient.
Our waiter, Tony, did not seem inconvenienced by our location at all, and did a great job despite the dining room being short staffed (he said he had 10 tables to wait on!) The regional cuisine was great -- I had the bison burger, and my sister-in-law had the walleye, and both were delicious. The standard fare -- kids' meals, pasta, chicken -- were average and there are better places for that type of food in Custer State Park.
The food, service, wine and views more than made up for the missteps earlier in the evening! I would recommend better training for the newer staff members, particularly those working the front of the house where first impressions are made. Hold on to the experienced waitstaff, and hire more during the summer months -- it will be well worth the investment!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.