The room was clean, for the most part the staff was friendly and nice. The hotel is conveniently located, a short walk to Riverfront, Hara's and Burbon St. The valet parking in quiet expensive. (I called for my car only once during my stay, the rest of the time it stayed parked) However the only issue that I had and I feel was a big one... each evening I would empty my pockets on the night stand, having a pocket full of change each night I left it there. The fourth evening when I came back to the room, all my change was gone (about 5 to 6 dollars). Not a lot of money, but if the housekeeping staff will steal your change, then they will take anything. To the best of my knowledge, thankfully, I couldn't find anything else missing. I went down to the front desk to report it. The night clerk assured me that he would give the message to the manager. The next morning just before checking out, I went back to the front desk, the manager told me that he was just about to call me. Had he waited any longer, I would have been gone. The best that he offered me was "If I liked, he would give me five dollars to cover my loss", as if I should actually be complaining that one of his staff stole from my room. I was quiet dissapointed that he didn't take this a little more serious. I didn't take his money, I just took a lesson learned. The room didn't have a safe, so if you choose to stay here, be sure not to leave anything valuable in your room.
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- Also Known As:
- Wyndham Riverfront New Orleans Hotel New Orleans
- Wyndham Hotel New Orleans
- Wyndham New Orleans
- New Orleans Wyndham