Stayed at the Ambassador Hotel in New Orleans in January 2013 for a conference. Be aware that they charge a "Resort Fee" of $10 which is supposed to provide you with free wi-fi Internet access in every room. The wi-fi services, however, was not available and 'broken down" as informed by the front-desk for two entire days. Called the the front-desk and we were informed that the wi-fi was not working and that it should be back up "in a couple of minutes." After several hours, service was still not back up. and upon calling the front-desk, we were give the same message that service should be back up "in a couple of minutes." These "couple of minutes" lasted for 48 hours. The breakfast is quite limited. Overall, this is not a "resort" to be charging guests $10 a day, they should provide the services included in this fee, such as internet service, which was lacking for half of hour stay, and the breakfast should be something worthwhile.
Furthermore, although we made a reservation for a deluxe room, we were provided a room with no proper bathtub or shower, and a view of three enclosed walls. When we informed them of this discrepancy, we we informed that no other room was available at the hotel. Overall poor service and not worth even the low rates that this hotel charges.
- Official Description (provided by the hotel):
- Please note! We are currently undergoing a remodel! The Ambassador Hotel is a French Quarter hotel located in New Orleans' thriving Arts District, just four blocks from the world-famous French Quarter! We're only three blocks from the New Orleans Convention Center, adjacent to Harrah's New Orleans Casino, and seconds from the Odgen Museum of Southern Art, the World War II Museum and Louisiana Children's Museum. The Ambassador is just steps from the finest art galleries and restaurants that the city has to offer, shopping, the cruise ship terminal, Riverboat and the Riverfront Streetcar. ... more less
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- Also Known As:
- Ambassador Hotel New Orleans
- Ambassador New Orleans