Please note the high rating is from the great hospitality of the clerk on duty the 2nd night of our stay. And our room was very cozy, comfortable, and the wonderful hospitality of the clerk on duty Tuesday night Sept 11, 2007. Not a suite or what we had wanted to book, but still nice.
We arrived in New Orleans at about 3 or 4a.m. We were very tired to say the least, had driven from Lake Charles from Baton Rouge airport where we spent the night at a terrible dive motel near the airport before going out to do some sightseeing the next day. Then decided to
drive to New Orleans for a 2 night stay. I had tried to make the reservations online & then the telephone through an online booking agent, (Choice Priviledges membership club) but decided we wanted to see the location before we actually booked. We arrived very late and it was very hard to find, not knowing the area and Yahoo maps got us very lost. We finally found it & decided it was fine. The price and type of room I was quoted on the telephone with the agent ended up being different than what the night clerk told me it would be. I had asked for a King bed in a smoking room, and the agency told me that WAS available & the price, but the clerk at the hotel then said, 10 minutes later, that there was no King beds or smoking rooms available
& the price was more than I had been quoted by the agency, the clerk that night was not too friendly & when I told him I had just been quoted a different price & a King smoking room, he didn't seen to care & said all we have is a non smoking queen room. Found this hard to believe as the agency (Choice Priviledges, which Comfort Inn is a member) had just told me on the phone that what I was looking for was
no problem. But, as I said it was very late, we had been driving for several hours & my husband just wanted to get a room & go to sleep. The agency also had told me the parking was off sight, but it was free with a voucher or something from the hotel, but the clerk again disagreed & said the parking was $10 per day. The clerk was not very friendly as I said & wasn't going to budge on the price or the room type. I should have just called the agency back (Choice Priviledges) (a nice agency to sign up for by the way, you get a few perks from their free club membership) & booked the room they had just told me was available (for a cheaper price) & the clerk would have had to give it to me, but again, it was just too late & we were just too tired to keep arguing with this unfriendly clerk & not knowing where we were or how to find anything else, we took the room he said he had & my husband parked on the street rather than try to walk the 2 blocks to the lot they said they used for an extra $10 a day, not knowing the area once again, & not knowing if it was safe to walk that late at night in that area of downtown. The next day we found a ticket on our car, the New Orleans police are extremely petty when it comes to parking, the ticket stated that the car was "over the line" of where it was legal to park. I am not kidding when I say we looked & the car was maybe 1/2 inch over this so called line that no one in the world would have known about if they had never been there before. A local had to tell us what line they were talking about, & it turned out to be a very small peg on the curb side, impossible to see at night & no way to know of this rule as I said, if you've never
been there before. So, we got a parking ticket.
My biggest complaint besides the clerk refusing to give me the agency
quoted price & room type, has to be the availability and crazy rules for parking. Its terrible. But, I suppose when you stay downtown, your going to run into parking problems.
Okay, so we checked in, our room was nice, Queen bed, kind of small but we adjusted, a TV in a cabinet dresser type wood piece, night stands on each side of the bed, a desk with chair, small couch and coffee table, a small table with a coffee maker, a small refridge with a microwave on top of it, a small area to put a suitcase, a large window that overlooked part of the downtown area & an ironing board & iron all in the room. Also had wireless internet which was nice for us. All in all the room was nice, cozy, & all we needed. The
bathroom was the kind I like, with the sink and mirror, blow dryer, shower and large jaccuzi tub all in the same room. Wasn't expecting the jaccuzi tub so that was nice to see & looked forward to using it,
maybe the next day, or so I thought. The 1st night was all about just
dumping our luggage and getting some sleep, so anything with a bed would have been fine at that point.
The next day we were able to see more of what we had for a room, and it was a bit small, but a nice room. We slept in pretty late, then took a cab rather than try to find parking to go sightsee in the french quarters and Bourbon St. We were a little disappointed with Bourbon St. We expected to find some Jazz or Blues bands at the many clubs along the street, but instead there was nothing but, pop, and rock bands playing. Was a bit surprised as that's what they are known
for in New Orleans, the Jazz and Blues bands on Bourbon St and all around downtown. All the postcards have pictures of Jazz players and we fully expected to see one on our trip. But, there were none. We left pretty early after taking one on the ghost tours in the French Quarters. That was pretty interesting, but a long walk. There was also nowhere to eat at night, everything seemed to close at 9 or 10p.m. Another surprise, as Bourbon St. And the French Quarters are such big tourist attractions and the horse & buggy rides go until at least midnight, so was expecting to find something good to eat, I guess we should have looked a little earlier, but the area was so busy we just assumed we would have no problem finding a place after the Ghost tour, which ended at 10pm. We actually also never did find a place to eat the next day for lunch either, we drove around, until we became frustrated and finally just drove out of town to eat.
We were a little disappointed to not have a good meal in New Orleans,
maybe we just assumed they would have ample restaurants to choose from, or maybe we just couldn't find them because we didn't know where we going. We did eat at a nice place in Baton Rouge and also in
Lake Charles, but New Orleans we found nothing. My husband was dying for some gumbo, and wanted to try the Aligator, and of all places he found it and ordered it at the airport restaurant and it was very good.
We arrived back at the hotel by taxi, which by the way is the better way to go, the parking would have cost more than the cab did. Thankfully the 2nd night at the Comfort Inn was a much better experience. The night clerk was extremely friendly, we talked for awhile about what we might do the next day as far as sight seeing and he was very friendly and had many suggestions and the lobby was very nice with literally hundreds of pamphlets of sightseeing ideas. And the night clerk was just a very nice, friendly guy, offering to book for us, and make the arrangements for anything we might want to do the next day. I had to go down stairs several times, as we had a non smoking room and floor, so I had to go down stairs to smoke. But,
having a nice friendly person to talk to, almost made up for the inconvenience of not getting the smoking room we were supposed to have booked.
I went back up to the room and was going to take a nice warm jaccuzi bath, filled the water up and was looking forward to a long soak, but was disappointed to find the juccuzi didn't work :( When I finished taking a plain bath, I again went downstairs and mentioned that our jaccuzi didn't turn on, and the security guard answered with, "oh none of them work." Well, I think this is something the 1st
night clerk should have told me at check in. As it was I got a queen room, non smoking, for MORE money. But, the so polite, friendly night
clerk the 2nd night made up for my disappointments with the 1st nights clerk. It was really very refreshing how friendly most all the
people in New Orleans were. Very polite, helpful, and just extremely friendly people there. Can't say the same for the police, or parking control people there. The 2nd day we found yet another parking ticket
on our car, this time it stated we had parked in another so called illegal spot. Supposedly you can't pask within so many feet from a cross walk. This was ridiculous, we really weren't even near the cross walk at all, as far as we were concerned, and according to the laws in California, and how were we supposed to know this rule of how
far from it we were supposed to be? There was no posted signs telling
anyone this rule, so once again we got a parking ticket.
I can't tell you how the breakfast was, we slept in both mornings, so we never did make it down to try the breakfast. So, all in all our stay at the Comfort Inn downtown New Orleans was nice. The disappointments, such as the not so friendly 1st night clerk, not getting the rate or room type we asked for & being charged a little more than we were supposed to be according to Choice Priviledges for a King room, was made up by the extremely friendly, helpful, 2nd night clerk, and the room did get was nice.
I would recommend the Comfort Inn downtown New Orleans, but suggest you book it online or by phone with the Choice Priviledge membership site, or phone number, which you can apply for online as well, free of charge and start saving for future stays and get other benefits, such as late check out, which we did use, upgraded rooms when available, and a free stay after a couple paid stays at any of their hotels on their list. We now have a free stay on any trip we might take in the future.
The only other thing I have to mention is if your not used to the climate in Louisiana, watch out. Its very, very uncomfortable. Hot, hot, hot, humid, humid, humid, skicky, sweaty heat that we weren't used to and didn't enjoy. It was really very uncomfortable. Even at night you sweat if you go for a walk outside.
Loved the many sights all over Louisiana, we needed more time to see even half of what there is to offer, but what we did see was great. A complete opposite of the sights in California, so it was great. A great place to visit for a vacation. And worth mentioning, the people
all over Louisiana, everywhere we went young, old, and inbetween, were so, so, friendly and polite. It was very nice to have such friendly people literally everywhere we went. Southern hospitality is really a true thing here.
If you've never been, Louisiana is a great place to take a vacation, try to make a planner for the time your'e there, because there is so much to see and you want to try to see as much as possible. The swamp
tours to see the Aligators, but beware and take the right tour, some claim to be Aligator swamp tours, but you never see an Aligator, the ship casinos, lotsa fun, and I won some money so that made it really fun, the old plantations and mansions, the bayou, and even the areas where hurricane Katrina did its devatation. I'm here to tell you that
2 years later our government should be ashamed of itself, they have yet to help the many, many people whose homes were detroyed. It was very sad to see. Ok, that's as poilitcal as I'll get, but had to mention it. There is still huge devastation in New Orleans and other areas as well.
If you're going to take a trip to New Orleans, I would recommend The Comfort Inn & Suites, it was a god location to the French Quarters and Bourbon St, the Mississippi River, close to many sight seeing attractions such as the Plantations and old Mansions tours, Swamp tours, and much more. And the rooms are cozy, comfortable and quiet, and the people, excluding that one night clerk, are oh so friendly and helpful and make you feel right at home.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.